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Everything was brilliant

Good service

Excellent location, very near to the beach. View from the 19th floor and 20th floor rooms were breathtaking!

It is a 5 Star hotel, unfortunately the bathroom amenities are not at all goes with the image of the hotel! Very basic like a starless simple hotel! Room sleepers are exceptionally cheap!! Every time I took shower eventually it flooded the toilet area! It was due to the design fault, to make the design interesting architect compromised the functionality factor. There is a gap in the glass partition between bathing area and toilet, why?

Location: Awesome, you may travel to any point of Pattaya from here; one of the best shopping malls also there, Room: Room quality is excellent. Try to take a floor sea view room; you will get a sea view and pool view room. Breakfast: Awesome; food taste and variety is excellent. Staff behavior is also excellent.

Lifts are wet due to people coming from the pool to rooms directly; no one protects them from changing their wet dress; there should be a security control to check and balance this portion. There should be a separate KIDS Zone where kids can play adequately.

Food, staff, room, pool, all far exceeded my expectations

In the morning around 9:30 or 10 AM every day. I could hear house keeping staff in the hallway being extremely loud. Talking, laughing letting doors slam closed. It was so loud it sounded like they were in my room. This continued throughout the day, as they would yell to each other from one room to the next.

Excellent location overlooking the seafront and beach, room with the bath on the balcony is incredible and the ultimate place to privately relax. Breakfast is a game changer. Such a broad selection and variety, with wonderfully attentive staff who are very happy to help. Have stayed in many different hotels for both business and vacation in Pattaya, and this is easily the best one.

There was a music festival on at the same time that I stayed, so music playing until 2am, but that was more just bad luck and timing than anything else. The pool gets a little cold, based on where it's positioned in the hotel, but not the worst problem in 35 degree heat. Overall an excellent hotel with an excellent lounge, gym and restaurants.

The location could not be any better. It is conveniently located near all the oceanside restaurants and bars. Great attractions like the “Alcazar Cabaret show” were also within a short walking distance. Highly recommend the shopping mall below the hotel for shopping and fast food (also foreign exchange). The buffet breakfast is very good but could do with some day to day variation. Showers and swimming pool very nice. The concierge (both Ex and David were amazingly attentive and made a real effort to remember my name and good conversation with me and my family) which really elevated the experience of the hotel. The service of the rest of the staff at breakfast and during check-in and checkout was just as good. Overall 10 out of 10.

The wifi connection process was overly complicated to register and use with a lengthy email address and other telephone and home country requirements. You can ask for a “Passcode” instead which made it easier for one of our 4 rooms which couldn’t connect using the normal WiFi procedure.

The Hilton Pattaya is truly outstanding in every way! Particularly noteworthy are the friendliness of the staff (Jet as a concierge is unbeatable—in my opinion, the face of Hilton), the amazing breakfast buffet, and the extremely comfortable rooms: I haven't slept as well at any hotel in Asia as I did at the Hilton! I thank all the staff for the wonderful stay, and I'm already looking forward to the next time 😊!

The Gym is a bit narrow … but still fun to work out with an amazing view on Pattaya 💪

The room was modern, spacious, and had an amazing view. The hot tub on the private deck was a real highlight. We also loved the Executive Lounge and had dinner at the rooftop Horizon restaurant on our last night — great food and atmosphere. Service throughout the hotel was exceptional, from the front desk to the restaurant staff.

Our visit happened during the end of the pollution season, so the view was a bit hazy during the day. Not the hotel's fault, but something to be aware of if you're booking in March.

Hotel location is good, right above Central department store, is easily accessible to food and massage places. Overall hotel service is good. Horizon is good for drinks and fine dining. Private room for dinner with a minimum charge of 5,000 with an excellent view. Food is good. Breakfast is ok but would love to see more varieties of cheese and cold cuts like salami, sushi rolls are far too basic. Different smoothies everyday taste really good.

Gym is relatively small and aircon is not cold enough. We are a family of four with 2 kids aged 18 and we used it often. There aren’t enough equipments. Only one skywalk, two bikes and 3 treadmills and a small section of weights. Hotel bathroom sliding door is a bit too heavy.