Justine’s friendly greeting as we arrived spoiled us for other places we stayed. Joffrey called me before our arrival to make sure our every wish was satisfied. They stocked the fridge. They provided comfy cots for our additional two people. They had oodles of fresh fruit to eat. Sodas, bottled water, snacks were free. Cross-ventilation was possible once everyone was out of bed. Location in the old town meant each of us could come& go easily for walks, sightseeing, breakfasts at open air cafés, or a swim in Lake Geneva.

Tall, deep bath with no grab bars.

Prior to arrival the host initiated a WhatsApp group giving me a good welcoming and a very personal communication channel prior to arrival. This was particularly helpful as there were always little questions i had such as where to park the car, exact arrival time,, etc etc. a staff was at the door for us exactly when we arrived. didn’t' waste his time, didn't waste ours. Prior to walking us to our room, we were given a tour of the hotel and the library area which was an eye opener seeing how special this place is. We were not expecting there to be such a nice "living area" where we can enjoy within the hotel. The room I was given was stunning, 2 bedroom apartment with living area, full kitchen, and 2 bathrooms. It was really a home away from home. The hotel (room and common area) was spotlessly clean; the atmosphere was relaxing and luxurious; and the location is unbeatable! I will defnitely be coming back next time when i'm back to Geneva.

What an absolutely fantastic place ! Such a completely and totally funky apartment, in an absolutely perfect location. Incredibly helpful staff. So thoroughly outfitted property, it was a pleasure staying there. So well located next to the "old Town". Don't stay anywhere else in Geneva !! (PS - Miele coffee machine, filled with fresh beans, was a bonus).

There was nothing to disklike !!

Joffrey met us and even stayed a little late to give us a tour of the facility. He was very helpful and knowledgeable. The location of the property is amazing. It was in the old town. Very safe and close to everything

While there is no parking for the hotel. Joffrey helped us and suggested parking the car in a public area that is literally 2 min walk from the hotel and is very safe

The staff was phenomeal. Josephine and Anaelle... absolutely fantastic. Creating a shared whatsapp group was such a great way to manage the entire expierence.

Loved. It. All.

Everything! It was really nice place, perfect apartments, highly recommended family with kids, nice furniture, sofas and beds. It has a lot of space and a cozy street.

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The apartment was located at the heart of Old Town Geneva, which is a very cosy, charming part of the city and is only 7 min walk to the main commercial district, where all the shopping, main attractions are located which in our view makes the Hamlet the perfect residential address whenever we come to Geneva. The apartment itself is very clean, organised, with modern and new interiors and is fully packed with all the amenities you would need for a short or longer stay such as fridge,TV,oven, washing machine and dryer, smart TV and cable, great interenet connection and heaters everywhere you go including the bathrooms, which by the way were ultra modern with fantastic water control. We didn't get a chance to meet our host (Anaelle), during checkin as we arrived during end of year holidays and the staff were on holiday so we did self checkin with clear instructions which was both convenient and smooth. However, we came across (Anaelle) as we were checking out and she was the nicest and warmest she can be which further contributed to confirming our choice for this place ... thanks alot for the hospitality and professionalism.

Nothing we can think of except for the fact that the street where the Hamlet is located is positioned on a steep hill which makes for a bit of an exercise everytime you go up or down especially if you are tired and carrying shopping bags, but in our view this only downside was completely over shadowed by the brilliant place and the fantastic location and we are confident than the Hamlet will be our address whenever we are in town in the future.

The property is absolutely gorgeous, beautifully designed, comfortable, immaculately clean and has everything thoughtfully made available for comfort.

There was nothing that I didn’t love about the property.

super exclusive service apartment. very convenient &comfortable, nice decor and comfy bed.

no air condition but the weather is cold though so open window at night is ok

Beautiful ….. great location, furniture, cleanliness & the great great staff

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