The location of this resort is excellent. There are a lot of excellent restaurants nearby within walking distance. Rooms are a decent size and have all you require. Sufficient water is provided on a daily basis. The happy hours within the various bars throughout the day make it tempting to spend a lot of time within the confines. Staff are very friendly and helpful.

The design of the resort requires the taking of a lot of stairs to get to your room. With the warm humid weather this does become tiresome. I would not recommend a person with difficulty moving around to stay here.

Great location. Great staff. Nice pool with bar. Exactly what I wanted. 🙂

Its always sad when holidays have to end eh! 😔

Lovely room sea view. Pool was clean

Loud crappy music at the pool. Cocktails served in filthy plastic cups.

Proximity to beach and restaurants/stores, clean and good size room, breakfast,

An impressive resort, located just opposite Kata beach. Reception staff were great - we had a lovely check-in, with cold towels, mini ice creams and delicious drinks. The hotel is huge and had plenty of space to relax, with two large pools, swim-up bars and plenty of loungers. The view from the smaller pool was particularly impressive. The room was clean and really spacious and had everything we needed for a pleasant stay. The huge balcony came in handy for relaxing with a view of the pool, and for drying clothes! Housekeeping did a great job with keeping the room spotless and topping up essentials. Kata is known to be a quieter area (compared to Patong) but there were still plenty of shops/restaurants within walking distance.

The main issue we had was with the sewage smell that often made its way through the hotel, as others have flagged. This really wasn't pleasant whilst relaxing in the pool and we also experienced issues in our own room, so I think there's a wider plumbing issue in the hotel to be addressed. Also, whilst we were very close to Kata beach, it was unfortunately filthy, with plastic rubbish, ropes and dead fish all over the sand, so we barely spent any time there. Therefore, excluding the beach, the location of the hotel is quite far from the action - it took us 30 mins to get to most places worth visiting (Andamanda, Big Buddha, Carnival Magic, etc) and taxis/Grab are so expensive here.

Hotel room was great , pool was right outside, pool and pool bar/food were excellent. All the staff were helpful and very friendly, nothing was too much trouble. Location was fab, just over the road from the beach and the views of the bay were amazing. The lobby staff were great especially at night when we stayed up to watch the euros!

The food in the evening buffet was a bit disappointing however I imagine most people eat out so understandably not alot is cooked to avoid food waste

Great Hotel with own parking for car and scooter. Balconies facing the ocean and seaview. Good Location near the beach.

If your room happens to be in the rear buildings 4 and 5 you get a great view because those buildings are located higher but be prepared for a long journey taking two elevators separated from each other by several steps and a short stroll from the Road or Reception to your room.

Excellent breakfasts Great location for 2 fab beaches Lovely views (located on hillside), set in super gardens 2 excellent pools & service Excellent staff

Such a shame this very good hotel is just let down by effective but poor room AC (very noisy, old technology - no inverter with “silent” or night mode). Worse, since there was no remote control we also had to get up regularly during the night to turn it on/off intermittently. A good nights sleep is so important for a great holiday….

The staff were very nice. Everything was clean. The facilities were good. We even got a free upgrade.

It’s a lot of stairs on this property. They of course have elevators but be aware of the stairs.

The personal touch, PR is very engaging lovely staff nice welcoming greeting and smiles every day. beach was so close very good to be so close.

Didn't like the tree blocking the view, was trimmed but needs to be removed for better view. The Similan island trip needed aqua footwear to be used on beach and in water, all shoes removed before going on boat which is a fair call but for the island needs to promote the use of those shoes for the coral on beach and in water.