5 star quality...we thoroughly enjoyed our 3 night stay here at the Melia Vinpearl. We booked a room which allowed us access to the Executive Lounge level on Floor 32, I'd strongly recommend anyone booking to do likewise if it fits the budget. No better way to finish a busy day of sightseeing than with a nice glass or two of wine, a cocktail or a G&T, with a lovely selection of canapes / cheese & meats to see you through until dinner. Our corner room was on the 30th floor, with great views to both sides. The room itself was excellent, more than large enough, great bed, great shower & bathroom area, and a nice desk to allow any bits and pieces of work to be done comfortably. All furnishings and fixtures have a high quality feel, we were very pleased with our choice to stay here. We utilised room service each night for some late evening drinks and the service was excellent, and prices extremely fair for a 5 star establishment. Our 2 other main highlights were the quality breakfast offered on the 7th floor. The elevator poster advertisement said it's the best breakfast in Hue, and I can well believe it. One floor up is the leisure area, with a very nice pool, large and kept at a lovely temperature, and with some open views out to the city. The lounger beds & towels were top quality and we enjoyed spending time here on a few occasions, enjoying the poolside bar also. Can't say enough about how much we enjoyed our stay here. Great location too, very central, and a short 10 minute walk down to the riverfront. Staff throughout were excellent, super attentive, particularly at the Lounge on the 32nd floor.

No negatives whatsoever.

Hands down the best hotel in Vietnam we stayed so far. Usually not impressed by those big chains hotel but this one was perhaps a true 5 stars. Great bathroom with a strong water pressure, clean and spacious room, beautiful view, comfy beds. But overall the most important was the great efficient staff! Special Thank you to Noel as we had issues booking our flights tickets and she took the time to help us.

Nothing.

Proximity to major attractions in Hue was really helpful. The staff were very friendly and the facilities within the hotel were amazing! Absolutely loved the water pressure in the shower. The sky bar / rooftop bar had some amazing views of Hue and the food and drinks were delicious.

Everything about the property was fine. One challenge we did encounter was drop off/pick up for taxi. It would benefit having a dedicated taxi rank /drop off zone to make this process smoother as we had to rush out of the vehicle when we arrived. We also experienced a slight hiccough with the door between rooms being left unlocked. Understandably this is for the benefit of guests who book two adjoining rooms at the same time, however, perhaps future single room guests would benefit from a clearer explanation of the purpose of this door.

Great modern hotel with every amenity. Well equipped gym (which is one of the reasons for booking) Rooms are good size, would highly recommend the Level upgrade as a great view from the 33rd floor and free canapés and drinks from 3pm-6.30pm. The only disappointment was the limited food options for evening dining, there only seems to be the spanish steak restaurant with a small-ish menu. (The steak was great though) We had room service food which seemed the only option for anything else for dinner - they could improve by having some other options for evening dining.. other than that we really enjoyed our stay!

A fairly new property that is centrally located a short walk to all the night-life and loads of restaurants. Very clean, great room, bedding and bathroom, and attentive staff that were happy and prompt to render service on request. An excellent breakfast buffet covering all Asian and Western options. The Sky Bar (with a very good Happy Hour) and Alma restaurant had good drinks, quality food, unsurpassed views and a pleasant five star ambience. We would definitely stay here again on our next visit to this lovely city.

The lifts were a bit slow at busy times, but this is understandable with a hotel that has so many levels. An irregular and minor inconvenience really.

We were given an upgraded room on the 12th floor and the room was fantastic. Absolutely huge with the biggest bed we've ever slept in. The swimming pool was excellent too. Breakfast was also excellent, with a huge selection of things, so something for everyone.

Location could be better as there's not much nearby to do but it served us well and for visiting the old Citadel, which was the main reason for our visit. Dining was a bit all or nothing. The main restaurant was quite upmarket and expensive and the alternative was bar meals in the SkyBar which was a bit limited. We feel something in the middle would appeal to a wider audience but everyone has their own opinions.

Liked that they truly care for customers, liked that they have an indoor heated pool, liked that they have a playroom for kids, liked their clubroom on L32, breakfast spread was really good... Liked that they have laundry service too.

Unexpectedly, someone knocked on our door at 7+, so I told them to come back later on, when we were up and ready to be out of the room for them to clean, I called them back at 750am and they told me housekeeping starts at 8am... I was like what??? Who was that at the door? Ok so small issue, then we were back but the room was not cleaned... One other thing was steak at the steakhouse was done poorly but we did not want to have to wait for them to make another so we did not notify at that time. We asked for a chef to recommend doneness, and outcome was a frozen steak that wasn't seared properly and the middle part was still rare.

Our stay at the Melia Vinpearl Hue was excellent. The desk staff were friendly and helpful during our stay, and the cleaning staff did a great job of the room each day. Anyone we encountered in the lifts or halls were courteous and friendly too. The room itself was brilliant; spacious, comfortable and clean. We were delighted with it. The bed was very comfortable and the room itself was very quiet. I had no need for earplugs which were necessary in other cities on this trip. The shower was strong and spacious, and there was a bath which we also made use of. All in all, very comfortable room. One of the nicest we've stayed in. We had a great view from the room, including a view of the roundabout which wouldn't usually be notable but it proved fascinating watching. The location of the hotel was good – we walked everywhere in Hue (we walk everywhere at home) and overall found it very accessible. 15-20 minutes to the busier areas, bit longer to cross the river. We didn't visit the tombs, but the city was easy to explore and the Imperial City is well worth the visit. We visited the SkyBar at the end of the trip, great cocktails and a fab view. We didn't make use of the spa or pool while we were there. Next time!

No complaints really – very happy with our stay. The music in the SkyBar was very loud, making conversation difficult, but that's likely just me showing my age :)

Location: Perfectly situated in the city center, making it easy to explore Hue. Room Design & Views: The interior design is modern and comfortable, and being the tallest high-rise in Hue, the views are absolutely stunning. Spa Excellence: A real highlight of our stay! We went twice and were impressed by the professional and friendly staff, as well as the exceptional massage techniques. It felt like a true well-being paradise.

Breakfast Experience: While the selection was decent, the crowded and chaotic atmosphere took away from the experience. Presentation lacked attention—fruit, for example, felt carelessly placed rather than arranged with love. Also, vegetarian options were not labeled, making it difficult to identify suitable choices. Housekeeping Issues: Attention to detail was lacking. We found old French fries (!!!) under the lounge chair, and our used minibar glasses were not cleaned the next day. Small oversights, but they add up in a luxury hotel. Overall: A solid 4-star stay, with amazing views, great design, and a top-notch spa. If management fine-tunes details like breakfast presentation and housekeeping, this could truly be a 5-star experience.

This hotel is amazing. The staff is always smiling and welcoming, and the facilities are above expectations. From the 360 sky bar, you can see all Hue, the pool area is good, and the breakfast was just wow. They have all the options you can think of regarding breakfast. The room is spacious with a big bathroom as well, and although it does not have an iron in the room, as soon as we requested one, they came to bring it to us. Great stay in Hue!

The hair dryer should be changed for one with a normal cord or a wall plug added near the mirror, because while using it in front of the bedroom mirror (in the bathroom the plug is just for shavers) it kept coming off and we ended up having to make turns keeping it in the plug 😅