Breakfast was good for the most part, except for Monday morning (all the food was burned). The staff was very friendly and we received a warm welcome from this young Romanian lady who gave us great details about the city. The hotel was well decorated and very clean. Conveniently located, next to the tram.

The doors of the rooms don’t slow so they slammed every time. The toilets don’t flush properly and there’s no brush to clean afterwards. The soap dispenser was empty. Housekeeping was loud in the morning.

My boyfriend and I had a very nice stay in December. The staff were friendly, the room was large and cosy, the area was nice with lots of independent cafés and restaurants nearby, and it was only a short journey into the centre. Would stay again.

Our only complaint was that the room was too hot and we couldn't adjust the temperature.

The room was small but had everything you’d need for a basic stay. It was nicely decorated, the bed was comfortable, and the bathroom was perfectly fine for this type of hotel (and by British standards). Breakfast was good, though it could get a bit repetitive since the same dishes were served every day—which is pretty typical for hotels. That said, there wasn’t really anything to complain about. The location wasn’t bad—just not very central. It’s about a 20–30 minute walk to the Castle, but definitely manageable.

Not much to complain about, really. As mentioned above, a bit more variety at breakfast would be nice—though they did offer a decent selection of both hot and cold items. It would also be great to have a proper self-serve coffee machine in the restaurant for guests in the morning, with a variety of coffee options to choose from. While cappuccinos and other specialty coffees are available for purchase at the bar, having a guest-accessible machine with a few choices would be a nice touch.

Great location - near a tram stop and a train station, also about 20-30 minutes on foot to most tourist attractions in the city. Great, helpful staff. Decent size room, comfortable bed. Decent breakfast.

A bit expensive, but most of Edinburgh is like that.

Location really good. I. 2 minutes walking you’d have transports for everywhere… airport, center city, surroundings. Really comfortable beds and on that topic I really appreciate that a twin room ACTUALLY had 2 beds, unlike other places where they advertise twin , but in fact they just put one big bed with 2 single mattresses on top. I hate that. Here was PERFECT with a night stand between the beds.

Bathroom was ok, it needs some updates. A safer tub , it was a bit slippery or convert to walk in shower . Other than that, all ok.

It was a real pleasure to say at rhe Four Points hotel in Edinburgh. The personal has been super nice with me. I would like to give a special thanks to Femi, the receptionist that welcomed me on my first day. Indeed, he allowed me to check-in in advance in my room, and upgraded me in a larger room for free. The room was super confy and clean. I slept so well on the sheets, with some really confortable et soft mattress and pillows. The bathroom was very clean and spacious. The place of the hotel was approximately 20/30min away, at feet, from every touristic places you could visit in the wonderful city of Edinburgh. The hotel was very convenient. For the price, the location and the quality of the hotel, I'm very satisfied and would recommand it to anyone ! (PS : I didn't take the breakfast option)

Fantastic location- approximately 20 min walk from all the main attractions, and countless options for transport at your doorstep. The breakfast had everything you would expect: filtered coffee, scrambled eggs, beans, mushrooms, hash browns, toast, fruit, yogurt, granola, and pastries. Really good value for money considering that having breakfast outside would cost you more and you’d eat less. Room is huge and there’s air conditioning and extra towels Toiletries such as shampoo, conditioner, and body wash were provided, aside from hairdryer, iron, etc Staff were fantastic and super friendly throughout

My room was 103, which is right next to the staff room. Not ideal if you are looking for some peace and quiet or just to have a nap after lunch as you can hear doors banging and people shouting in the corridor, especially when the rooms are being cleaned or when it’s next to check out times. Another thing was the channel options: we were limited to th channels and no option to stream our netflix or prime video accounts. The fan in my bathroom wasn’t working, so all the steam was there for quite some time after showers.

Rooms were very clean & nicely decorated, they had possibly been recently refurbished so were modern & tasteful. Good amenities in room with water, tea/coffee & bath products, comfy beds & pillows. The hotel itself was quiet, my only gripe was the noise outside, it was a Saturday night & the hotel has no control over noise of passing revelers. We didn't use the restaurant or bar area so could not comment, but reception were pleasant & offered to store our bags before our train departure later in the day when we checked out, so that was a welcome bonus.

The breakfast and restaurant food in general was delicious. Our toilet malfunctioned and maintenance responded promptly.

The room was poorly ventilated. No room service and the restaurant closed too early. Having the same foods offered every day for breakfast was not good. More variety would have been nice. We ended up skipping several days even though we paid for daily breakfast. I was disappointed with the menu in the restaurant. I expected to see scones and cream, fish and chips and afternoon tea on the menu. Also, advance notice that the streets would be blocked off would have been great. We missed part of the jazz festival because we weren't aware that traffic would be a problem.

The breakfast was delicious, especially good for a buffet. And the room was warm and comfortable – the outer window of the double glazing didn't close but that wasn’t a problem as the inner window was enough insulation. The shower was great, as was the bed.

The fire alarm went off while the shower was on in our room, we think because of the relatively light amount of steam coming from the en suite bathroom; staff knocked on our door and were impatient trying to make us evacuate the hotel even though A) we were wet and had no clothes on (!) and the temperature outside was below zero, and B) staff knew the "fire" was supposedly in our room, which it very obviously wasn't – because they were standing at our open door. We felt like the staff were slightly impatient and unprofessional.