The hotel was better than I expected for the money for a city hotel. In fact the hotel is beautiful, a stunning building, excellent lighting and decor with attention to detail. The noise in the street outside with the trams starting early did wake me a couple of times. But this is not the fault of the hotel. The hotels location is perfect for the station and bus station, the castle, shops and restaurants all are a short walk away. I would def stay there again. The breakfast was perfect as in the pictures of what we chose. The staff were all helpful and very kind.

The mattress could have been better, this was in a single room though as my friend also had her own single room. Couldn’t ask for a better room which was clean and excellent decor. One down side is no lift and steep stair case to the rooms.

My stay at The Place Hotel in Edinburgh was absolutely wonderful! From the moment I walked in, I was greeted by friendly and professional staff who made me feel right at home. The room was spacious, clean, and tastefully decorated with a modern yet cozy vibe. The bed was super comfortable, and I had a restful night's sleep after a day of exploring the city. The hotel's location is perfect—just a short walk to the city center and major attractions. Overall, I couldn’t have asked for a better place to stay while visiting Edinburgh. Highly recommended!

As we are in our 70's we had requested a lower floor. We were allocated Room 3817 on the first floor which was perfect for us. The room was very spacious, as was the bathroom which had a large, deep bath as well as a walk in shower. We also had view across the river. The staff are a great asset to this hotel, all were very pleasant, chatty and attentive. Nothing was too much trouble.

Because there are no lifts, I would only return here if I was guaranteed a first floor room. Due to slight mobility issues, I would be unable to climb to the second or third floors.

Friendly staff, nice location.

A lot of steps up to 3rd floor...

The front desk staff were very helpful. The hotel was very conveniently located in relation to the tram to the airport and to the portrait gallery of the National Museums of Scotland. Walking to the buzz of Princes Street took me about 20 minutes. Compared to other hotels in the more central part of the city and considering the busy festival period, this hotel offered value for money.

I had to climb up two flights of stairs to get to my single room. No aircondition against heat (and windows do not open so it was fairly hot inside the small room.

The location was excellent for the train, tram, bus and walking. The station was less than 10 minutes away but you could not hear it. The castle was about 20 minutes walk or less. The staff were friendly and helpful. We did a day trip (prebooked) to the highlands and could have walked to the departure point in about 20 minutes however, as it was an early start the hotel staff booked a taxi on our behalf which worked well.

The breakfast was nice. The top dish being the Scottish stack which was enjoyable but did not want it more than once.. Would have had breakfast more if there was a cooked breakfast (eggs, bacon, sausages, tomatoes, mushrooms etc) available.

Although on arrival there was an issue with the room, the staff were nothing but friendly and attentive, providing us with tea etc and a complimentary room upgrade when the issue was proving difficult. The room was clean, homely and comfortable with excellent views. The staff proceeded to be extremely kind and friendly with the young boy (blonde and tall, we didn't catch a name sorry!) even rushing to hold doors open for us and guiding us to our room etc. The location was directly across from the bus station and a stones throw away to almost everything we wanted to do on our visit.

The stairwell is a little echoey so we could hear people moving around in the morning but that has been my experience in most hotels so this was barely a complaint.

It is full of character from the moment you walk through the front door, and our room was the most spacious room that we’ve ever stayed in, and we’ve stayed at lots of different hotels in the cities, and all around Scotland. We were also given an upgrade, which included the en-suite having a large bath, and the bathroom was absolutely immaculate! The whole room was immaculate, and very spacious with a large wardrobe, with a good amount of wooden hangers. The bed was large and very comfortable! I think the room cost around £275 for the night, but it definitely felt like a luxury stay. I paid a lot more to stay at The Witchery in Edinburgh for one night, and it wasn’t anywhere near as comfortable!

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Amazing location, close to bus station, which was really handy, especially as staff are so kind to look after luggage. Very quiet, warm and spacious room with view as an upgrade. Heating fully adjustable. Finally very comfy pillows, two per person. Blackout curtains and an amazing bathroom with a brilliant shower. Massive and comfy bed and great choice of teas and coffees. Staff were all so friendly.. We did not try breakfast but the menu had a good choice.

Nothing really, but it took me a, while to figure out how to open a window and which one, so a sign with instruction would be handy.

I got a room upgrade, which was a nice surprise, and the staff was always friendly and helpful. I left my bag at the hotel 2h before check-in and when I came back, it had already been brought into my room. I stayed for 3 nights and the location was central enough for me to explore Old Town and New Town on foot, though I acquired a lot of steps. The room was nice and clean (as long as you didn't look at anything too closely) and I personally had no problem sleeping in the bed. The view from the upgraded room was great (see pictures). There is some sort of bar (?) right outside the window, so sometimes you could hear semi-loud music playing. One night I thought I would need ear plugs, but the music stopped right when I went to bed. Overall everything I needed for my trip.