The location was perfect, three minutes from the Gran Place, thirty seconds from a street buzzing with restaurants, but in a quiet street. In the room it was hard to believe the lively crowds were so near. The staff were all friendly and helpful. We only had breakfast in the hotel once, as there are lots of eating places nearby, but it was good value, with hot and cold options. In terms of accessibility, it's five minutes walk from Central Station

Can't think of anything negative. The pillows were a bit too fluffy for me...one was too small, but two were too high! But that's a personal thing.

We booked a duplex for a family of 4 and it was pretty spacious. It was what we expected based on the price and reviews. Staff was really friendly and helpful. The location is a perfect for exploring and right in the heart of the historic district. Would highly recommend as a base and we were barely in the room for the 2 days that we were there.

The rooms were a bit dated, and need some work like caulking the shower which had some mildew. Otherwise it was totally fine. The staircase leading up to the room upstairs in the duplex was a bit wobbly and scary for adults to go up. There was also a motion light along the stair case which kept going off on it's on in the middle of the night which kept disturbing my sleep.

You couldn't ask for a better location. The hotel was a five minute walk from Central Station - trains, subway, buses. The old town was right outside the door. Great restaurants, activities, sights and the staff was excellent. Cleanliness was top notch, best I've seen in a long time. Wifi was great and the breakfast was excellent. I would unquestionably stay there again.

Lighting was improperly placed and in the bathroom the light was behind your head and you could only see a shadow of your face. The air conditioning did not appear to be working properly, the room was very warm in the evenings.

Extremely helpful and kind staff. The beds were extremely comfortable, and the rooms were very clean. We had all we needed. The Rituals toiletries were a treat.

It was all fine. The road it’s on is a bit lively at night, but with the windows shut, you can’t hear a thing. Our towels were not changed mid-stay when we had left them out, but it wasn’t the end of the world. A few more teabags and milk sachets in the room would gave been great, but everything else was so good. Thank you, Alma staff.

The location of the property is excellent. Close to lots of restaurants and the Grand Place. The rooms were spacious and the reception staff were very helpful. Good AC unit too.

The walls are very thin so you can unfortunately here other guests talking in their hotel rooms.

Ideal Location: The hotel is perfectly situated within walking distance of the Grand Place and numerous other attractions. Room: The room is notably spacious, although the heating system didn't perform as expected. Breakfast: While offered at 15 euros per person, we opted not to take it. Staff: The personnel were exceptionally friendly and accommodating. Luggage Deposit: A noteworthy perk – there's no charge for luggage storage if you return to the hotel.

While the facility exhibits signs of aging and the lobby is relatively compact, these aspects are understandable considering its central location in Brussels. However, I would suggest enhancing the heating system in the rooms as it didn't provide the level of warmth I anticipated during my stay. Overall, the facility's location compensates for these minor inconveniences.

Warm welcome (personality and humour much appreciated). Amazing central location (near Central station, one stop from Brussels-Midi and Eurostar) with plenty nearby options for food, culture (Grand Place Art Museums) and all the charms of central Brussels. Left luggage service, space to recharge your phone after taking a million pics. All round lovely staff.

Bedside electrical socket would be nice. Though options available on bureau desk (one way to effectively detach from your phone for a few mins and maybe go to sleep)

The location is incredible. You could see the Grand Place from our room and there are bars/restaurants in the surrounding streets. Even though there is a lot going on, the noise didn’t bother us as it was only really noisy at the weekends. The breakfast was good value for money. The room was large, bright and comfortable. The staff were OUTSTANDING! They could not have been more accommodating or helpful with my odd requests having bought a souvenir that needed a new suitcase and additional packing.

Very trivial. Ok - the decor is tired. But who doesn’t like Pink Panther?! Also, our room was a bit colder in the evenings but nothing a jumper didn’t sort.

We have stayed 2 separate nights, what means we have middle night to spent not in Brussels, it is always a nice opportunity to leave some bags in the hotel luggage room and not to have heavy things to handle. Ms Ewa and Ms Sarah were super nice, we had a correspondense in whats up and they provide us with the room a bit earlier official check-in time upon our second arrival, we THANK you, Dear Ewa so much. After the 48 hours trip from Ukraine (our airports are closed during the war time and we have to take 2 trains through Poland and one flight to get to Brussels) the Hotel Alma Grand Palace is the best choice to have a complete rest after the long and hard trip and to enjoy the beautiful heart of the capital of Belgium.

no to add, all was perfect

Polite, friendly and respectful staff, Chrome TV so able to watch our own Netflix or other media providers through phones, good Wifi, tasteful decorations, two elevators so minimum waiting, very good bed and last but not least, they had cosmetics from Ritual. Did I mention fine breakfast and both robe & slippers? And bed made every day with new towels. And excellent location. Plain and simple a fantastic 3 star hotel.