Yes, elevator is a must if you stayed in 5th floor. Place is very near to metro, a 2-3mins walk and 15mins walk to Lake Geneva. Reception & breakfast ladies we're so accomodating, thank you!

For a 5 people with 3 beds, there is only 2 plug-ins and it's just beside in 1 bed. I hope you can install also beside all 2 beds.

The hotel is well located, the room is spacious and was clean (5p room), the staff is helpful and accomodating. We were given a city card and a map, and could go around with trams, busses and little boats. A very basic breakfast was included (bread, butter and nice croissants).

The 5p room is a bit too hot, works for me but didn't work for my partner, but it has ceiling fan and also a couple of portable ones. The room is outdated, in need of some basic renovation and small deco care.

This is a 3 star hotel and is such it is basic. The rooms are small but …. very clean , the beds are very comfortable and it’s nice and cosy warm. Previous reviews have said it smelled of smoke but that is certainly not the case now. The staff are very helpful and the little restaurant on the side did an amazing steak with a mushroom sauce. The breakfast is limited but plenty , yogurt, boiled eggs , cheese , ham , cereal , bread and croissants. The location is also very good . In a city where the prices are so high for accommodation, I would throughly recommend this hotel as a budget alternative.

Nothing

The room was warm and comfortable, and complimentary breakfast was very convenient. The staff were friendly and helpful. The location gave us a great base to explore the city around us, with plenty of attractions and stores within easy walking distance.

Family room was perfect for our family of 5, rare to find a room for all of us together. Beds were very comfy. Pepper steak dinner in the restaurant was delicious. Female employee who checked us in and served us dinner was lovely and very helpful and patient with us. As were the two male employees in the restaurant that night.

We enjoyed the helpful staff, who couldn't do enough to help. The room for 3 of us was large and bright and very clean. It had everything we needed for the 3 days we were in Geneva & it is in a great location.

Breakfast was very basic. Everything else was as expected.

Very good location, staff very friendly and knowledgeable and breakfast excellent.

Nothing, it was a lovely little hotel and reasonable for Geneva

Nice hotel and breakfast with big spacious room. We were really pleased to have a microwave and fridge in the room too. It was a little hot at night as it was on the top floor but otherwise we really enjoyed our stay.

The location was great and the staff was very positive and helpful. The breakfast was quite simple and included croissant, pain chocolat, cereal, boiled eggs and juice. Coffee can be requested from the bar.

Would be nice to have a few more breakfast options like a salad or pancakes. :D The room was a bit warm and the room cooler wasn't working properly. We didn't ask the admin to change it though, so that's on us.

Location and staff. Staff are really friendly . Location is very close to trams .

The wall with the wooden slates across the rooms can be dangerous as we bumped into them.