Location to Chester View from rooms of racecourse

We checked in a bit early to decorate the room for a 18th and the corridor floor carpets were filthy, I stayed about 3 years ago and the room looked a bit dated now from when I used to stay. I booked for my son and his girlfriend

Lovely stay again, few things that need addressing tho- The carpet between the bedroom and to the bathroom there is a cheap separation barrier on the floor that quite the trip hazard Also the bar closes promptly at 10.30pm as we returned for a couple of drinks at the end of the evening after a meal to be told that it was last orders and then we were reminded 20 mins later that they were closing and to finish up. Not an ideal scenario really to be rushed out the door So if you expecting a later bar then you’ll need to stay in town Bottle water (and it’s a very small one) is £2.50 in the room and they leave 1 towel out and you have to go find the spare one in the wardrobe

Decent hotel, took a while to find our room as the signs on the glass didn't match the wall signs. Room was a good size, nice view. Peaceful and quiet. I found the bed too soft and others in my group felt the same. This was worse for me given I was suffering with a bad back at the time. Facilities were good, iron, ironing board, toiletries, tea, coffee, kettle etc. And oreo biscuits 😋

£2.50 for a little bottle of water. Needless to say I didn't have any. On check in when asked if we would like breakfast I asked how much and was told £18. I was not advised this was each. Once charged I noticed but I cancelled without quibble. I was told by friends it was very nice but as I am not a big eater this seemed a little steep to me. Not enough parking however we managed to park directly over the road at the Crown Court for £5, had we been a bit later I think it was actually free

The room was spotless and provided everything I needed, especially the fantastic tea and coffee setup. I was happy to see the gym was also well-stocked with modern equipment. Arriving by car was hassle-free, thanks to the convenient hotel car park leading straight to reception, where I received a warm welcome. Overall, the hotel lived up to my expectations.

The weather! That wasn't too great when I stayed, but the staff were very helpful in directing me around Chester when asked for directions.

It was clean, friendly and secure and the location was only a few minutes walk from the center of Chester. Facilities in the hotel were good and the food, especially the breakfast, was excellent.

When we arrived back at the hotel after an evening out, we found our room heating wasn’t working. We contacted reception who explained they could control it remotely. It took about 20 minutes for any warmth to come through, which might not seem long but we had been out in -3 degrees and had hoped to warm up quickly when we arrived back. I’m not sure why the heating would be turned off remotely. The shower room was very modern and stylish, however the shower wasn’t fitted with a grab rail which I would have liked.

Fabulous location overlooking the famous racecourse. The room was significantly bigger than normal hotel rooms and yet it was only a standard twin. There was a second door so I suspect it can be booked as conjoined rooms. This would be a great option for a family. The breakfast was table service which is a welcome change from tired and wilted buffets. Unfortunately, the tapas style evening meal in the bar was disappointing as there were very few gluten free options, also it was not comfortable eating food on what was, in effect, a bar table

Beautiful room , cosy double which was far larger than expected, really friendly welcoming staff , lovely comfy bed and very nice bathroom which was not over close to the bed which is lovely for a little more privacy . Easy parking and close to the centre . Highly recommended .

Only one tiny thing, lots of snacks and pop in the room which is always nice but comes with a price , understandably , but disappointed water was also included in this extra at £2 a bottle . Would expect a couple of complimentary bottles of water or even a pre made jug/bottle for the room. Minor thing , overall the hotel is amazing and the staff are lovely.

We attended a graduation ball for my daughter at the Chester Racecourse, so the location was ideal. Also within short walk of centre.

(1) We found a luggage tag under the bed that was dated in May from a former guest ??? (2) When we checked in we asked if our room had a view of the racecourse. … the gentleman on reception changed our room (saying we were very lucky as there was only one room left with a view of racecourse) … this did not have a view of racecourse - we later found out that the room we were given originally had a view of racecourse … this we found very disappointing as it was a very special occasion for us.

Good location, lovely late lunch on arrival , bed comfortable, sleep well .

I think it was a shame that had to pay for parking at the hotel and especially as paying £149 for bb

The room was pleasant and in a good location, close enough to walk into the centre of town. Nice view from the room and very peaceful. The breakfast was lovely and the staff serving it were excellent.

Not all of the lights in the room worked and there was a stain on the wall, which we weren't sure what it was. It was not clear how to access the wifi. However, these things did not prevent us from enjoying our stay and I'm sure the staff would have accommodated us, had we asked for assistance.