Amazing location, very clean and nice apartment. The kitchen is well equipped. The check-in instructions was excellent and it’s easy to follow them.

There is a bit of noise from the corridor, but it’s not too disturbing. However, the balcony doors are dangerous — when opened, there is an empty space without any protective barrier, making it easy to fall, especially for the kids. (I’ve attached a photo)

Central location

Leaking shower, no tea, coffee or milk, uncomfortable beds and not enough pillows.

B-Aparthotel Grand Palace is in a great location. A short walk to many great sites and restaurants. Close to public transportation as well. It was nice to have filtered water offered on the 3rd and Ground floor and the ability to do laundry (buy your soap) was great for my longer stay. Despite my room facing a popular street, it was surprisingly quiet. Finally, I arrived during a terrible heat wave and I was so grateful for the air-conditioning!

Please understand what you are renting - it's not a traditional hotel. The very clean room is a bit dated and in need of maintenance. My shower had a leak, and the bedroom floor had numerous gaps due to poor installation. The kitchen is basic but very handy (though I did not cook). Do not expect coffee or tea to be supplied, unless you are willing to pay 1 euro per capsule (and there is no milk available).

Location perfect 👌 staff response perfect 👌

The property owner insist we put up a deposit of €150 using our card 💳. They label booking.com as third party. This is not right. We hv more trust with booking. Com..... And we prefer to pay the deposit in one go when we book the apartment. Can you guys look into this please!

We had a double room with air conditioning. This location is excellent. It makes walking to various must see sights accessible. The farthest travel was to the Atomium site but the Metro is not far. The instructions for entry using codes and lockboxes were clear and readily understandable. On our departure day we had a 18:17 train to Lyon so we were able to use the luggage storeroom for the day. We could have also used some of the six lockers located in the lobby if needed. They are large enough to accommodate a 26” checkin suitcase. There are 2 washers and 2 dryers in the corner of the garage at no charge.

Nothing.

The location was very close to the Grand Platz. It was a little noisy at night because we were on the street side. The size was very comfortable for 3 people and efficient. We could put 3 medium size suitcases on a coffee table and side table. There was a small kitchenette with a complete cooking set, dishes, silverware, microwave, mini fridge, and sink. The bathroom had lots of racks for towels, a full rack under the sink for holding cosmetic bags, a nice shower and a tub also. Breakfast was at a nice restaurant that was a very close walk.

This was the 1st time for me registering completely on line. So registration without a lobby receptionist was a bit of a learning curve for me. Also, an outdoor courtyard would have been nice.

The location of the property was so central and only a few minutes walk from the Grand Place. The apartment contained everything that was needed and was very clean. We were 4 adults staying in a one bedroom apartment with a sofa bed in the living area. It was a little small but we managed and it was a minor issue. During our stay we had a problem with the safe and could not access our money and passports. It was a Sunday and the local office was closed. I contacted the emergency line and it was all sorted within 15 mins. I would not hesitate to book again and would recommend to friends and family.

The only problem is that the one bedroom apartment only has an ensuite bathroom. We had to walk through the bedroom to access the bathroom every time and was a bit of a nuisance at night. This was not made clear before I booked.

Excellent apartment in a prime location. Easy check in.

Shower needs attention - the door does not get shut and it splashes/leaks all over.

Location in the heart of the city. Check-in was fast and precise (if you read the instruction they send you). The parking space comes in handy, if you travel by car. Even though we haven't seen any staff, everything was smooth and easy.

The street facing apartment was loud during the evening/night and you could hear a lot of noise, but that didn't bother us much. If you have troubles sleeping, that might disturb you, but we were tired enough to sleep tight :). The extendible couch would need a newer matrice. Except these, we can't really give any negatives, as for us there weren't any.

The hotel is in an excellent location for exploring Brussels old town district, which is practically on its doorstep. The room was very clean, facilities were excellent and there was a separate shower cubicle and bath.

The only downside of our 4 night stay was the lack of any soundproofing in the windows of the apartment resulting in poor nights sleep. This was with all the windows fully closed. Our apartment was on level 3 above Rue de l'Ecuyer which is a narrow two lane, one way street which goes up hill and is a bus route. The buses and other large vehicles unfortunately have to go down a gear as they pass the hotel and their engine noise really ramps up. There is also the noise from the underground which emanates from a large air vent just uphill, outside Scotts Bar. We would suggest getting a room on the other elevation or take ear plugs just in case you are not used to night time noise.