My colleague and I stayed 4 nights in Rouen for business. The proximity to the office was the reason for choosing this hotel and it proved to be the best choice for us. The city centre was a short 10 minutes trip away and, although we didn't have to much leisure time, we managed to visit the cathedral, the Jean D'Arc monument and the oldest restaurant in France, La Couronne. The breakfast at the hotel was above average (although the scrambled eggs were not that good) with a satisfactory variation of products and good coffee. The lobby bar has a nice and cosy appearance, also.

The scrambled eggs

The hotel is well located for visiting the city centre and its attractions. We found it easily enough having driven down from Calais. The staff were friendly, welcoming, and knowledgeable about what was going on. The room was large and clean with a very comfortable bed. The shower was powerful, and the water temperature was constant. Secure parking was available on a first come, first served basis with the access a little tricky but manageable. There is parking down the road adjacent to the hotel, but it does become congested. Breakfast was plentiful with a wide selection on offer. We discovered that public transport is free on Saturdays, so we were able to go further afield by bus hopping, which was a welcome relief after exploring the city on foot for two days.

The first night the air conditioning was not operational but when we woke up the next day it was working and the control was set to 20 degrees which we found to be too cold but we could not change the setting but as we were not in the room much if was not a big issue. Our room overlooked the flyover, and the traffic noise was just audible despite the good soundproofing, especially on the night PSG won the Champions' League final when no soundproofing would have worked. 🤭😃

The location was central and right on the left bank. So, even though it was only an overnight stopover, we could easily walk to great restaurants and bars. As the hotel was very recently refurbished it was stylish, clean and accessible. The room was of a reasonable size, kitted out properly and well presented. The breakfast was generous with good viennoiserie and choices to suit most European tastes. The staff were charming, helpful and professional. On site parking was a genuine bonus, though we did think it was included in the price. The charge was, in reality, quite reasonable.

The absence of a bar and restaurant was a small inconvenience but the low number of visitors made the decision not to open totally logical. I’m sure in the high season this would not be a problem.

I am still here and leaving tomorrow but I stayed an extra two days because I loved the hotel and Rouen so much. The staff here is amazing, the parking is underground and secure (paid), and the breakfast is amazing with top-of-the-line coffee machines offering multiple selections. But the location right on the Seine is perfect. Most of the museums and sights are walking distance and I did two days of wandering side streets, visiting museums and attractions, and basically planning my return. The room is upgraded, and the beds are the best I've had so far in Europe. Bathroom is large and everything sparkles. I loved this hotel and couldn't be happier.

The staff were amazing. So kind and so helpful. Nothing was too much trouble. The staff member who checked us in could see that we were shattered and changed our room so that we would be less likely to be disturbed. The lady who served us dinner was delightful. Chatty and efficient. Breakfast was Continental style with a good choice and plenty of it. Delicious! We like good unobtrusive service and this hotel was the epitome of that.

We stayed on a Thursday night and returned on the Sunday. Both stays were great. The hotel is comfortable. The staff are really kind and helpful. I cannot fault the service. We ate in both nights and the food we had was delicious. Gorgeous cheese! The breakfast offering was lovely. A Continental style with plenty of choice. I cannot emphasise how good the staff were on both nights/mornings. I wouldn't hesitate to stay there again.

The bed was very big and comfortable, warm rooms, and the staff was friendly, welcoming, spoke English and gave us lots of information. They also allowed us to check-in before 15.00 hrs (since our rooms were ready). The breakfast was good and diverse and the restaurant also had an à la carte menu (good pizza and pasta and very good draft beer). The staff of the restaurant was very nice and served us before the opening hours.

Nothing to mention

We got parking place for our motorbike inside the hotel parking even though it was full. Good breakfast. Nice interior. Very friendly staff. Close to the historical city center. We were very satisfied with our stay. We also had lunch in hotel restaurant, which was good

Nothing to mention

The man at the reception desk at arrival.

The hotel garage has not enough places for so many guests. We found the first garage with free places in the distance of one kilometer. It was problem because of our lagguage. The woman at the reception desk was unpatient to move our car from the hotel street, but the guest that waiting for us to move the car stayed there for many hours and it was no problem.

The hotel itself is beautiful and really well finished. Staff are really helpful and go out of their way. Parking is excellent, really safe and secure Hotel location is fantastic, just a short walk to old town , beautiful sights and good choice of restaurants (highly recommend Paul’s Brasserie close to cathedral.

Breakfast is so close to being excellent but there wee a few issues, perhaps as the hotel was quiet food is sitting too long.