Great central location. Beautiful room with balcony (too cold to use) with new and modern furnishings. Lovely new bathroom though no bathtub. Really friendly and helpful staff. No breakfast here but lots of options nearby. I recommend Aux Merveilleux de Fred bakery just around the corner.

We had a few issues during our 9 night stay and the staff was always very helpful. That said, they only had firm and high pillows here, with no alternatives which made sleeping difficult for one of us. They told us management was discussing this issue. We spent an entire night in a very bad smelling room. They fixed the issue the next day (missing filter in the shower) but offered us nothing but a sorry for having endured this smell an entire evening and night. We found this was not quite enough for a hotel at this level and price. The bathroom has a very non private glass door into the bedroom. You can’t turn on the light in there without lighting up the entire bedroom. We got locked in the hotel one evening while security was doing their rounds.

Newly renovated, staff are very cooperative. Location is convenient

Only downside is there was a street construction on the hotel street during my stay on late sep 2023. Should not take long to finish.

Great location in the heart of Brussels. All the sights were within walking distance as were many excellent restaurants and bars. We had a duplex room that was very spacious for three of us. Would recommend for anyone visiting Brussels.

Nothing

The hotel is brand new - had only been open 2 weeks when we stayed there. One of the best hotel experiences I've ever had. We made the unfortunate mistake of staying at the Marriott about 500 meters away, and I can tell you we paid twice as much at the Marriott for about half of what we got at the OPO. Will definitely stay there again!

There was a lot of construction going on there, but that's not the hotel's fault. Still worth the stay!

Beautiful newly renovated hotel with upscale finishing. The addition of a restaurant next year will be good.

No way to cool off the room without opening a window - noise from construction near by in the am made thus problematic. No place to put personal products in the bathroom shower. TV signal is weak thus cuts out often. No ice???

Fantastic location and beautiful comfortable room! Right next to the Bourse and just a few minutes walk to the Grand Place and St. Katherine’s - you can’t get a better location no matter what time of year you visit. The room was spacious and very comfortable - true American king size beds are hard to find downtown. Huge bathroom too! Staff was kind, attentive and helpful and area felt very secure. Ample secure public access parking lots nearby if you’re driving. Definitely would choose this property again!

Some sound came through the door while other guests were passing in the hallway but it wasn’t a problem for us. The Lobby was sparse but with that location you don’t need to be hanging out inside your hotel.

We had a perfect room for 2 with a large shower with lots of water pressure. The walk from central station is about 10 minutes. It is beyond the main square just far enough to be quiet. We were able to walk everywhere. I believe our room was called deluxe. It had a refrigerator and balcony however the balcony just looks across to an office building. It was nice to let in fresh air though. The staff was very helpful. I highly recommend this hotel if you need a nice clean quiet place with comfortable beds to rest up between outings. And it has an elevator! Many restaurants and the Metro (if you need it) steps away.

I loved everything except maybe flatter pillows would be nice. I don't love the big thick ones that seem to be popular here.

We arrived at the hotel greeted by the consistently friendly staff, to be informed that we had received a room upgrade, and were very impressed with what we were given. Splendid views onto the street & Stadhuis in the distance. The room was spacious and bright, the bed was huge and comfortable, and the bathroom was modern and practical. Everything was cleaned to a high standard and the coffee pods for the coffee machine were replenished every morning. Given the close proximity to the Beurs, Grote Markt & Vismarkt, this hotel provided us with fantastic value for money. Close metro station connections meant easy travel throughout the city, and there were plenty of restaurants to choose from within a short walking distance.

Nothing, we thoroughly enjoyed our stay and hope to return again in the future.

The location was perfect for what we wanted to see in the city — and, it had both the history of being an old post office (OPO) and the sleek, contemporary look of a modern European hotel. AND, the man at the desk, Hussein, was just wonderful. The entire staff was friendly and helpful — but, Hussein was over-the-top. We’re “seniors” and he treated us with the kindness and consideration that we all look for in hotel staff.

I can’t think of a thing that I didn’t like. It would’ve been welcome if there had been a continental breakfast, but the fact that there wasn’t one pushed us into finding some lovely breakfast cafes close by!

Close to brucity interparking area. Room is large and new 1 year old. Pretty clean and air condition system is very friendly use. Black out curtains is very nice. light system is very good. There is cot for baby very nice.

evening the receptionist guy close the door and get inside. You can not call a number or ring the bell, you have to just wait outside of the hotel which is very bad because of the rainy and cold weather. Room service guy fixed the bed and throw our pijama to the floor, thats very rude! There should be another door just in front of the toilet, all of the room smells bad.