Nice location, they propose ti have a parking for 25 eur per day, nearby parking not in ztl costs 15 eur per day but of course you have to bring all your stuff to the hotel in this case. Very friendly and helpful staff. Building is really old with history but warm (central heating, wow) and equipped well. We also got room with terrace at 0 floor but in December it’s already cold unfortunately. Fridge in the room but not a kettle.

Wi-fi and breakfast were so-so. And we arrived during some constructions and there was quite strong smell of paint. Kettle is in special room on the first floor, bot in the room.

It was great! I love my room and the quiet location. The bathroom was a nice size, and the shower/bath was big. Also lots of hot water! I really liked my breakfest options. I loved the cappuccino machine. The breakfest was delicious. Even the scrambled eggs were good! And they never are. I don't like to eat lots of bread in the morning and they had a lot of options. Cheese and meat slices, boiled and scrambled eggs, yogurts, jams, bread slices, croissants, nuts, cereals, and pastries(though I did not try them).

This did not affect me because I came early, but I would recommend someone check out the cheese/meat slices every 15 minutes. But that's it. It was a perfect breakfest.

The room was nice and big, had a mini fridge, and breakfast was included staff was friendly. Lovely garden.

Too far from the famous sights and museums. Some buses were not running on schedule, which I know is not the hotel’s fault, but it did make getting there much more difficult. The window in the bathroom was open for ventilation but allowed mosquitoes into the room. We also got a chameleon or similar lizard in the room, very high ceiling, so difficult to remove. Breakfast items were a little stale, there was a variety but could have used a little change each day, or mor variety.

We had only one night stay in Florence and the rooms were very clean & neat. The front office person was helpful when we arrived as we asked for a kettle to boil water. Next day also they were helpful in getting a cab as we were running short of time to reach r.station. Think some old mansion property was converted into hotel. The morning breakfast spread was good & decent.

Nothing specific.

The staff were very welcoming and helpful. The building is just beautiful and it adds to ones stay in Florence. Very good breakfast. Varied and good selection with gluten free options and plant based cappuccinos available.

My room faced onto a road. On the Thursday night is was very quiet but on the Friday night there were obviously students coming home from an evening out and their loud voices just outside the window woke me up.

Overall good value for money. Clean, nice staff, beautiful rooms, great wifi, good location Housekeeping every day

Breakfast is definitely overhyped. Read some great reviews but you only get hard boiled or scrambled eggs from warm meal. If you ever had a full english youd be greatly dissappointed. Also the coffee is not good Also, there is a 100eur surcharge for checkin after midnight, this is really unheard of in any hotel and just not cool at all

I really love the location and the nice breakfast. Rooms have a yesteryear feel. The best sites in Florence are within walking distance, yet this place has a neighborhood feel. The garden and outdoor seating are pretty also. I just wish I had more vacation to sit and relax there! Staff were very accommodating. I would certainly recommend this hotel to my friends who like an antique style place.

Ventilation in the bathroom probably needs improvement, perhaps a good fan.

We had an issue with getting locked out, but they said they were going to make it right by removing the one night, the taxes & the car parking fee’s. I wait for this to be processed as they said they have to get paid by booking.com first. I’m sure they will follow through. The staff could not be more accommodating at the front desk to correct the nightmare. I would definitely go back.

Staff & the kitchen staff. I think the food was 6 our of 10, they could have better fruit like cantaloupe & some different pastries, and the eggs got cold too fast. Otherwise it was palatable .

it is a wonderful and beautiful hotel. no elevator. staff very friendly

needs an elevator

The staff were wonderful, couldn't do enough to help. Lovely rooms, warm and cosy (I went in January), Less than 15 mins walk from il duomo, bars and restaurants near by but the hotel is far enough away from the centre of town to be niece and chilled. Great value for money. Again, I went in January maybe it's more expensive in the summer, but that would be fine. 100% recommended.

Nothing.