Location and breakfast. Beds are comfortable.

Cleaning could be improved, toiletries and towels not as complete as other hotels in that area but not too big of a deal.

Liked: Stable and reliable Wi-Fi, once connected. All facilities working, comfortable environment, hot water, room temperature etc. Adjacent to bus & train stations and other main facilities. Friendly and helpful staff in limited contact we had. Disliked: No telephone in room, so unable to contact reception quickly if needed, other than going to front desk in person. A dedicated touchpad is provided, but this requires navigating through various useless promotional info, and does not provide the info required. Still need to leave a text or email message and wait for a reply. Quicker to go to desk in person. We had booked twin beds, not a double. This had been requested and acknowledged in advance, but we still got the double. We were offered a change, so the twins were available, but we declined as it wasn't such a big issue and we had already settled in. To log in to Wi-Fi we needed a specific username which hadn't been provided. This was provided immediately we requested it by receptionist, but doesn't appear anywhere else as far as I could see. Conclusion: We think there may be too much reliance on automated procedures, and not enough attention to detail, presumably in order to save costs. Otherwise, no other observations and we were generally very happy with our experience. Thank you.

I recently stayed at Austria Trend Hotel Europa Salzburg with family and had a very pleasant experience. The hotel has an inviting atmosphere, and the rooms are spacious and comfortable—perfect for relaxing after a day of sightseeing. While the housekeeping could use some improvement, it didn’t take away from the overall comfort of the stay. One of the highlights is the breakfast served on the top floor, offering a generous spread along with stunning panoramic views of the mountains—an ideal way to start the day. The hotel’s location is unbeatable. Situated right next to both the bus and railway stations, it's probably the best-connected hotel in all of Salzburg, making transportation incredibly convenient. Most tourist attractions are either a short walk or a quick ride away, and there are plenty of good restaurants nearby. I would definitely recommend Austria Trend Hotel Europa to fellow travelers looking for comfort, convenience, and great value in Salzburg.

The Hotel is right opposite the train station sitting on a huge plaza which is also the main bus station right in front of the hotel. On the opposite side of the plaza is a shopping mall with restaurants and a SPAR. A short walk from the hotel and you reach old town. For me the location was perfect. The hotel is absolutely perfect with stunning views over Salzburg. Room was big and comfortable, mini bar - which was great. Modern bathroom with shower and bath. The breakfast - amazing- full cold and hot buffet and the hot breakfast was different every morning. This is a great hotel to stay over in Salzburg.

Best location if you are traveling and need easy access to the main train station or buses. Also very close to mini marts, supermarkets and some great food spots. Breakfast was great - good variation for everyone.

Breakfast eggs (scrambled) were a bit runny and maybe a different meat option daily could be nice instead of just sausages. As far as the rooms, the shower glass needs to extend just another inch or two to stop water flooding onto bathroom floor and the shower head attachment was quite annoying as it slowly turns down to shower the wall (you cannot shower hands free).

The best thing about this hotel are their staff and the view of the hotel. The receptionist is very helpful and friendly. She let us check-in early. The room is ready when us come. I really appreciate that because we have long train and quite tired at that time. Thus, it is great to checked in immediately when we had arrived at the hotel. The view is very spectacular. We can see the Salzburg city, Hohensalzburg from our room. And we can also have great view from the corridor of the hotel. The location is also great, it is easier to catch train, trams…

I don’t like the breakfast. They really need to improve their meal.

Right by the Hauptbahnhof and the Bus /Tram terminal so was great for getting into the Altstadt. Big and comfy room. I recommend getting the 24hr travel card, it was 4.90 Euro for an adult, and can be used on train, bus, trams for the inner core.

Parking only 24 spaces, so you are better off going in the underground parking at the station. Also it is cheaper and your car is protected from the weather. Also, I found the room too hot. It seemed like it was on the default 23 degrees, which I find too hot, so I had to open the window or use the aircon to cool the room down, which seemed a little uneco friendly, as if the temp was set to 18 or 19, then people could choose to warm up the room, instead of using the aircon to cool it down. Also the aircon was quite noisy, and it kept going back to 23. However, only minor complaint.

Honestly i loved the location, the spacious rooms, I booked one family room & my spouse booked another superior executive for our fam of 6 total. It’s good for our size & our rooms got the view of fortress & mountains. Post pandemic, we didn’t have any cleaning come in during our stay but everything was fine & sufficient

Upon checking in the lady asked us to add breakfast for all 5 days so i asked fam & they all said we will just pay one day when we feel like eating in hotel. However, upon checking out, we were told our rooms included the daily breakfast!!!! So we wasted what we paid for the room plus breakfast & never ate there at all

Lovely big room with a fabulous view. The bathroom is very large too. The beds are very comfortable. The position of the hotel is ideal. Right near the railway station and bus station. Loads of shops, restaurants and supermarkets on the doorstep. Short river walk to the centre of Salzburg.

The housekeeping wasn’t brilliant. I was in my room for 11nights and I don’t think the carpet was vacuumed at all. I don’t insist on daily cleaning but do like it cleaned properly. Also you can hear the foot steps of the people above, sounded like elephants.

The lady on reception on our second day resolved the major issue regarding our twin room. We ended up with a lovely room and an apology. Our confidence in the hotel was restored.

On arrival there were no rooms available, we had booked a twin room and the gentleman on reception told us there were none available and our only choice was a double room. We were 2 sisters in our 60s both with slight disabilities making this not possible. We ended up with a small double room with a camp bed that just about filled the small space. Not happy and not a good sleep was had by either of us.