Booked 2x superior rooms for one night. Check in staff were great - fast, efficient and great English. Rooms were fine - had a view from one. Beds were firm but fine. Breakfast was excellent - great choice, freshness and well stocked and staff were helpful and friendly. Location is fantastic, right in the heart of Alicante across from the beach. Quiet at night when we were there. 12pm check out a huge bonus.

Fresh milk and a coffee/pod machine would be nice. Bathrooms were smalll with shower over bath, Funny/unclean smell persisted in the reception area. Pricey. If we were staying more than one night or during the summer we'd probably have chosen the sister hotel nearby that has pools etc. We were made to feel extremely unwelcome in the roof top bar - they weren't particularly busy, but the woman working there was dismissive and rude to the point of being hostile. We left and went elsewhere.

The hotel receptionists were super and we received a warm welcome and were shown how to use the lift,not as easy as I thought. The premium room on 22nd floor has excellent views over the habour and the castle, a lovely sunrise. There was a balcony but it was too chilly to sit out on. The room was very spacious, huge bed, sofa and a TV which could swivel to watch in bed or on the sofa.Bathroom excellent size and towels only changed when you wanted them to, not all hotels follow their own policy on this. Breakfast was varied with cooked and fresh options. The hotel bar was small but had great views and again the staff were friendly and efficient. We ate in the Convistas restaurant for Christmas Day lunch, brilliant food, excellent serving staff. The location is fantastic, close to the old barrion , 5mins from the beach and very close to restaurants , bars and shops. Check out was smooth and reception organised a taxi

The breakfast area was small for the number of guests which meant that at peak times you had to queue to be shown to a table. The staff worked really hard to keep up with clearing the tables but there needed to be more of them. Although there was a good choice of breakfast options, many of the cooked items were only luke warm at best

Great location near to the port, town and beach. The view from our balcony was amazing, albeit we were on the 19th floor. Room was of a good size and breakfast was plentiful, with a good selection. I would definitely use again.

There is not a lot to dislike. This is a typical city hotel you would expect to go to around the world. It has 26 floors and the only negative could be during busy periods the two lifts are not sufficient to service the guests. On Sunday morning, a busy time, we had to walk down the 17 flights for breakfast. Not something that would put us off, but could be challenging for some.

Great location overlooking the marina. Spacious rooms with all the amenities needed. Very friendly and helpful staff. Plenty of choice during breakfast.

Bed was too hard. Construction nearby the property. Only 2 lifts which took very long time.

Very good location. Plenty of places to eat nearby. Only a 5min walk to airport bus stop, 15 to bus station and 10 to the tram. Great selection at breakfast. Good size bath towel. As I like to read in bed I was very pleased with the standard of bed side lights. Safe and fridge in room always appreciated.

Could hear noise,chat from next room. Quite noisy outside which goes with the location altho only intrusive when window open ( I prefer to sleep with an open window) Despite hanging towels up they were changed more than necessary. I wish hotels would give guests the option as to how often they wish towels/bedding changed.

The location is spectacular! 5 mins from the beach. Completely central. Could walk everywhere. The bus C6 dropped us to within 5 mins walking distance of the hotel. The reception staff were amazing! Really warm, welcoming, friendly and helpful. Completely set the tone for our vacation. The room (with view) had one of the best views of the ocean I've ever had when I've booked a room with a sea view. The room was well designed. Would happily stay here again :)

It was impossible to get a booking for dinner in the rooftop restaurant- it was the weekend so you need to book a day or two in advance.

View from the room was amazing. And the pillows were large. I liked that toothbrush and toothpaste was provided complimentary among other knicknacks. The breakfast had a lot of options, possible to go vegeterian. The dinner menu for dinner included in the stay changed every evening - between 3 choices for first, second course and desert is enough variety and allows for vegeterian option too.

The bed was quite hard. The ventilation or something in the bathroom/behind the wall made a lot of rumbling noise but it was something that could be tuned out.

I asked for a sea view. I was given a spacious corner room with a surrounding balcony. The marina (my favorite spot in Alicante) and a 180-degree vista of the sea and coastline were to the front of the Hotel and a full view of the Castle and city was the side view of the room. Day or night the view was spectacular. The view and the location of the hotel could not have been better. The staff were friendly and helpful. The breakfast was superb. The sky bar and restaurant were excellent.

It would have been convenient to have a third lift. It got a bit busy at times, especially at breakfast but it was no great problem.

Loved the location and views (higher room above 15 probably for marina view ) Breakfast was good even had diabetic marmalade and sugar free cookies , great views from bar and restaurant on 26th floor , room was ok

Our room was a little cramped particularly bathroom but our friends wasn’t , the lifts sometimes quite a wait only 2 and 26 floors they were fast when you were in them though Disappointed to find the bar and restaurant totally closed for a whole day due to a function wanted to go and eat their

The room was big and well equipped, with a nice comfy bed, we had a wrap around balcony on the 18th floor with an amazing view, there was a fridge and room safe , the bathroom was a little dated but everything worked perfectly, nice soap and shower gel was supplied which was a lovely touch, the room was very clean.The views are amazing. There are ongoing paving works going on very close to the hotel and initially I thought that this was going to be an issue, especially as we are not used to City noise and construction noise all at the same time, but to be honest we were up and out by 9.30 and popped back in now and then throughout the day and we had no problems, we slept well. The staff at the hotel were absolutely brilliant, the service was exceptional. We used the bar and restaurant most days, the food was really good with lots of choices. The restaurant has probably the best view in Alicante. The location is good and close to everything,

Well we liked everything, but some might find the roadworks an issue but this won't go on forever, if you bring decent ear plugs this will help. The hotel lifts aren't the biggest.