Everything!!

The sink in bathroom

Prestonfield house was found completely by accident, but what an accident, just the grounds alone are stunning, my only regret is that I didn't come in the summer or spring time , which me and my partner plan to do, the staff are acceptinally polite and as a same set couple we was made to feel very welcoming and comfortable, so thank to the staff for this, this beautiful stay is highly recommended for a beautiful get away or just somewhere to relax, again myself and my partner thank you, for allowing us to feel comfortable. Also, may I add that the bed was acceptinally comfortable we had an amazing night's sleep.

There weren't more cats, ha ,we had the pleasure meeting and beautiful black cat we came with us on the first night walking around as if you are into photography is stunning at night-time. Other than the fact we wish there were more cats, we have nothing to say negative what so ever .

Beautiful hotel with amazing staff. Loved my stay here. This will definitely become my Edinburgh hotel. Staff followed me around grounds to help me park and walk me to my room. Proper old fashioned care and service.

If there was something I didn’t like (which there wasn’t) then if I asked them to fix it it would have happened in minutes. A truly luxurious experience with a focus on service.

The hotel is very pet friendly and the staff are particularly attentive. The hotel is beautiful with many artifacts, tapestries, and furniture that are several hundred years old. The setting is beautiful and there is a resident peacock, Colin, and a cat, Raven, on the property. There are a few highland cows in the farm adjacent to hotel. The hotel is in a neighborhood and is an easy 20 minute walk from the base of Arthur's seat.

The rooms were quite dark even with all the lights on. The rooms are on the small side.

The property is a world away but close to town. From the second you arrive to the moment you leave, the staff is attentive and informative, and they go out of their way to anticipate your needs. The grounds are nice, including a resident peacock and cow, with fox friends playing in the field. The decor is truly spectacular, with layer upon layer of antiques, interesting pieces and detail. The rooms are well appointed and comfortable with still and sparkling water, cookies and chocolates, as well as an available mini bar. Rhubarb, the restaurant, serves beautiful food - breakfast was absolutely delicious with many options to choose from. During the evenings we sat in different rooms enjoying the decor, fireplaces and a wee dram to top off the day.

It’s definitely a splurge, but worth every penny.

The venue, grounds, room, staff, food and overall experience were excellent, as always.

A slight negative was that despite the amount we paid to stay here, having advised the hotel that this was the first stop on our UK honeymoon, I thought they may have made a bit more of an effort. Even simply a bottle of Prosecco on arrival for example. The room was also a little bit warmer than we would have ideally liked, but given the age of the house and temperatures that day, I don’t think you could expect otherwise and it was acceptable.

The staff are always ready to meet your every need, they are polite, kind and have a way of making you feel at home each and every day. A superb sliver breakfast service in a opulent dining room with lovely garden views and in-house peacocks parading the grounds. On one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house. There are plenty of rooms to sit have a tipple or afternoon tea or light bites in-between.

New receptionist failed to understand the culture or the place nor got a grasp of customer needs, she failed to listen and took a very suborn approach. very displeasing and disappointing indeed.

Everything,beautiful location friendly staff, fabulous staff

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We opted for this location for our last 2 nights in Scotland, as we wanted to treat ourselves a bit and enjoy some quiet time. It delivered much more than that. The house can be very cosy if you enjoy its style. If not, you may find it old-fashioned. But either way, its charm it’s undeniable. The effort put into maintaining the property at this high standard is remarkable. We also dined there and the service and food were impecable.

The staff go above and beyond to make your stay as enjoyable as possible. Everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning. The amenities in our room were replenished twice a day including complimentary chocolates, cookies, water and crisps. It is the only place to stay in Edinburgh and is close to public transport too.