I picked this hotel out of other options because of the location, services I knew I would use, and because the staff knows English. I used the airport shuttle to go to Taoyuan Airport, used the luggage storage room, and arranging all of those services just through talking to the staff was extremely easy and convenient. I was shocked to see how smoothly it all went. This hotel is within walking distance from Taipei Main Station, which is why I considered it, but it is within even closer walking distance from NTU Hospital station, which made my solo travels even more convenient than I expected. This hotel is located next to restaurants and chains, and really close to the bank where I converted my foreign currency to Taiwan currency. I ate breakfast in the hotel every morning, and it is safe to stay in, with security at the ground level, and more. I was extremely pleased with my stay.

The one thing that could be improved is at the provided hotel breakfast. I think each dish should be labeled, noting if something contains meat, and what kind of meat, and which items are vegetarian (with additional labels of containing eggs or milk) for those who are vegetarian. Some of the meat dishes are labeled, but others that contain meat (at least, I think) are not labeled at all. Other hotels in Taiwan have a vegetarian section, where everything in that section is vegetarian, but there is no clear division on that at this hotel. I would highly encourage for this change to be integrated. I know it would be more complicated, since some of the main breakfast dishes vary, but I think it would be a kind gesture for those who do not eat meat.

Good location, walkable to two different metro lines and to the main station. Laundry available for 30 TWD and dryer for 50 TWD. Helpful staff. Good wifi. Free snacks and noodles in the lobby.

Small room, just enough to open my luggage on the floor. Elevators was slow. Only cleaning every 3 days so you have to throw your own garbage by the elevators if you have a lot. No soap but you can use the shampoo. The cord to the electric kettle was very short so had to put the kettle on something was it could stand while plugged in.

Nice location, good view from the 11th floor. Large bathroom, ok breakfast with limited western options

The room was smelly, probably because of a gutter fallen dry. No way to get the smell out since the windows can't be opened. Although it was only 18 degrees outside maximum, the AC in the breakfast room was blasting away. Guests were requested to clean their tables while the staff was busy checking their phones. The coffee machine was out of order during our five-day stay, and it was obviously do since quite some time already. When asked for a solution, we were told to find a 7 eleven. All that would be acceptable in a youth hostel. Not so in a supposedly three-star hotel. Which was not cheap, either.

This is an aesthetic hotel. They have free flow snacks that you can take from level B1. It is so close with Ximen MRT, Taipei Main Station, Ntu Hospital Mrt and one more I couldnt remember. So easy to come here from airport just have to walk about 20 minutes. The pathway is so convenient for people with luggages and stroller. The room is so comfortable and the bathroom is big. I just love this hotel plus point it has playground and laundry area too. Dont worry about food, nearby there are 2 halal restaurants if you are muslim, and if you are not just choose any restaurant nearby.

Nothing.

A fantastic quirky hotel right in downtown Taipei. It is situated close to the main station and MRT access on several lines. It is also a ten minute walk to the Ximending pedestrian shopping area and close to the peace park. Breakfast was exceptional with plenty of delicious Taiwanese food to try. The hotel also provides free noodles and snacks, which was a lifesaver on busy days. The room was clean and comfortable.

The rooms are small and have no windows, but this is the standard in downtown Taipei, where larger rooms and rooms with windows are very expensive.

Amazing location and even better service. The staff were absolutely wonderful, so polite, friendly, and genuinely accommodating. Was really touched when they surprised me with a gift upon convo in bc they noticed it was my birthday during my stay. Such a thoughtful gesture. The daily complimentary snacks and noodle cups were a great bonus, and the breakfast spread exceeded expectations with plenty of variety.

The pillow wasn’t very comfortable, and while the cleanliness was generally okay, there’s definitely room for improvement.

Lovely and very helpful staff. We enjoyed the cosy atmosphere and the location, very close to the main station and Ximending district.

Although I knew I had booked a no window bedroom and it was a very comfortable room i would not book a room with no windows again. It was a very sunny time in Taipei and it would've been worth enjoying the skyline. It is unfortunate that rooms with windows are so expensive in comparison. It was also a bit disappointing that the king size bed was actually twi mattresses next to each other and not one mattress.

I truly appreciate the front desk officer for letting me check in early without any additional charges! The room was nice, clean, and spacious. There's a desk where you can have your meals and a TV (although I didn't use the TV). The bed was massive and comfortable. They provide snacks, cup noodles, and drinks for free and there's a small playground for children and entertainment area as well. I truly had a great time! Will definitely stay again next time~

Even though I switched the AC off or lower it down, the room was still freezing cold. A proper clothing racks would be a good addition.

24x7 availability of snacks and coffee. They also keep vegetarian instant noodles, which is nice. we dint opt for breakfast so cant say about it. water bottles is provided as needed and room amenities are fine and replenished when asked. there is a small window and that keeps the day and night known:) Though they said once in two days cleaning, my room was cleaned after two days. Towels and toiletries are replaced as asked. Best part is the staff at front desk are very nice and warm towards guests. cleaning staff also behaved courteous. overall we felt good about our stay.

carpet is stained though it is appeared clean. there is no bidet in toilet. The price felt high.

Everything was nice - staff were friendly, reception is 24h, the theme was so cute (magical wonderland -- everywhere you can find tiny surprises of decorations fitting the theme, like room card shaped like magic key to a portal; shampoo bottles labelled like potions). Breakfast was quite good, serving staff were very helpful. Room is cleaner than I expected, new and fresh. I liked the stay very much.

Room walls a bit thin, can hear doors closing, noises from corridor. Pillow too flat