The hotel is well situated in the centre of the old city, just a few hundred metres from the Dom, the Hauptbahnhof, the main squares, shops, and Museum Ludwig. It is close to numerous restaurants and five minutes walk to the river. Staff were helpful. There is an option to eat in the Brauhaus, of which it is part. The breakfast buffet was fine, if not exciting. It was reasonably good value for a city centre hotel.

The room was small and storage was very limited. The bathroom was very small. My husband had to twist his legs to sit on the toilet! I would not recommend it for an extended stay but it was manageable for two nights. The room was not as quiet as I would have liked, considering that it was near the back of the hotel, although no noise came from the Brauhaus itself.

The staff were excellent, appreciate how well they could speak English since I can speak no German. The room was comfortable and clean and I liked that you could crack the large window for fresh air. The bed was very comfortable. I think I had my best sleep of this trip there. Also liked the drink ticket for the hotel bar / restaurant. The food there was great. The room was small but I knew that it would be from the pictures in advance and the price made up for it. The hotel is right in the center of everything so it is worth it.

Location and staff. I got excellent room that after reading all reviews about tiny single rooms was like winning a jackpot. Thank you, guys for giving me the room I got! Breakfast is ok. Not as awful as in other reviews, just a regular one. Amazing location: just in between the Dom and market square. Next to their brewery that is a fairytale place!

AC was working strange so I was sleeping with open windows.. cleaning street at 4am...nice and fresh start of the day :) Bathroom needs to be rearranged: it is not small just insanely ordered. Pillows were so thin, like zero.

The front staff were very friendly and helpful. The location is great. We had a room with an outside view.

The bathroom was TINY - plus the door on the bathroom made any real privacy impossible. Not for the faint-hearted. No facilities in the room for a hot drink. (Kettle and mugs not exactly a big ask.) Breakfast - came down and there were no scrambled eggs left at 9:45. I asked if I could have some (they had a couple of boiled eggs left), but the woman overseeing said 'we close at 10am, so we won't be doing anymore'. For a breakfast that costs €15 I'd expect some basic choice.

Rooms were compact but had everything you needed and no unnecessary extras. Lift great for my parents. Location was perfect, 25m from the entrance to one of the main markets, but not noisy. Less than 10 minutes walk to the main train station and Dom. Breakfast buffet good quality and standard selection. The staff were lovely, so helpful and accommodating.

Mattress was a bit hard for me but the cleaner brought me an extra quilt to soften my sleep, great service!

Lovely and modern. Facilities were good and staff friendly

The rooms were very compact although nice but the pillows could do with being better. As it is a city centre hotel there is a lot of noise from outside and being very close to the cathedral the bells can be a bit irritating.

We were placed in a lovely big room with a sofa and a nice view. Very close to the train station. I had asked for extra pillows and they were there. Staff was friendly. Cleanliness was ok too. Overall a great experience, especially for the price.

The toilet space was very small and slightly uncomfortable and the bathroom door was see through which dooesn't make for a great view as other people can see you using the toilet. Apart from that everything was great.

Everything from arriving to departing lovely Hotel in the middle of Khon Room was very clean big enough for us, we had breakfast it was an extra charge but with travelling decided to have it glad we did it was lovely with some hot options as well, only hotel in 2 weeks of visiting Germany Brussels Brugge that had a toaster for breakfast Margarita on reception was lovely helpful and full of knowledge ( sorry think I may have spelt your name wrong )that h

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Like the double room we had with excellent quiet view to the old city hall and street, extra sofa space certainly made us stay more comfortable so we can hang out a bit for 3 people for our family reunion in a private room. The single room I booked for one night. It was next to our room, that helps.

We had one staff not easy to communicate, but the rest are wonderful

Friendly staff, excellent location, good value for money. Welcome beer and water much appreciated, fridge useful and don't miss reasonable fridge of goodies by the exit door. A bit noisy but aircon worked well so able to close window.

Room was compact (single room), okay for me as I am small but a larger person would struggle. Six night stay could have done with a bedding change.