The view from superior lake view room was exactly the same it was on the pics in booking. Of course better in real. Good quality of food in the restaurant. Quiet area around the hotel. Indoor parking for 18 euro night. Cool location : 20 min by foot to get to the city center or bus number 2 with the stop right next to the hotel

Great hotel close to Lugano city center, including a reasonably priced garage (18.- CHF per day). The room was cozy, with a small balcony having a nice lake view. Dinner was incredible and the waiters were very helpful and nice. I highly recommend having dinner and drinks at the hotel, it's really worth it! Breakfast was good, with a wide variety of products and fresh fruit. I will definitely come back if in Lugano area.

The hotel looks a bit old, so it'd benefit from some restoration works. Otherwise, all good!

Located in the Paridiso area of Luganda, a very pleasant 25 minute stroll from the main town centre. Facilities in the room were great and included a small fridge with bottled water supplied. Also a valuables safe. Our room was close to the train line but we were not disturbed by the electric trains. Great breakfast which could be taken inside or on the pool terrace.

A small table on the balcony would help. Parking available in underground garage but a little pricey at €18 per night and you have to check in early to secure a space. No idea where you’d park if you couldn’t get a space!

The breakfast buffet was wonderful, there were plenty of healthy breads, fruits, coffee, cheeses. My room with a balcony and view of the lake was exceptional. The location in Paradiso was perfect for me, a little more quiet than downtown Lugano and near enough to walk to everything in Lugano. I would stay at the Delfino again in a heartbeat. All of the staff, including front desk and dining room staff, were always friendly and helpful.

I spent just one night at the Delfino, during a business trip to Lugano. A 5 minute bus ride away from Lugano train station, I was received extremely cordially at the front desk. The room with a view on Lake Lugano was very clean, functional, everything work and the sockets for my various chargers were also easily accessible (still an issue in many hotels). Very good mattress! Check-out again was very cordial and efficient. I'll be back.

The trip was excellent. I was only there for one day but I have to say that the value for money is just perfect. The location is close to the waterfront and within walking distance to the train station. There are great restaurants nearby. Loved the minimalistic but cozy room. Nothing extra. The view from the balcony is super!

The staff at breakfast could have been a little more friendly.

Friendly staff and the breakfast buffet is good. The location is pretty good, just a bit of a walk from the old town. Twenty minute walk to the train station, but bus stops are also right there.

Just being picky: the room was way too hot and it was hard to find the heat control. The chairs in our room were quite uncomfortable to sit on, but we didn't go to Lugano to sit on chairs in our hotel room.

Location just a short bus trip to the train station, the funicular. Funicular took you to city center or you could have walked it. Someone told me 20 minutes. It was also possible to take a short walk down to the boat dock to take boats to many communities along Lake Lugano. Very good hot breakfast, good variety. Close to the bus stop. Our room had a lovely partial view of the lake.

Nothing

Location was very good, close to the bus station and train stop. Bedrooms were comfortable, clean and had a balcony with a very nice view. Staff were always available and very nice.

The wifi code provided with the room details didn't work, luckily the general code provided at reception worked fine. Breakfast starts at 7 but stuff like scrambled eggs were only available almost at 8.

Excellent location, right on the bus stop. Facilities were good, will come back to enjoy the pool in summer. Views from our room were wonderful

Although the staff were friendly - I asked staff for advice on boat trips and felt they could have been a little more knowledgeable about the area.