Hotel room was absolutely beautiful. Wonderfully clean and comfortable and felt luxurious! I cannot fault the room the and breakfast which was delicious and served by friendly staff with the a good selection on offer. However, the same cannot be said for the restaurant where we had dinner. Service was terrible, no smiles, no check back on food. Strange, weird bland dishes like a plateful of ricotta served without bread. Avocado toast served without the salsa, ravioli (and I seriously doubt if this is homemade as tasted from frozen) served without the ingredients mentioned. Man and cheese which had so clearly been warmed up in the microwave, lumpy and sticky. Glasses not cleared by staff and generally made to feel like we weee an inconvenience. Such a shame as the smell in itself is beautiful, warm and great decor. But the evening chef and waiting staff leave a A LOT to be desired. Very overpriced for some terrible food.

Ample parking. And we could park close to our room. Spacious, comfortable, well equipped room. Good tea/coffee/water in room. Excellent bathroom, superb shower (constant temperature, which is unusual), good toiletries. We enjoyed a very good and leisurely traditional pub dinner, preceded by drinks in the bar. Decent full english breakfast and tea/coffee served to our table. Very relaxed, particularly as we seemed to be the only guests still there at 9am ! All the staff gave us excellent service. For us, there was nothing missing. We look forward to returning for a longer stay.

Delightful quintessentially English thatched pub and separate thatched building with 15 en-suite rooms. Friendly and efficient staff and well presented food - loved the crisp bacon at breakfast! Clean and comfortable and plenty of car parking. Free wi-fi. Dogs by arrangement on the ground floor. Ideally located for exploring the New Forest or getting the Hythe ferry across to Southampton.

My room (15) was very dark and gloomy and lights were totally inadequate, even in the daytime! Stairs to first floor are quite ‘cottagey’ and steep, so accessibility might be a problem for some. As a solo traveller, I found it overpriced, but it’s understandable I suppose as the occupancy rate must be high in such a lovely location.

Reasonably quiet location, very few guest bedrooms, separate restaurant and bar from sleeping accommodation. Brilliant shower, room could be considered homely, and well appointed. Breakfast was fast and tasty

Torturous stair case, double turn, no lift so heavy bags difficult to negotiate. Safety hot water device (it stops you burning yourself by assuring that hot water is never excessive) in our room (14) was malfunctioning making it impossible to get a bowl of warm water to wash. Restaurant ran out of some choices, we never did get the crumble on every night we stayed there.

The staff were excellent in being professional, friendly and helpful. We had one outstanding problem which the manager, Pedro, sorted out himself. The staff went out of their way to accommodate my wife, who had been injured. Emily was especially helpful. The food was very good.

Our toilet cistern broke down twice. The basin was blocked and cleared very slowly. The manager thought it had been cleared (presumably let down by his maintenance man) and when I reported it again he dealt with it himself.

The place is very nice and the room was great. Had great beds and a huge bathroom with a great shower. The place is a pub with rooms so obviously the food and drink were great. The breakfast was also amazing with lovely staff that served with a smile. Thank you to all the staff, your friendly and helpfull attitude is amazing and made my day :) If I return to the area this is my first choice to stay again.

Nothing comes to mind, Me and my daughter were really happy with our stay.

The rooms are in a separate building across from the pub. This makes it a nice experience in case you want an early night you are separate to the pub. The rooms were clan, spacious and well equipped. The bed is a standard double and is quite soft so if you are used to a firmer mattress this might not give you the best sleep. The pillows were also soft. The staff were all lovely and the service was good. My only complaint was the starters on the main menu. Stuffed mushrooms was actually 1 mushroom with a drizzle of garlic which was very disappointing. The main meal was good and the desserts were excellent.

The rooms were very hot and if you opened the window you could hear the traffic from the main road.

Breakfast was lovely choice of continental and or cooked breakfast. Our room was comfortable although dark even with all the lighting on, would request a ground floor in future due to mobility as we were on top floor furthest away from the entrance, nice room and bathroom with good facilities. We had dinner there which was delicious this was our second stay there would recommend

Our room being right at the back on top floor so choice of room would be nice. Also the darkness of the room .

Room was very comfortable including the sofa bed for my 13 year old daughter. There was a small mix up with the booking with the hotel not realising we had dogs but the hotel receptionist dealt with this wonderfully and made an exception for us. We ate dinner at the pub which was great, I didn't have breakfast. A great return visit to a fab country pub and hotel - we will be back again!

The weather but at the end of December those are the breaks!

The room was lovely and big shower was lovely

Dirty sugar bowl and tray full dust curtins were not fitted with hooks, so light was still coming through the window.so didn't get full night sleep .toilet seat lid had chip. Breakfast poor quality ingredients.for £150.00 pound night. I expect the room to be high standard.and better Breakfast.didnt expect member staff entering room as my husband was walking out shower not even sorry