We liked the location as it was within easy walking distance to the town square and many places to eat as recommended by Phillipo who worked there. We found him full of local knowledge and gave us all the information that we needed. The view from the bedroom window was great and it was very quiet. The bed and pillow were so comfortable.

The room could have been a bit better; the toilet seat was loose and so was the tap in the wash basin. The bathroom door was very noisy to open and close, I thought that it would break as it was a glass panel on a metal hinge. I mentioned this to Phillipo so I hoped that they would fix these little things.

Staff was very accommodation, as journey was interrupted by rail strike, in making arrangements for increasingly delayed check-in. Location is short walk to old city gates, and to series of escalator/travelators (through a mall also) to the train station. Decor was simple, clean and conducive to the stay.

No kettle or cups (in room or common are) to make hot drinks. There are commercial drink machine dispensers in the lobby though.

When we arrived there was a misunderstanding regarding our room but the staff was so great to fix it and made everything so we will be satisfied. The location was great. The fact that we had parking in the hotel. The view!! Thank you!!

The room will be much more comfortable if there will be more storage options.

It was a good location, calm street but very close to the attraction area. There was possibility to park a car, which was important for us. The room was really spacious, enough space, reality matches pictures

During Italian summer the fan is not enough, it does not cool down enough, so AC was definitely missing

The staff were beyond kind and helpful. The room was clean and nice. The neighborhood was lovely with wonderful cafes and restaurant, it was about 20 min walk to the main square/ piazza which was enjoyable. It might not be very comfortable for the wheelchairs but taxis were easily available.

There was no extra blanket.

nice view from balcony, from city center 15 min of walking, room was clean, communication with lady on reception is a bit hard especially in the evenings😂 but shes bery helpfull

smoking cigarettes on the reception

It was great, Maria that welcomed us to the property was really nice and kind. She gave us some really nice tips. We love it.

Very nice staff, they helped us a lot with parking, gave information about the city and the surrounding and suggested a very very good restaurant with local food.

The location, the bathroom, the hotel staff

The window on the first floor facing the main street (noisy at times), the lack of balcony or view

The spot was great, The receptionist was amazing, very helpful and well informed. Thank you!

Everything was great!