Location was fantastic - very close to the centre and everything was in walking distance. 2 minute walk from the bus stop if you want to go to the beach or Bioparc or Oceanografic etc. Only a 20 minute walk from the main train station and easy to find. Brilliant bars and restaurants nearby, all of which were reasonably priced. Room was bright and clean and had a fridge/hairdryer/safe deposit box/TV and good air-conditioning and Wifi. Bed was super comfortable. All staff seemed friendly and attentive.

Shower pressure was poor and difficult to control the temperature. Breakfast was expensive to add on (we just went to the local bakeries instead). Maybe a little pricey but this was likely due to the good location.

Staff was particularly good and immensely helpful. Extremely kind. Especially Gabriel from breakfast was exceedingly kind. Also the staff at the reception was always willing to help with everything.

Breakfast could have been better. We had two premium rooms but there was an obvious difference between the two. The hotel's ground floor is under construction which makes it a bit more difficult to enjoy. Also, due to the works, in one of the rooms there was a constant smell coming from the bathroom throughout our stay.

The hotel was lovely and in an excellent location! The rooms were nice and the decor was modern. The whole feel of the hotel was great! Would definitely recommend this hotel!

The room wasn’t ready when we checked in at 3pm so we had to wait, yet still we had to pay full price even though it stated check in is at 3pm. When I queried this, the lady was very rude. For a triple room, we never got enough toilet roll and clean towels. We often had to request for more.

Very nice location in the center. Excellent breakfast with lots to choose from. We had a corner room with many windows and light-blocking curtains. For some reason, the staff kept closing them. Room was smallish but in good condition and had everything we needed (we brought our own kettle). Wifi worked.

No waste bin in the room, only in the bathroom, no kettle. We knew about the latter, but still a disappointment. The ventilation was not very good. We discovered the temperature panel on the wall on the second day (not turned on when we arrived), so it got a little better, but still needed to open the windows in the morning for fresh air. There are only two small elevators, so be prepared to take the stairs to avoid long waits. Not all staff spoke good English (it's Spain), and the names got very distorted on the invoice. Otherwise staff was helpful, all misunderstandings were solved swiftly and they got us a taxi early in the morning.

The location of the hotel in the old town of Valencia is excellent. There are many restaurants nearby, the metro and railway station are ~500m away. The main attractions of the old town (Mercat Central, Catedral, Plaça de la Reina and many others) are all within a short walking distance. The hotel rooms are clean and modernly furnished, the hotel staff is helpful and friendly. The hotel's free Wifi was fast and worked without interruptions. The buffet breakfast has a very wide and tasty selection.

I liked everything.

The location is perfect, just a few steps away from Plaza del Ayuntamiento, and very close to a ton of shops, restaurants, cafés, museums and other places of interest, as well as buses and metro for transportation. Although the hotel floor and reception area were in heavy relifting during my stay, I didn't experience any discomfort because of the work. The breakfast was as copious as it was good, and a special mention to the kindness and efficiency of the staff who helped me manage the theft of my wallet (beware of pickpockets at the grand market nearby!). The corner room was quiet, spacious and well-equipped. The bed was incredibly comfortable, and I had no problem sleeping like a baby.

It's really to complain about something: the wifi speed in the hotel was really not that great.

Excellent location, near the main square and all the places of interest that we wanted to visit. The reception staff was very helpful, especially Luca. The room was relatively spacious for a triple. Very good mattresses, linens and towels. Easy to use safe.

There was very little room to sit comfortably at the desk when I had to work. The two main aspects that could be improved have to do with the cleaning staff and the room temperature. While the maids were really helpful, we noticed that they did not appear to hover or at least sweep the bedroom floor. As for the room, the only way to cool this centrally heated room down was by opening both the outer and the inner set of windows, which is not an a viable solution in a central location near bars and restaurants (the noise levels and the smell of food were a bother ONLY when we had the windows open). Aside from these issues, we had a great time and will probably return to this hotel if visiting Valencia again.

The location was excellent for exploring the city to see all the main parts and links to the metro. The staff were very helpful with all questions and very friendly. The breakfast had a range of options with wonderful freshly squeezed Valencia oranges.

The room I stayed in was small and the bathroom facilities were simple. For a 4 star hotel ,at the price per night, I would expect tea and coffee making facilities in the room as a basic. It was clean but quality of linen and towels could be better.

I have never stayed at a hotel with cleaner rooms than Catalonia Excelsior. We had a spacious corner room with soft and fluffy beds. The shower was amazing. Air conditioning in the room was simple to understand and worked really well. Staff were welcoming and friendly. It has 2 elevators which are extremely handy when carrying luggage. Breakfast was multi-national. There were multiple types of milk, hot breakfast foods, a variety of juices, a cold counter with cold meats and fruits, a customisable granola section and a multi-lingual coffee machine. It was well worth the price and we didn't have to worry about our morning meal. We had dinner in the in-hotel restaurant one night. It was spectacular with an incredible menu.

We had to pay upon arrival, which makes sense due to exchange rates I guess, but we would have preferred to pay before arrival for peace of mind.

The location is great, right in the city centre, walking distance to the central market, main shopping area, ceramic museum, etc. Breakfast is perfect and the staff is very friendly. The rooms are spacious and modern. The bed is big and comfy. There is coffee machine in the room and water supplies. The shower is great.

I did the booking via Booking.com and have in my profile set as preferred room 'non-smoking'. We arrived at 1am and the hotel gave us a room in the 5th floor that is for smoking rooms. We did not realise and felt immediately that it was a bad odour from the toilet, however we went to sleep as it was late and were tired from the trip. The odour was not only from the toilet but also from smoking. The next day we asked for a non-smoking room and the staff was able to provide another room in the second floor which was perfect; no bad odours. They were really helpful. My lesson learned is that I will write from now on, in every booking, that I don’t want smoking rooms to make sure I don’t have this issue again.