Lovely little hotel in the heart of Edinburgh, great location and very comfortable stay. The staff were exceptional though and made the whole stay for us even more special. I had mentioned that we were visiting Edinburgh for my birthday and after a day of exploring the city, we came back to our room and found a hand written card, a little bottle of whisky and balloons scattered across the bed. What a wonderful little surprise it was. Can’t thank the staff enough for a great little stay. Highly recommend staying here if you want to visit Edinburgh!

Beautiful hotel. Large room with extras like a Dyson Hairdryer, Christmas tree in our room, coffee pod machine, cabinets on each floor with extra tea etc. Comfortable beds, lovely towels, great range of books about Edinburgh available on each floor. Staff incredibly helpful and friendly. Hard to believe it is rated 2 star as it was much better than many 3or 4 star hotels. I would definitely recommend this. Location also really central. Only 10 min walk to Waverley Station. Much better than the big chain hotels.

Bathroom clearly been done in the last few years but the grout and the silicon around the bath could do with replacing. No lifts although not an issue for us.

Very clean, well maintained, tidy. Comfortable beds, great shower, lovely toiletries. Very convenient location with respect to Waverley train station and bus station, as well as a huge shopping centre just across the road. Friendly and helpful staff. I’ve read other reviews and can see some guests struggled with the temperature in the rooms. I imagine it is rarely as warm as it’s been recently in Edinburgh. Since the hotel being situated in an old townhouse, it is simply not possible to install air conditioning throughout. However, we did have a desk fan and a big floor fan in our room, which was enough to cool us down. At £140 per twin room I was very pleasantly surprised at the value for money. Would definitely highly recommend!

I don’t have a single negative thing to say about the place.

Friendly welcome. Great location. They reached out before with some questions which included arrival time. When I told them around 12:30, they said they would try and have the room ready early, which they did. They also had somewhere to store luggage. We also really liked room only, with a simple and sensibly priced simple breakfast option - cereal, toast, fruit. If you wanted more than that, they recommended various local places to go - what a great approach.

Very little and would happily stay again. It was 28C, not at all normal for Edinburgh, so the room was very hot. They had popped a small but efficient fan in, which was a godsend.

I only stayed for one night, but the location was great and the room was clean and as advertised. It's an older building so there are some modern things that they don't have like no elevator or AC but neither of these bothered me. A staff member helped me carry my bags to my room, which was nice. The view out of my room's window out over the city and the river forth was amazing and probably my favorite thing about the room.

I like it to be very dark when I sleep and I felt like I had a hard time making it dark enough with the shades provided, but that is a nitpicky thing specific to me.

Location great ..I had informed hotel that coming through to see show for my friends birthday and staff left balloons and a lovely postcard in room for her arriving... nice touch…staff lovely and helpful…we arrived earlier than expected and thought would leave luggage at hotel but young lady at desk gave us the room key and allowed us into room which was fab..didn’t use breakfast facilities.. would definitely stay again and wouldn’t hesitate to recommend to family and friends😊

A bit noisy with traffic but had ear plugs that staff had left in a little box so used them and it muffled the sound😊

Amazing hotel in a great location for a base while in Edinburgh. Staff were super friendly and helpful. Our trip was a birthday gift for my sister, and the staff went over and above with recommendations where to go, etc. They also decorated our room, which was such a nice touch. The hotel did offer bag storage before check-in, which is really helpful as you can go explore without carrying bags. The room, for us, was perfect 👌 with super comfortable beds. Best night sleep in a while. Good size bathroom with everything you need. No complaints. Would highly recommend and will stay again. Thank you for a pleasant, if short, stay 😀

This hotel was absolutely wonderful! I was expecting an average experience, but everything was perfect. The staff at reception were incredibly kind and helpful, they even assisted with storing my luggage before check-in, and gave great recommendations for restaurants and tours. The room was clean, comfortable, and the location couldn't have been better. The bus station is right in front, and there are both a bus and tram station just 3 minutes away for easy access to the airport. I highly recommend this place and will definitely return. Thank you!

Everything was great! The only suggestion I have for those not accustomed to cold weather is to request the additional heater, which they kindly provide. :)

Fabulous small hotel in a great location near the tram stop, bus station, shopping centre and Edinburgh Playhouse and a short walk to Princess Street. Booked the Superior Bedroom which was spacious and exceeded my expectations in all aspects. I even had my very own Christmas tree! Room was warm and quiet even while overlooking the main road. I had breakfast each of the mornings of my 2 night stay. Breakfast was excellent and reasonably priced in a lovely breakfast room. I stayed in the Castle room which was on the 2nd floor accessed by the stairs only as there is no lift in this beautiful historical building. This wasn't a problem for me but would need to be carefully considered if you have mobility issues. I arrived prior to the check in time and staff were happy to secure my bag and place it in my room when the room was ready. I also used the small bar for a late night drink and for coffee and a snacks. This was also a pleasant experience. Staff are very helpful and friendly and meet all my needs with enthusiasm and always had time for a chat. I would highly recommend this hotel for a short stay.

Nothing

It was our first time in Edinburgh, the staff were friendly and very helpful, she recommended places to go, what attractions were best and where to eat. The room was cosy, spotlessly clean, and the bed was SO comfy! There was plenty of tea and coffee in the room, with the extra treat of a caramel waffer. There was a very small problem with the bathroom tap, but it was very quickly dealt with and rectified. We didn't have breakfast there as we wanted to make the most of our time in the city, but each night we did have a drink at the bar, which had lots of drink options, hot and cold. We would definitely recommend staying here, and we will be staying here again if we go back.