Nice hotel, very clean well located in proximity of everything, very nice and helpful personal. Sher azir, Hani, vinod at the restaurant everyone at the hotel even the security guy are amazing professional and courteous

The breakfast Not so much variety

Friendly staff Best location

Friendly staff

I stayed at the Grandeur Hotel for 14 days, and it was an excellent experience from start to finish. All the staff were extremely well-mannered and welcoming. From the moment you enter the hotel, you’re greeted with warm smiles that make you feel at home. I would especially like to thank Ms. Nileema and Mr. Wazir for their outstanding service. Their knowledge, professionalism, and constant willingness to help—always with a smile—truly stood out. They are both amazing individuals, and my best wishes are always with them. I’d also like to appreciate Mr. Prashu, the person who cleaned my room. He was very kind and exceptionally professional in his work. The hotel itself is very clean and well-maintained. I highly recommend the Grandeur Hotel, especially because of its dedicated and professional staff.

Nothing

I stayed at the Grandeur Hotel for 14 days, and it was an excellent experience from start to finish. All the staff were extremely well-mannered and welcoming. From the moment you enter the hotel, you’re greeted with warm smiles that make you feel at home. I would especially like to thank Ms. Nileema and Mr. Wazir for their outstanding service. Their knowledge, professionalism, and constant willingness to help always with a smile truly stood out. They are both amazing individuals, and my best wishes are always with them. I’d also like to appreciate Mr. Prashu, the person who cleaned my room. He was very kind and exceptionally professional in his work. The hotel itself is very clean and well-maintained. I highly recommend the Grandeur Hotel, especially because of its dedicated and professional staff.

Nothing

Fast check in Pleasant staff

Rooms are very cold this time, even the Ac was turned off, but still very cold in the room and u feel.the cold air still coming somewhere!

The friendliness and service orientation of the staff. Mohammad, at the reception when I arrived, helped me with anything I needed. He made that my arriving was very pleasant. All other colleagues are also always ready for help. The breakfast buffet was very good. And the staff there repeatedly checks whether everything is available and OK. On the roof there is not only a pool, but also a whirlpool. An overall very good value for money.

Unfortunately they had to close the pool terrace in the evening. The free drinking water in the room is provided in small, ordinary plastic bottles. This creates so much plastic waste! The bottles should be made of eco-friendly material. Nowadays, there are solutions to get rid of plastic consumption.

Overall it is a true value for Money. I was lucky that i got the best rate while booking. Based on the price on which i booked it was best with all services.

I wanted an early check-in like about 2 hours earlier however it was not possible, i had to wait 2 hours and even after that while booking i selected room with City view but i was not given a room with such view. The next day i got the room with City View.

I liked the facilities of this hotel and the way to talk to people.I am confused how to call the reception from your hotel room.And no one told me at the time of entry at the reception if hundreds of people like me enter your hotel.It would be even better if you could teach me how to call the reception from the room,

The facilities inside the hotel rooms are all good but it would be better if there is some food heating equipment.

Lovely large room & bed and everything was spotlessly clean. We had a fridge and kettle in our room, great as I LOVE tea. I was at a training course so didn’t get to spend much at the hotel but my partner very much enjoyed the pool and gym at the hotel. The breakfast/ reasturant area was well set up and there were many options~ fresh eggs, strong coffee, fruits and yoghurt- a great variety.

We liked everything

Did not order breakfast. My breakfast normally consists of a bowl of cereal, I toast and tea. I’m not willing to pay AED 40-50 for such a small breakfast. AED 20-25 would have been acceptable for a continental breakfast. The staff are exceptionally nice, especially Yassir, Wazir, Peter and Marya. The quality and taste of food in the sports bars has improved.

There were no polyester pillows in the rooms, despite requesting them in advance. It is always a problem in this hotel. The iron and board were of really cheap quality. The electronic room card deactivated three times during my one week stay, despite keeping it a safe distance from my mobile phone. Saturday night was a bit noisy, especially the restaurant. Please campaign to get rid of two unsightly massage parlours next to the hotel. It makes the area look seedy. Cannot recommend to many people because of this.