This Ibis is well situated to the Central Station, the Grand Place, and to a large number of pleasant restaurants. We arrived early and only main floor rooms were available. We took one, room 10, I believe. It was roomy and very quiet despite having a window onto the main road and overlooking restaurants across the street. We signed up for hotel breakfasts after we arrived. They were buffet style and quite good. The coffee was from "select what you want" machines; the cappuccinos were very good. The hotel tavern is small but comfortable, and in good the weather the outdoor patio is a pleasant place to watch the tourists go by! Both the breakfast and the tavern prices are competitive with what is available nearby. The neighborhood, though, does provide a wide choice of where to drink the most excellent Belgian beers.

No complaints whatsoever.

Great location for both visiting the city or taking a train to Brugges, Gent, Anvers from the Central Station. Also close to the Royal Gallery of Fine Arts, Magritte, Cathedral of St Michel and Gudula, Grad Place, Maneken Pis (all within short walking distance). Paid parking right next to the hotel. The hotel is situated at the beginning of the pedestrian zone so it is a crowded area but the noise is not unbearable (good soundproofing). The breakfast is also very diversified. Nice personnel both at the reception and in the restaurant. Luggage room available. Daily cleaning service with towels changed (we had a 3 nights stay). Lots of restaurants with terraces, souvenir shops (as expected in the touristic area of any city) and a Carrefour shop nearby. No refrigerator in the room but we traveled in February to Brussels so we didn’t need one. Heating is provided by the AC in the room.

Perfect location, within minutes walk of all popular attractions. We had the best view of the square and City Hall from our 4th floor room. Room was clean. I requested for extra pillows and towels at the time of booking but were not available on our first night; I asked the Reception desk and were then sent to our room after a long day out in Bruges. The tea/ coffee making facilities were a great addition. We were able to store our luggages at check out. The staff very helpful and friendly. Breakfast was great; good variety of cold and hot food!

Toilet is tiny. Exhaust fan in the toilet was out or order; and there was a sign of moulding in the ceiling.

The location is amazing. It’s just a few steps away from the Grand Place. The staff were accommodating. They provided a travel cot as requested. The facilities were clean. There’s a locker for luggages. They let me use the microwave to sterilise my baby’s bottles. The room is so spacious. We stayed in the family room we got the deluxe package. The coffee machine is so worth it for the extra euros we had to add.

I kept on receiving scam messages from this hotel’s account on Booking.com. I am aware of this scams, but if someone who is very gullible gets this messages, they might be scammed. It’s not the hotel, but some hacker were able to infiltrate the hotels account so beware.

Fantastic Hotel near the Grand Place in the center of Brussels. Very close to a metro station and train station, taxi rank on the doorstep. The room was large and warm and the view fantastic. The staff were extremely helpful. The breakfast was excellent with enormous choice and plentiful. There is a small cafe attached so food and drink always available. I often stay here and will again.

There was no one at reception at 5.45 am to call me a taxi when I had been told there would be. Luckily, there was one at the taxi rank.

I booked this hotel for its location mainly, it was super central and on a beautiful little square a few steps from the Grand Place. The area was very safe and being alone with the kids was not an issue at all. Staff was super helpful and always in a good mood. The little cafe under the hotel was very nice for late night drinks when we didn't want to walk around or coming back from our walks. The room was very clean and had all amenities, space was a bit small as we had lots of suitcases but we managed.

nothing really, it is an Ibis hotel so we expected the space to be small and we weren't surprised with anything negative.

Brussels hotel in an ideal location: 1) close to the train station - easy to get to; 2) close to the old town with pubs and restaurants; 3) close to the metro to get to various EU buildings and events. Hotel in the old town, but very quiet. Breakfast - classic IBIS - has both salty and sweet, hot and cold.

What's missing is a 50 m pool, a complex with 4 different saunas, massage, ... But that's a joke of course ... The price / quality / offered options ratio is very good! I already wrote once: I miss tomato juice in breakfast.

The hotel is in the city center, close to the Gran Pace. Rooms are large and confortable. I had the opportunity to work on a desk in front of a window with a beautiful view on a square. Bathroom is large and confortable as well. I had an early chack-in for free, before noon, due to my registration at the "ALL - Accor Live Limitless" programme.

Bathroom is large and confortable but without bidet. I suggest to do check-out with some minutes in advance, because the hotel is really big, popular and it's easy to find a queue at the reception.

Excellent location, top area, right next to Royal Gallery of Saint Hubert and a few steps away from the Main Square. Friendly reception with decent communication skills. Easy check-in. Clean rooms and comfortable beds.

Given the price of the accommodation and the type of hotel, slippers should be available. There was no fridge in the room. A small fridge in a hotel room is not a luxury but rather a necessity. Smaller and cheaper hotels offer that. My bad that I didn’t check on their facilities if they had a fridge or not, but honestly I just expected them to have one. Yet, not a big deal, but a fridge would be nice. Toilet quite small, but clean.

Location was superb. We took a train to brussels and the central station was 3 mins walking from the hotel. All our tour pick up spots were close to the hotel. Grand place was walking distance. Hotel was surrounded by great variety of restaurants, cafes, shopping markets, bars and good vibes. Staff was amazing and very friendly. They guided us to near by places and also gave us a late checkout on request. Luggage storage is available and you can stay around and relax in the hotel premise. Our flight was at night, so we rested in the common area and freshened up in their common but spacious toilets.

Did not like the choice of breakfast as it was very limited and no option for vegetarians. No hash browns or beans. Even the fruits were stale and dipped in syrup. The room was quite small for 3 people, but we were there for just 2 nights so didn't mind that.