Staff are very friendly and helpful, the location is great and very scenic. The villa was well equipped and have plenty of amenities. We liked their new application that is used for all interactions and room service.

Breakfast was repetitive everyday same set of buffet food, and room service’s choices are limited

Clean accomadation, excellent location, staff very friendly and helpful

Nothing, the trip was excellent

1.) Excellent and efficient buggy services which responded to my requests by simply just using the apps. 2.) Superb room service as we were almost freaked out on the lizard in our room, and the staff literally just took 2 secs to take it down. 3.) Pretty cute way to indicate for room status by just placing different turtles on the gate.

1.) Too many little cockroaches in the room (photos attached). 2.) Slightly over-friendly staff (Hakemi if I'm spelling his name correctly), which is not really suitable for an introvert person like me. 3.) The location is slightly far away from the attractions and town areas which usually took us more than 30mins drive per travel. 4.) Too limited choices and varieties for breakfast. 5.) Beach are dirty and full of trashes & garbages (or probably they were being pushed up onto the shore due to the raining season during my stay). But still, the unpleasant smells were stopping me from enjoying the beach.

The resort, the staff, the food, the service.. everything was simply wonderful! It is such a beautiful place and paired with the amazingly friendly staff, our stay was amazing!

We would've stayed longer :)

Extraordinary resort. Don’t look elsewhere if you can afford it. The area is relaxed and quiet but slightly far from the airport

Amenities and the room. The private pool was out of this world

The room is spacious and comfy. The cleanliness. The pool view.

It is difficult to walk around. There was a little baby lizzard type "gekko" sharing the room with us from time to time. Although it is seems protected bt the environment laws but me and him are not friends.

The room and the view were amazing.

The roads to the hotel were flooded and we couldn’t get out for a whole day! We checked out a day early and still didn’t receive the refund for that one night until today.

Everything

Nothing

My wife and I had a truly unforgettable experience at this resort. From the moment we arrived, everything exceeded our expectations. The service was exceptional, the atmosphere was peaceful and beautifully maintained, and every detail was thoughtfully taken care of. The food was absolutely delicious, with a wide variety of options that impressed us every day. Whether we were relaxing by the pool, enjoying the views, or dining under the stars, everything was perfect. A big thank you to the entire team for making our stay so special. We can’t wait to come back! Five stars all the way!

Everything!! It’s an amazing place, perfect in every way. Truly paradise but still a short and cheap drive to Patong or any other activities you want to do. The Staff were such beautiful, upbeat, happy and accommodating people, the resort is picturesque, on the mountain with its beautiful gardens and infinity pool looking over the beach. The restaurants in the resort and along the strip in Katanoi were all fantastic. Our Villa Romance room was big, clean, comfortable, modern and private with incredible views of Katanoi beach, the mountains and the ocean as well as our own private infinity pool. We loved this place, we were meant to stay 5 night and travel elsewhere but ended up staying the whole time in Thailand here. Can’t wait to return to The Shore soon

Nil