Craves Hotel offers an exceptional experience with its friendly and attentive staff. The rooms are comfortable, clean, and well-equipped, making for a truly relaxing stay. Conveniently located in the vibrant heart of the city, it's the perfect base for exploring all the area has to offer!

I was impressed by the unique Art Deco-inspired decor and central location, just steps away from the Grand Place. The staff were exceptionally friendly and accommodating, making my stay even more enjoyable. My room was cozy and provided a peaceful retreat after a day of exploring.

The hotel boasts a central location, making it ideal for exploring the city on foot. The breakfast is exceptional, offering a wide variety of delicious choices. The rooms are comfortable, and the staff are warm and helpful.

Craves Hotel is a fantastic choice for anyone visiting Brussels! Comfortable rooms, and prime location make it a perfect place to stay. The staff is welcoming and always ready to help! I highly recommand it!

My stay at Craves Hotel was fantastic! The staff were welcoming, the rooms were comfortable and clean, and the amenities were excellent. I highly recommend this hotel for a relaxing and enjoyable experience!

It was very centrally located

I wasn’t able to get an hour late check out. It would have made a difference since I had a conference call that hour

The building in which the hotel is located , has a very beautiful facade. The ground floor and the hotel elevator have a beautiful design and the bar looks very good. There are beautiful decorative objects in the room , that give a touch of elegance. I noticed the cleanliness of the room and bathroom , the quality of the bedding and towles , the very comfortable mattresses and the very good ventilation in the bathroom. Upon arrival , we found a welcome note and two candies , a gesture that confirms that : " small details make the difference " . The reception team ( Voran, Moad , Khalid ) was very kind and ready to help .We felt very well in this hotel !

Those , who cleaned room 302 did not put the coffee pods for the coffee maker , for 4 days .A bad gesture that we announced at the reception and they gave us the pods .Unfortunately , they told us that although they notified the cleaning team , they did nothing about it. Maybe someone from the hotel management team , reads this message and takes the necessary measures. It is sad that a gesture made by the cleaning team can ruin the work of a entire hotel team.

Location was excellent, practically next to everything. The decoration of the hotel is exceptional, lobby, restaurant and rooms with great details of an old-classy hotel. Breakfast was very good and served until 11am. Aircondition unit in the room was really efective even in silent mode.

All personnel was very polite, yet it would be even better if they all spoke some English. Every morning we had to ask our cleaning lady not to awake us at 8.30 by knocking and opening the door. Minor issues such as lack of shampoo were always treated with politeness and speed.

The staff was very friendly, and the service started even before I arrived. They had informed me that a pride parade was occurring on the day I was supposed to arrive so that I could plan ahead as some roads may be closed. The rooms were gorgeous! The location was excellent! I only took transport for the museums which were further outside but we were very central! The lift itself was beautifully decorated and on the floor we were in as soon as the lift opens there is a beautifully designed decorative bath! Truly feels like an instagram hotel!

The breakfast was not €19 a day as per booking.com but €25 a day. I never opted for it as it was a bit too much for my budget. We opted instead for a €4 sandwich from the grocery store next door or McDonalds 2 minutes away. There is no kettle in your room, they have the coffee station on the first floor where you can top up your water, make your tea or use the complementary coffee pods provided in the room.

We chose this hotel because of the location—in the centre of the city and close to the train station, which took us about a 10-minute walk. The hotel location is surrounded by casino, restaurants, museum and a supermarket so it is very busy. We stayed in the apartment across from the main hotel in a two-double-bed room (separate rooms) on the second floor. We could hear a little bit of noise, but they provided us with earplugs, so they helped with our sleep. I suggest you book a different hotel if you are a light sleeper and don't want to use earplugs. We received a nice complimentary basket, which was a very nice treat for us. We decided to have breakfast in the hotel so my husband could charge his phone at the reception (no, we couldn't borrow a charger), which was a great move because it's a very good value for money. They had a great selection of coffee from a machine and a variety of pastries, eggs, fish, cheese, and salad.

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