Small hotel in a great location. Staff were very friendly and helpful. Great sized room with comfortable beds and tiny en-suite. Good views over the surrounding streets of central Brussels. Access via key card at all hours although reception staffed only 7:00 am - 10:00 pm

Narrow stairs with lift available only from the first floor. Lift small and slow so we mostly used the stairs especially when leaving. No fridge in the room so relied on supplies of UHT milk sachets from reception to make tea/coffee. Can be noisy at night.

Very central location, less than 5 minute walk from the central station. All staff extremely friendly and helpful, and very welcoming. Room was very comfortable and warm, also quiet. Beds really comfortable too and great shower and hot water. WiFi worked very well at all times. Thanks for a great stay.

Nothing not to like, except maybe an extra shelf to be able to keep things by the bedside on the one side of the bed. Not an issue for us, as we had minimal luggage, but not too much space to store things in the room if you’re a traveller with lots of clothes and baggage.

The property has an incredible location, it’s as close as it get to central station and if you’re coming to Brussels for a concert (which we were) it’s around the corner from La Madeline. The staff were friendly and super helpful, the room was clean and the sheets were pristine and beds were very comfortable. There are stairs up to the rooms and within the rooms themselves so it might not be a suitable location for someone with mobility issues. The hotel is also very quiet despite its central location which is a great bonus. The standards of the property were very high for it being a three star hotel. If I returned to Brussels I would stay here again. The bathroom does have lower ceilings and you can only really have a bath in the bath/shower unit if you’re tall. However, it’s a historic building so I think that comes with the territory and I didn’t find it to be a problem, the water pressure is fantastic and there was plentiful hot water. The room also came with free water bottles, tea & coffee facilities, a TV and a hairdryer.

N/A

Great little hotel right in the centre of Brussels, really convenient if arriving by train as just a short walk from Brussels Central. Nice room, good size and very clean and the bed was really comfortable. The staff couldn't have been more helpful and accommodating. The reception closes at 10pm, but they let me know this in advance, with clear instructions for later arrival. I told them I would be arriving just after 10pm and they kept the reception open a little late so I could check in in person and my bags were carried up the stairs for me. They also provided me with extra help on an invoice I required. Thanks so much!

Nothing. The upper storey stairs are quite steep as it's an historic building, this was no problem for me but might be worth considering asking for a lower floor room if access is an issue. Otherwise nothing negative!

A small hotel (around 15 rooms) in an antique house, in the absolute center of Bruxelles. The room had stil the old beams from the 17th century, which provided a beautiful backdrop, modern bathroom and bed and some residuals from renovations done in the '80s. Comfortable, warm, with double windows (so reasonably quiet even if facing a busy square). Everything very clean adn cozy (sleepign was a real pleasure). The team was super nice.

An old house, so 2 flights of stairs without elevator, the bathroom (new and clean) was quite tiny and the "closet" was a bar with hangers without doors (or a closet..). The original parts were beautiful, but the parts of the furniture from the 80s (or 70s) were a bit worn. Clean and functional, but well used.

Staff are amazing and very helpful. Helped with luggage and also with advice around transport, sites, and more. The location is AMAZING as it's right around the corner from the Grand Place and close to trains and buses and more. Plus it's a great part of town. Stayed with my wife and two kids and we all loved it. And again, the PEOPLE are what make this hotel so special. It's comfortable, quiet, safe, clean etc ... but also some of the friendliest and most helpful staff. LOVED IT. (Also good value for money!)

All was good! I didn't like that we had to leave :)

This property has the perfect location for exploring Brussels. It is a 5 min. Walk from the central train station, right in the center of Brussels highlights, and walking distance to almost everything. The room was comfortable and quiet at night. Best of all was the staff. They are as welcoming, friendly, and helpful as anyone could hope. Our receptionist, Eve, was the greatest. She went out of her way to make our stay simply amazing. We must also thank Ashton, in reception, for all the help he offered. Wow, what a great staff!

Great location, our room had a wonderful view on this square below, the hotel is a stone's throw from the Grand Place (and easy to access the Central Station stop for trains/trams/buses). It's very quaint with great character (a 300+ year old building) and truly lovely staff that gave us great restaurant recommendations. The family room is quite comfy (for our 8 & 12 year old who both had their own futon-like beds in the upper loft).

The hotel is an amalgam of a couple of 17th century homes, connected by stairwells (and no elevators) - this was fine for us with a light weekend suitcase. There is no central A/C (understandably), just fans - that wasn't a problem the weekend we visited as the temperatures were generally mild, but on a hot summer day, the room could get stuffy and hot. The windows open up, and are soundproof, but you'll want them closed given the noise from the square in front of the hotel (at least during weekends) That said, we were very happy with the hotel, and room and would definitely come back.

Great location, 5 minutes from Brussels Central station and the Grand Place. Reception staff were super, efficient, friendly and helpful. Breakfast not available but plenty of options close by, including next door. Facility to store luggage available which was great. We had a family room, with twin beds upstairs on duplex level. Bit tight overhead but comfortable for two teenagers. Overall loved this hotel.

Historic building so no lift but reception staff helped with bags. Extractor fan in bathroom not very powerful so got very stuffy but only a small quibble.

I read reviews before my trip and little worried about stairs. Actually there are small elevator after climbing the first and half floor. The front desk provides luggage service even in the early morning. yes, they ordered the guy came to my room on top floor to carry my luggages down. it is a free service. the room is large and comfortble, bathroom is little small. top floor has a great view. 3 minutes walk to the grand palace.

No breakfast options, the restaurant the hotel recommended and have a same owner, is not great choice for breakfast.