I had a wonderful experience at Hotel Schweizerhof Bern. The location is absolutely perfect—right in the heart of Bern, making it easy to explore the city’s beautiful sights, shops, and restaurants. The service was outstanding; the staff were friendly, attentive, and went out of their way to ensure my stay was comfortable and enjoyable. My room was very comfortable, clean, and well-appointed, providing a relaxing retreat after a day of sightseeing. Overall, I highly recommend Hotel Schweizerhof Bern for anyone visiting the city. It offers a perfect blend of convenience, comfort, and excellent service.

I treated myself to this Hotel as it was the last day of a long holiday. It exceeded my expectations in terms of comfort and service. It was right over the road from the station and within walking distance of all the the attractions I wanted to see. Close to the water, and other items of interest with plenty of cafes and restaurants nearby. I had a late flight out of Europe and I was able to stay much later at the Hotel (for a cost) before heading to Zurich. this was a game-changer for me being able to be refreshed and ready for a 24 hour flight home. The breakfast was amazing. I really loved staying here.

Everything was to my liking.

We liked everything about this hotel, from the courteous, helpful staff to the rooms themselves. Everything was just perfect. Ms. Cathrein at the front desk was outstanding and so very helpful with giving us directions and any other advice we needed.

The only thing that was a small problem is that because this is an old building, there is no air conditioning and our room was pretty warm to sleep in. You have the ability to open the window, which is what we did. The staff was more than accommodating and offered to change our room, bring up fans, whatever would make us more comfortable.

- The location is excellent - Staff on reception and the front door were incredibly helpful, friendly and approachable. 5 star service. - The breakfast was fantastic - lots of variety and very nicely done - The bathroom facilities were nice - very good pressure shower and bath. Twin basins etc. - Spa facilities were smaller than some other hotels but still very nice - The room was a good size with plenty of storage

- No view from our room but we went with a basic double room so you get what you pay for

the overall hospitality is superb. Our room was spacious, with desk, a couch and a well set bathroom. Breakfast was partly served, (eggs, pancakes) but most part in buffetstyle. All in a brasserie setting. Lounge area gave enough privacy and cosy set up and interior Drink at roof top bar was lovely with beautiful views. The spa treatment was lovely, and very well taken care of. Location is perfect in the middle of the centre, opposite main trainstation.

The spa area is beautiful. not very spacious, There was only space for a few sunbeds. The pool was more like a huge jacuzzi. not really a swimming possibility.

This is a five star hotel and it deserves this rating fully. The hotel is beautiful and well-maintained, the staff are knowledgeable, approachable and helpful. The spa area is large enough for a city hotel and has long working hours. The room is comfortable.

Some of the rooms, including ours, have an inside view (basically, facing other rooms and a tiny inner area). This is not a problem per se as it protects the room from city noises, but I would have liked to be informed about this or have an option to choose a room with or without a view.

Location of the hotel is excellent and it is a beautiful and immaculate with friendly reception and bell staff. Our room was very well appointed and immaculate with comfortable bed and bedding. Dinner at Jack's Brasserie was outstanding both in terms of food and service as well as ambience. Highly recommend. Breakfast is fine, nothing exceptional but very good coffee, yogurt, fruit, eggs cooked to order. Spa is also outstanding.

We had a charming king room and it was very much on the small side; would have been better/roomier without ottoman seating which could easily be removed & should be. Our room also overlooked a Burger King, worst things have happened but unfortunate reminder how US fast food is ubiquitous. Spa has fairly limited hours - closes promptly at 8 pm and doesn't open until 11 am -- so only able to go once. Almost didn't make it in as arrived at 7:30 pm and was told it was too late but promised to be out promptly at 8 pm and it was brief but wonderful.

I spent 2 nights alone as a treat to myself. This is the best place to spend time alone (or not ), you can't get bored as you can spend time at the spa or the gym, or sit at the balcony and watch passers by. The staff is nice and discreet. They'll answer any questions and accommodate your needs. Very enjoyable spa and very well equipped gym. The bedding is very comfortable. The room is extremely clean and cozy. The shower is amazing.

The water on the floor of the Spa could be moped more often to avoid slipping

We travelled by train, location is perfect opposite the station Breakfast in the beautiful restaurant with fresh fruit and warm meals cooked to order Gorgeous bathroom with bath, walk in shower - wish I could have taken it home! Concierge very friendly and helpful

The lobby area is small, long wait for check out and not an inviting place to relax Mixed service at breakfast. Didn’t get the food menu or offered more coffee on one day, second day the manager complained loudly about another group of guests The spa only opens in the afternoon during the week. We expected longer opening hours or at least information in an advertised spa hotel

I stayed 4nights, It was fantastic and the best location in Bern every place can be reached by walking. Many thanks to the professional staff in the Reception Mr Luca Jancobi who made us so happy by taking care of our car and luggage and even the easy Uber food such as the gent makes you come again and again to the Hotel.

Sometimes you need to inform them to change the bedsheet if you are staying more than one night. The breakfast wasn't that great but I believe all hotels in Europe have the same issue.