We came as a family split across 2 rooms, double and twin room. The rooms were clean and presentable and mostly comfortable with everything needed and ample space/storage for belongings. Breakfast was lovely and the hotel was very accommodating with swaps and tweaks to suit what you wanted. Alex at reception and the bar area located by reception is a real credit to the hotel, helpful at making sure we had all needed down to replacing the battery in Grandma's alarm clock and taking note of our request for a ground floor room where possible for her. Shauna and Sasha in the breakfast room were lovely and so polite making sure we had all that was needed.

A firmer mattress but that could just be more a personal preference thing.

We had a really great time staying at the Royal Pier Hotel. The staff were incredibly accommodating and helpful throughout my stay, making everything feel very easy and welcoming. The room I stayed in had been recently refurbished with tasteful furniture and a large modern Smart TV that supported all the usual streaming apps — a nice touch! One of the real highlights was the sea view from my room — absolutely stunning and very calming. The whole hotel had a peaceful and quiet atmosphere, which made for a very relaxing break. The pool area was kept spotless and it was lovely to have the option to swim — definitely something not all hotels offer these days. Breakfast each morning was of really good quality, with friendly, attentive service that added a personal touch. While the hotel is on the older side, it has a lot of charm in that classic, old-world way. No, it’s not ultra-luxurious, but for the price paid, it offers fantastic value and a very enjoyable experience. Would definitely stay again!

Mattress could stand to be upgraded

The hotel was in an excellent location. Excellent value for money. The staff were all extremely friendly and helpful. I must single out Alex (as I got his name) nothing was too much trouble. The room was a single room tucked away at the back but it was clean, fresh decorated with a lovely seaside theme. The attention to detail was just lovely. The staff really wanted you to be completely happy. We were touring with bikes. They stored them for us without issue. They were so kind.

The only slight downside for me was that the scrambled egg on toast I had for breakfast was disappointing. That's enough said about that as I don't want to detract from my overall enjoyment of my experience at the Royal Pier Hotel.

Location & view perfect. Lovely listening to the waves crashing at night. Breakfast was good & good service. Friendly staff.

Communial door outside our room banged against wall everytime someone came through the door. & i see it has left a hole in the wall from doing so.. needs a door stop. No shower gel , shampoo or hand soap in bathroom could easily fix a refillable dispenser on wall one above sink one in shower. I like to wash my hands properly. So had to go to Sainsburys & buy items.. also nowhere to put your toiletries in the shower I find it hard to bend down especially in such a small cubicle.. no hairdryer in room & couldnt get hotel WiFi to work.

Excellent location, clean rooms, pleasant staff.

A little basic, but the value price reflected that

The family room was spacious and comfy with excellent views. The hotel staff were absolutely delightful - helpful, friendly and efficient. The pool was great, as was the jacuzzi. We enjoyed the breakfast each morning and a drink in the hotel bar at night. The location is fantastic, so convenient. Would definitely rebook!

There aren’t that many suggestions I could make. It would be great to have some shampoo in the showers rather than bringing your own , and maybe a little more choice at breakfast like fruit salad or yogurt but really these are minor things. Everything was very comfortable, clean and good value.

The location was great just a bit of a problem finding parking for the car Breakfast was good, starting with cereal or juice followed by a cooked breakfast where you could chose what you wanted. The service was quick and efficient with very pleasant waiting staff

Nothing, everything was good. Tea and coffee making facilities in the room. Tv on the wall. Hairdryer supplied. Light switch for the bedside lights also had 2 USB sockets

We stayed in a family room with balcony which was perfect for us. Beautiful view of the sea and pier. Comfortable beds, clean and staff are very polite and helpfull. Would definatly stay again / recommend.

My only issue was our hotel door shut fine but it did gap at the top left corner and was quite stiff to open both from in and outside. The balcony could do with a little tlc paint but otherwise very nice and clean.

Lovely sea views from our room. The kids loved the bunk beds, adding to the adventure. Very good breakfast Very good swimming pool.

It’s not within the hotel staff’s control but there is only day and overnight paid parking directly outside the hotel, but there is free on street parking in close proximity.

We loved that everything was so close! The room was cozy. The staff were really friendly and showed us everything we needed to know. Breakfast being included in the price made it so worth the money!

The size of the bathroom wasn’t the best, but we made do! The shower dial is a bit tough to turn on. That’s the only negatives though!