The location was good, almost 10mins walk to the Mall of Emirates from where one can reach the Al Barsha metro station. Rooms are pretty big with balconies. Amazing choice for its value and price. Our floor supervisor Muhammad (forgot his last time) was a really nice

Some refurbishments are needed. Light bulbs were glitching in one of the rooms we stayed and there was no air extractor fan in one bathroom. It would be better if some of the kitchen basics, like salt & sugar, were added to the kitchen utensils.

City Stay Prime Hotel Apartments - Al Barsha offers spacious, well-equipped accommodations with standout amenities like a rooftop pool, gym, and proximity to Mall of the Emirates. The staff shine with their politeness and responsiveness—special mention to Remo and Asif for their accommodating service during check-in and throughout our stay. While the check-out process took longer than expected, the team handled delays apologetically and professionally, ensuring minimal inconvenience. Highlights: • Rooms: Clean, modern apartments with kitchenettes and balconies. • Location: A 3-minute walk to Mall of the Emirates and metro access. • Amenities: Rooftop pool, 24/7 front desk, and grocery delivery options. Despite the checkout hiccup, the staff’s genuine efforts and prime location make this a solid choice for both short stays and extended visits

We have been coming to this hotel for years, and it never disappoints! The location is excellent, making it convenient for everything we need. The staff are incredibly friendly and always provide great service. A special mention to Angelika and the rest of the team, who go above and beyond to ensure a wonderful stay. Their dedication and hospitality truly make a difference. Highly recommend this hotel to anyone looking for a warm and welcoming experience!

I highly recommend this hotel. their customer service is really good, I was completely impressed with their professionalism and customer service.”The ambience here is always inviting and comfortable.” Their staff is very friendly, house keeping was on time, best and very clean service. [ Namely - Kaunain and the other two guys] Thank you for giving the best house keeping and facilities needed as and when required. Pricing is fair and transparent - definitely value for money.”

Good location and the staff was really nice.

room was great, internet outstanding especially for online trading. air conditioning was extremely cold had to turn it off to prevent frost bite. Shopping was 8 min walk, if you wanted to go to the mall, but local shops and grocery stores were steps away. Taxi or bus if you wanted public transportation was 2 mins walk away. I mostly took a taxi for my own convenience.

lobby could have used more AC.

Location was good close to famous tourist place’s close to Mall ofEmirates

Need to repair the air condition at the gym… All the stuff was very helpful and kind!!! except the indian safeguard at the pool and he was responsible for the gym too, and always switched ofg the air condition.

The rooms were really clean, place is conveniently located near public transport, amazing staff, they were very responsive. It's a great place to stay if you have a family. I absolutely loved it.

The kitchen was not quite equipped if you intend to prepare your own meals. There were 2 soucepans and 1 frying pan. We requested for an additional pan and they gave us a frying pan.

Not the first time I booked these apartments, which wery best customer service from the reception team. Every time housekeeping is doing a very good job , room every time, clean, and bring all room amenities. Special thanks for a bell boy from the night shift ready to help with everything. Definitely will come again because of this peaple.

The best place for family with children. The swimming pool on the top of the building made us feel good and at home.

Not applicable. No complaint.