Breakfast was simple, but excellent. We rented e-bikes nearby and that made up for the location, town (altstadt) easy to reach and nice to explore the surrounding areas. Great beds.

it was initially not so clear you had to preregister for breakfast, but as we got it anyway it was all fine.

Self check in is easy, only one password is needed, comparing to others which might need 3-4 to open door after door… So even there is no stuffs for most of the time, there is no problem. Overall stays are very satisfying

They seems to have laundry room, but you need to ask their front office stuffs, which most of the time are no stuffs there, so we can not use it during our stays

A bit far from centre and a shop for supplies

Lumpy pillows

The room was good sized and well equipped with a kitchen making it easy to manage with a child.

The location from public transport, mostly because of construction work going in vicinity that made the walk to tram station a bit longer than anticipated

Rooms are clean and nicely organized. They have everything you need for a comfortable stay. For the same price, there is very little hotels in Heidelberg that have balcony included. Staff is very helpful.

Nice room and good breakfast.

Pillows could be of higher quality. Neighbors were having parties during the day and night, singing on the balcony, so it was loud and noisy one day and night. Since there was not 24/7 reception, there was nobody to take care of this problem.

The kitchen and the bedroom were very useful. I also loved having a balcony and the air conditioning during these hot summer months was GREAT!

I didnt like the location - there was not much in terms of stores or healthy restaurants. Also did not like the bathrooms - the doors and the space was rather tight!

The breakfast was good enough. The staff was good, adoptive and flexible. The room is calm, comfort and even with small terrace.

The breakfast was very humble and to be extra paid, although it was indicated as "included". The place is far from the center of city.

Due to roadwork the gps had some trouble finding the right way, but when we found the hotel, it lived up to all expectations. Big rooms and very comfortable beds.

The weather could have been better :-) otherwise I can recommend both Heidelberg and Suytes Hotel

Big space, very clean, kitchen, laundry room, super kind staffs, easy check-in/out

The lift that you cannot open the door inside without a key card. I got on without a key card and was stuck in the lift after the door was closed. Luckily, a passerby heard my scream and opened it from the outside, and I was able to escape.