As we travelled to Salzburg by train, it was fantastic to come out of the station and see the hotel mere steps away. The room was comfortable, and the breakfast was fantastic. A small complaint would be that we were encouraged to leave the minute the scheduled breakfast time finished - in other hotels, the staff clear plates and food away first, which hints that they want you to leave, but we were cleared away before anything else was.

However, because it was so close to the station, there were many drunk people hanging about at night. We preferred to go back through the station to the Schallmoos exit for our walk into the town centre - it seemed more open and pleasant, than the busy main road straight from the hotel.

The location is super convenient. The central station is right beside it and there are eateries and supermarket within the vicinity. However, the star of my stay was the front service staffs , especially Mr Andreas Sczeponik and Mr Tom Bud. Each day I came back from my sight seeing, Mr Andreas was there to greet me and seeing him there is like seeing a family member who greets us home warmly. I was also specially impressed by the way he handles the check in process as he was very detailed, patient and took time to explain everything the hotel has to offer. He was consistently helpful to all the guests despite long queue. I must say he is a true gem in the hospitality industry and the most impressive I have ever seen in my many years of traveling around the world. Keep up the great work!

The surrounding area is little sketchy but understandable due to it being a central station.

Great location as it should be, just opposit of the salzburg main train station. Along the way to the hotel it is almost flat street which make us easy to roll our big luggage. Next to the hotel is the Forum, shopping mall, that has many shops and retuarants nearby. Easy to find just follow the sign in google map we can find the hotel in a minute. The breakfast is very good, it is enough to fill our morning, a variety of food to select and a smooth coffee to enjoy. The room is clean and has enough facilities, the bed is comfy but it is a bit soft for us. The staffs are all freindly and willing to help, we arrive before check-in period yet they allow us to get the room which is very very lovely for us who travel a long 14hrs flight to take a rest for a while.

There are nosisy sometimes, since the location is near to many transport platforms.

As soon as you come out the Salzburg train station, you see this hotel right in front of you, which is great. The check-in process was smooth thanks to the helpful staff there. The spacious 260 sq ft. room had great room aesthetics. We loved the modern feel of the room and bathroom with high-end fittings. The kettle in the room with liberal room supplies was a blessing in the cold weather. The buffet breakfast which we had opted for was served in their restaurant with lovely views of the snow-capped mountains. The spread was huge, and each item was delicious. This will surely be our go-to property every time we visit Salzburg.

A nice and welcoming hotel, but we had problems with the heating in both the room and the bathroom. It was 35 degrees in the bathroom and it was not possible to adjust it. The housekeeping put it off for us the second day. It was not possible to adjust the air-conditioning in the room, the panel didn't work. The hotel is very well situated just opposite the train station and the citybuses. Quite a bit to walk to Altstadt however. The airport bus leaves outside and was very cheap - it's a local bus. The breakfast was great, but we found it strange that the staff didn't speak English.

The location was perfect—very convenient, right near the train station, bus stop, and a shopping mall, yet surprisingly quiet. We took the bus to the Old Town to visit the main attractions, but ended up walking back to the hotel because the weather was so lovely. The hotel staff were exceptional. At check-out, one of them noticed my husband had water bottles in his backpack and kindly offered to fill them with water and ice, knowing we had a train journey ahead to Munich. Such a thoughtful gesture! We didn’t get a chance to use the facilities as we stayed only one night, but we’d definitely come back!

Very convenient location, clean and comfortable facilities, but above all, friendly and approachable staff, which made for a memorable stay. A special shoutout to Tom for his professionalism in managing the hotel and ensuring guests’ satisfaction. Andreas at the front desk was a highlight- an excellent communicator and nothing was too much for him. Happily obliged with a smile every single time. Highly recommend. Trains, buses and taxis literally at your doorstep. Plenty of options for food and shopping surrounding hotel.

Nothing in particular.

We had such a lovely experience here! We were sad to stay only one night. You cannot beat the proximity- you are practically staying at the train station without the noise! How do they do that? We literally didn't hear train sounds! Also, in such a walkable city we were about a 20 minute walk from most things we wanted to see. The staff were so helpful and friendly and knowledgeable. They leave a special treat in your room along with coffee/tea service and flat and sparkling water. The bathroom was wonderful. The room was large and the MOST COMFORTABLE bed of our travels. We would absolutely stay again!

We only stayed one night- would absolutely correct that and stay more!

Walking distance to historical buildings but also central to station and buses. Clean and comfortable room. Staff very polite.

Like most central rail stations, there are some dubious characters that sit around but they left us alone. Fire/Evacuation alarm went off on our first morning at 730am and we had to evacuate but not the hotel fault. Rather the person that hit the fire alarm!

Amazing choice if you need to be near to the train station, especially for the ones arriving late at night since the hotel is just right next to the station. Breakfast is also perfect, with lots of choices which we honestly didn’t expect but we were pleasantly impressed. Also we need to mention the staff. Super friendly and helpful, from the ladies in the breakfast area to the staff from the reception. They helped us to storage our luggage. Overall it’s really good for the price. Plus it’s next to the mall, in case you need anything it’s right next to the hotel and also taxi station in the front.