Warm and clean with mega comfy bed. For a busy location the rooms were well sound proofed

The area but not the hotels fault. It was convenient for the Eurostar but not the cleanest area.

Location was good as it was very close to the Midi Zuid station. Rooms were good - bed very comfortable but pillows were poor. Bathroom good. Nice to have a cold water machine in the foyer. Breakfast was a usual continental one and the scrambled egg, fruit loaf and other pastries were very nice. Option to sit and eat outdoors too. Air con was much appreciated during our visit!

Instructions on how to get to you would have been good as we initially took the wrong exit out of the station and had a long walk! Bit of a walk to get to the centre bars/eateries too but we got used to this fairly quickly. There was often a lack of clean glasses for the water machine.

Spotless and clean, secure, friendly multilingual staff.Free Baggage storage after check out if you have later travel.We had breakfast out.5€ voucher for the bar if you skip daily room clean but you can’t use this for breakfast.Bath in bathroom. Chosen as so close to Gare du midi station and Eurostar.Close for trams, metro,trains.3 quick stops on metro to the Grand Place

€24 for breakfast is expensive.Local eatery does all you can eat for €14.50. Locality rather sad, around entrance for this station is a bit dodgy especially at outside tram platforms but not the hotels issue.

Room was clean, bed was very comfortable, staff were very pleasant, breakfast had a good variety of food.

Room was warmer than we like - probably 21c. A/C is not available in the winter, we could open the window to make the room more comfortable but the hotel is across from the train station so there was a lot of train noise when the window was open. When closed the room was very quiet. The hotel is very convenient for travel by train (e.g. Eurostar) but its not a pretty area and you have to walk a few blocks to find nicer restaurants - hence my score of 8/10.

From the moment we arrived until the last cup of coffee upon leaving, the staff gave us their undivided attention, helping with all sorts of various things. Each & every staff member we interacted with were friendly & super helpful. The beds were very comfy. The entire room was comfy. We never heard the trains at all. Occasionally voices traveling down the hall but all in all, the rooms were extremely well soundproofed!

I was aware of the vibe of this location after reading reviews before booking, but we were traveling by train & I wanted to stay close to the station & "seedy" neighborhoods don't often scare me. The streets were fairly unclean in the area but I never felt threatened or scared in any way. Besides the south train station directly across the street, the Metro station was as well! Just 3-4 stations away from the heart of Brussels.

The location of the hotel is perfect - only a few steps away from the Midi station. The room was quite spacious, well kept. The breakfast was great.

The room was okay but unfortunately I was surprised that the toilet was not clean enough. I checked-in late and told the member of staff at the reception about the problem. Went out for the walk and when I came back I could tell by the smell that they did the cleaning. Unfortunately the problem was not entirely resolved - I just used the toilet brush to clean myself.

Few minutes walk from the station, they gladly stored our suitcase on the last day, everything was neat and tidy and a comfortable room. Very friendly staff at reception, delicious main meals from room service, yummy biscuits in the room, good storage, modern bathroom.

We were happy with everything honestly (okay 1 tiny thing that is quite funny - we ordered room service one night and the Brussels waffle was literally a rock hard dry piece of cardboard, it was the strangest thing! But we laughed at it. I would just recommend don’t order it!)

I recently had the pleasure of staying at Novotel Brussels Centre Midi. From the moment I arrived, the staff extended a warm welcome, demonstrating a strong commitment to customer service that set a positive tone for my visit. I was pleased to receive a complimentary upgrade to a suite, which was both spacious and elegantly appointed. The suite provided an ideal blend of comfort and sophistication, facilitating both relaxation and productivity during my stay. The hotel’s strategic location further solidifies its status as an excellent choice for both business and leisure travelers. Additionally, the breakfast selection was noteworthy, featuring a diverse array of options that catered to various preferences, all presented in a bright and inviting dining space. Overall, my stay at Novotel Brussels Centre Midi was both comfortable and memorable, significantly enhanced by the thoughtful upgrade. I highly recommend this hotel to anyone visiting Brussels and look forward to my next stay.

The staff was always willing to help, never had a problem with cleaning and the facilities were value for money

the only thing i did not like was the location. Loved the fact that the station was right across the street but that also came with many homeless people and many weird people that made the whole neighborhood a bit sketchy. We just figured some paths that were always busy so that we feel safer. Don’t take it the wrong way we always felt safe IN the hotel, just not the neighborhood.

The hotel is brilliantly close to the Midi Bruxelles train station, two minutes walk, which is great for train arrivals. It is about 15-20 mins walk to the city centre and the Grand Place. The reception team were friendly and professional. The hotel has a water machine in the reception so you can refill your water bottle, which is great. The small in-house bar is a nice place for a pre/post dinner drink. The room was quiet, spacious, clean and comfortable. Would recommend.

The area around the hotel is typical of train stations, rather rough around the edges, but this is out of the hotel’s hands.