I have stayed here 20 plus times. It's incredibly convenient for visiting family and is great when you arrive at Cork Airport at an antisocial time of night. The staff are always friendly and helpful. Of particular note is the tall blonde lady (apologies I always keep meaning to ask her name) who always seems to be the breakfast room greeter when I stay at the hotel. She is friendly and incredibly efficient at her job, seemingly doing many tasks simultaneously but always has time to welcome and check guests have what they need. Breakfast is very good with a wonderful choice of full Irish, breads, pastries, yoghurts, fresh porridge, bircher muesli, fruits and gluten free options etc. You couldn't ask for more. The rooms are above average size and are always spotlessly clean with crisp, clean bed linen and comfy beds and pillows.

Very little. It's such a great hotel, great location with lovely staff. Being very picky. It would be amazing if it had a swimming pool.

Room was fantastic with lots of toiletries and towels, breakfast service was 100%, evening meal in restaurant was unfortunately not the best experience.

Evening meal service - Waited almost 15 minutes for vinegar to be brought to table, and then another 10 to 15 minutes to order a second drink, restaurant was not busy at this stage, and then again a long wait for bill which was then brought down and handed to me as just the receipt, every other table received bill in a leather pouch on a plate - perhaps the colleague did not appreciate how we looked compared to others dining there but did not appreciate this lack of same service - I know this is menial to complain about but all customers should be the same!!

We ate in the restaurant/bar and the food was excellent. Staff was so welcoming and the room was large and comfortable. It took just a minute with the shuttle to get to the airport, but if had not had so much luggage we could have easily walked. We left very early in the morning, 5:00 a.m., and they still had coffee and croissants ready to go in the lobby. That was a nice touch.

For us, lighting and plugs in a hotel room are always an issue. Most motel rooms don't have plugs in the bathrooms for curling irons. Then a woman has to search around for a plug. When they find one, it is never near a mirror. And lighting is too dim to put on makeup. This is across the world, not just this hotel.

I only stayed for one short night to catch an early flight. Way-out-of-town location, ideal for the airport or for business travellers. You'd ideally want to have access to a car. Nice reception staff. Free airport shuttle bus with lovely driver. Complimentary tea, coffee, pastries, fruit in lobby when I came down for my 6am airport shuttle – a great start to my day. Room 244: Really spacious, attractive room. Plenty of workspace for business travellers and lots of wardrobe and drawer space, even for longer stays. Room and bathroom spotlessly clean. I could list all the very good room facilities now, but you’d still be reading tomorrow. Let’s just say, my room had everything one could possibly wish for, in a hotel of this category.

The cosmetic (magnifying) mirror in the bathroom was missing, i.e. had not yet been replaced. The LG smart TV was not set up for streaming services (e.g. RTE Player, Netflix, Amazon Prime…) which was a bit of a surprise in this day and age. Also, BBC News and Sky News channels were not tuned in. My TV lost its signal altogether at 9.20pm on a Saturday night. Bummer.

Bar 24h, reception 24h, size of the room, close to the airport and the breakfast was good

The hotel is relatively old and with too much carpets.

Staff are lovely, food was delicious. Had both dinner and breakfast and bot h were very tasty. Rooms have air conditioning which was a gift as a windows don't open that much. Beds were very comfy. Hotel itself, including the restaurants and decor are all gorgeous.

We waited 1 hour and 15 mins for our room service delivery. I was a bit disappointed, to be honest. I phoned down and was told that they were busy serving the women's rugby team. However, as we had settled our bill upon arrival, there was no credit card on the room, they were able to send the same person up to the room 5 mins later, after delivering the food to ask me to pay for the food, mid eating! Bad approach!

This was a fantastic experience. It was one of the nicest hotel rooms I've ever stayed in, in Ireland. The room was large with a very clever layout, with a balcony overlooking the airport and a view out to the hills. This was much better than anything I could have imagined. The hotel is located in a business park, right next to the airport but its barely 5km from Cork city center. And though there isn't too much walkable (in terms of shops, etc), the hotel experience itself more than makes up for that. From the large, spacious and tastefully decorated lobby, and beyond. The temperature in the room was perfect. The working area was a very nice and practical touch, the bed was comfortable, and the hygiene levels were top class. And though it is standard for hotels these days, its still nice to arrive to 2 bottles of water. The little fridge in the room came in very handy too. Breakfast was included in our room rate but we're not breakfast people, so didn't avail. But again it shows the great value being offered. Price wise this was cheaper than anything in Cork city by a good ways. And Cork city centre hotels with parking are few and far between. This was a far better option. Better in terms of quality and better in terms of value. We will definitely be back

There was nothing we didn't like, but we would have liked more than 1 cup of coffee each. There were 2 sachets of instant coffee and 2 more of decaf. Likewise, there were 3 pillows on the bed. This doesn't really make sense for 2 people. One additional pillow would have been perfect. Instead I had to put a folded towel under my pillow.

Location & room were awesome! desk staff work, exceptional!

I went to the dining room. I was sat by one person, order received by a second person third person confirmed my dish as an appetizer or a main course. My food was delivered by fourth person. After completing my dinner and no more interaction with staff, I waited for 20 minutes. I then requested assistance from fifth person. Eventually, one of the other persons brought me my bill and I paid. Usually, I would be very generous with a tip. This evening I did not leave a tip. I did report this to the desk the next morning to let them know. I was very pleased with everything except for the dining room service. The food was good. I thought the price was a little bit higher, but OK as it is right there at the airport!

Hotel very convenient for airport, all the staff friendly and helpful. Room large and comfortable and hotel did feel luxurious. No noise despite being next to the the airport, slept well. Was particularly impressed with the New Yorker Restaurant, lovely meal at acceptable price point…and so many nice things on the menu that I actually went back and had another the next day at lunch time! No waiting time to be seated either, although I had not booked, and food arrived quickly. Breakfast also good, great range, not crowded, helpful staff. I had intended to get a budget hotel somewhere but ended up here because of the location and my need for convenience on this occasion. So it was more than I would normally spend, but I did feel the difference and was particularly glad of it as my flight arrived late so to get to the hotel easily was helpful.

Really no problems.

The hotel was absolutely amazing, the spacious lobbies with plenty of cosy couches and seating to enjoy an afternoon tea or coffee whilst reading a book or catching up with emails. They also offer daytime and evening lobby menus for small snacks to enjoy with a coffee or an evening drink. Free WiFi with no password needed. They have a fitness room and also a playroom, which is great for family staying with young children. The airport shuttle is available on request at the hour and half hour if you ask at the front desk. 24 hour front desk service and also a reception shop if you need anything you might have forgotten whilst travelling but most of all the staff are amazing and go above and beyond for you and these people are the ones who really deserve more recognition and credit to them ☺️

I can honestly say there was not one thing I did not like!!