The staff at Prestonfield are 10/10. They knew us despite us only staying a few nights and were incredibly kind and helpful. The Rhubard restaurant exceeded my expectations. The ingredients are so fresh that I doubt that I can get the same taste for some dishes anywhere else. The location is a short 10 minute drive from the center of the city and completely quiet at night except for when they have events. The decor is really lovely and I loved the house cat and 3 cows!

The bed was noted to me as “antique.” I could feel the springs when I passed my hand over the bed and it overall it was very hard bed. If you like hard beds you’ll love it, but I’m more of a soft bed person. The shower water temperature oscillated quite a bit which was very difficult during shower times.

Everything!!

The sink in bathroom

Prestonfield house was found completely by accident, but what an accident, just the grounds alone are stunning, my only regret is that I didn't come in the summer or spring time , which me and my partner plan to do, the staff are acceptinally polite and as a same set couple we was made to feel very welcoming and comfortable, so thank to the staff for this, this beautiful stay is highly recommended for a beautiful get away or just somewhere to relax, again myself and my partner thank you, for allowing us to feel comfortable. Also, may I add that the bed was acceptinally comfortable we had an amazing night's sleep.

There weren't more cats, ha ,we had the pleasure meeting and beautiful black cat we came with us on the first night walking around as if you are into photography is stunning at night-time. Other than the fact we wish there were more cats, we have nothing to say negative what so ever .

Beautiful hotel with amazing staff. Loved my stay here. This will definitely become my Edinburgh hotel. Staff followed me around grounds to help me park and walk me to my room. Proper old fashioned care and service.

If there was something I didn’t like (which there wasn’t) then if I asked them to fix it it would have happened in minutes. A truly luxurious experience with a focus on service.

The hotel is very pet friendly and the staff are particularly attentive. The hotel is beautiful with many artifacts, tapestries, and furniture that are several hundred years old. The setting is beautiful and there is a resident peacock, Colin, and a cat, Raven, on the property. There are a few highland cows in the farm adjacent to hotel. The hotel is in a neighborhood and is an easy 20 minute walk from the base of Arthur's seat.

The rooms were quite dark even with all the lights on. The rooms are on the small side.

The accommodation at Prestonfield House and the quality of service is out of this world. From the rooms, decor, setting and grounds to the quality of the service, food and staff, I would say a rating of 10/10 is too low. My girlfriend and I thoroughly enjoyed our stay and it will go down as a special moment in our memories. And we are definitely planning to return.

The property is a world away but close to town. From the second you arrive to the moment you leave, the staff is attentive and informative, and they go out of their way to anticipate your needs. The grounds are nice, including a resident peacock and cow, with fox friends playing in the field. The decor is truly spectacular, with layer upon layer of antiques, interesting pieces and detail. The rooms are well appointed and comfortable with still and sparkling water, cookies and chocolates, as well as an available mini bar. Rhubarb, the restaurant, serves beautiful food - breakfast was absolutely delicious with many options to choose from. During the evenings we sat in different rooms enjoying the decor, fireplaces and a wee dram to top off the day.

It’s definitely a splurge, but worth every penny.

The staff go above and beyond to make your stay as enjoyable as possible. Everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning. The amenities in our room were replenished twice a day including complimentary chocolates, cookies, water and crisps. It is the only place to stay in Edinburgh and is close to public transport too.

The staff are always ready to meet your every need, they are polite, kind and have a way of making you feel at home each and every day. A superb sliver breakfast service in a opulent dining room with lovely garden views and in-house peacocks parading the grounds. On one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house. There are plenty of rooms to sit have a tipple or afternoon tea or light bites in-between.

New receptionist failed to understand the culture or the place nor got a grasp of customer needs, she failed to listen and took a very suborn approach. very displeasing and disappointing indeed.

Everything,beautiful location friendly staff, fabulous staff

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