Location of the hotel and staff were very good. Ms. Rachel at the Reception Desk was very friendly and helpful.

The breakfast was very boring. We stayed for 5 days and had the same breakfast every single day. Not one change in the main breakfast items. Also it would be great if we can keep the pork food items separate from other food items so that Veg and Muslim guests can eat the food without any hesitation. The food we had for Lunch and Dinner at the hotel was very tasty. However, a little more variety in the menu would be good.

Outstanding Stay at Voco Edinburgh Haymarket – Highly Recommended! I had an exceptional stay at Voco Edinburgh Haymarket from 25th January to 9th February 2025. From the moment I arrived, the hotel staff made my experience truly memorable. Front Desk – Exceptional Service A special mention to Mr. Jake, Mr. Prit, Mr. Colum, and Ms. Victoria, who were incredibly alert and proactive. Noting that we were a group of three with large luggage, they efficiently arranged an upgrade to a premium room, ensuring our comfort. Their professionalism and engagement with guests truly stood out. A big thank you to Ms. Victoria for her assistance in booking our Timberrush Travel day tour. She was patient, detailed, and ensured we had all the necessary information for a seamless experience. Coffee House – Warm & Personalized Service The hospitality at the coffee house was second to none, thanks to Mr. Gaurav, Ms. Gayathri, and Mr. Sunil. Every time we entered, they greeted my family by name, making us feel valued. Their attention to detail was impressive—they even remembered our preferred seating for both breakfast and dinner. Such thoughtful gestures made every meal more enjoyable. Housekeeping – Friendly & Efficient A special thank you to the Thai nationality girl from housekeeping, who always had a warm smile and was incredibly helpful. Her dedication to keeping our room spotless and comfortable was truly appreciated. Final Thoughts With such an outstanding team providing top-tier service, I highly recommend Voco Edinburgh Haymarket to anyone looking for a welcoming and comfortable stay in Edinburgh. I will definitely return on my next visit! Guest: Gilbert Pang Kong Yew (Malaysia)

Shower area - drainage clot.

Outstanding Stay at Voco Edinburgh Haymarket – Highly Recommended! I had an exceptional stay at Voco Edinburgh Haymarket from 25th January to 9th February 2025. From the moment I arrived, the hotel staff made my experience truly memorable. Front Desk – Exceptional Service A special mention to Mr. Jake, Mr. Prit, Mr. Colum, and Ms. Victoria, who were incredibly alert and proactive. Noting that we were a group of three with large luggage, they efficiently arranged an upgrade to a premium room, ensuring our comfort. Their professionalism and engagement with guests truly stood out. A big thank you to Ms. Victoria for her assistance in booking our Timberrush Travel day tour. She was patient, detailed, and ensured we had all the necessary information for a seamless experience. Coffee House – Warm & Personalized Service The hospitality at the coffee house was second to none, thanks to Mr. Gaurav, Ms. Gayathri, and Mr. Sunil. Every time we entered, they greeted my family by name, making us feel valued. Their attention to detail was impressive—they even remembered our preferred seating for both breakfast and dinner. Such thoughtful gestures made every meal more enjoyable. Housekeeping – Friendly & Efficient A special thank you to the Thai nationality girl from housekeeping, who always had a warm smile and was incredibly helpful. Her dedication to keeping our room spotless and comfortable was truly appreciated. Final Thoughts With such an outstanding team providing top-tier service, I highly recommend Voco Edinburgh Haymarket to anyone looking for a welcoming and comfortable stay in Edinburgh. I will definitely return on my next visit! Guest: Gilbert Pang Kong Yew (Malaysia)

Great location, 5-10 minutes' walk from Haymarket station. 10 minutes walk from The Usher Hall. Checking in was friendly, smooth and efficient. The room was very clean, well equipped and a good size. Bed was comfortable, bed linen was crisp and clean. En suite was fresh and clean with good quality toiletries included. Breakfast was excellent, plenty of choice (including vegetarian), fresh and nicely prepared. The restaurant staff were very friendly and helpful. Good quality coffee too. We shall return here, this hotel will now become our regular one when we visit Edinburgh.

A minor niggle, we couldn't get the aircon to turn down to a low temperature at night. After a very hot first night, we left the window slightly ajar on the other nights, this worked perfectly well and the room temperature allowed us to sleep well..

The location at Haymarket--especially for attending a match at Murrayfield--is excellent, and the property is surprisingly quiet for being at such a busy location. The room was a comfortable size and nicely clean. For people who are walkers, the Mile is not far away, and there are plenty of good restaurants in the neighborhood. The price was relatively competitive, especially during a game weekend, and we would be happy to stay there again.

Upon our arrival, the check-in staff seemed distracted and not terribly helpful. (Although I think there may have been a trainee that night, and so a bit of distraction on their side could have been expected.) The beds were a bit hard. But (strangely) the most off-putting thing was an extremely strong, artificial scent of air freshener in the lobby, each day we were there. It wasn't a particularly bad scent, just VERY strong.

The hotel felt very modern and clean. The layout of the room was lovely and spacious, with a fab bathroom. The added touch of the jetted bath was a great addition. The bed was very comfy too! The hotel is a five minute walk from Haymarket train station which is very handy and also within walking distance to Princes Street. The actual location of the hotel is removed from the hustle and bustle and in a lovely, quiet area.

Being given the option to book breakfast on arrival would have been good. I would have appreciated the staff offering an explanation as to why an additional £30 deposit was required on top of payment.

The reception and breakfast staff were excellent. Everyone was very attentive. The hotel and my room were very clean. Everything functioned well.

Like so many new hotels, this hotel skimps on bathroom privacy. The bathrooms have only a thin glass door, with no latch. In my room, the A/C vent allowed drafts to push the door open. PLEASE, HOTEL DESIGNERS: Guests want / need / deserve basic levels of privacy in the bathroom. Also, cutting corners with shower design that allow water to spray all over the floor...another unfortunate trend.

The bedroom was spacious and immaculate. The bed's were very comfortable and was something we looked forward to after walking and exploring the city all day. The bathroom was a good size and the room was furnished well. It was modern, comfortable and clean. The location of the hotel was fantastic, I could not fault this at all, it is easy to walk to most places we only took one taxi for our whole trip. The restaurant staff were very friendly too.

The housekeeping was completed very late in the day. The lady did not knock until 3pm and this was when we had come back to re-charge our phones before going back out. When we left there was no one on reception to check us out (it was very early) but still this would of been much better. I originally booked this in October (we visited in Jan) and it was £553 for two days, this was very expensive. However, when we visited in Jan this was £89 a night which is much more reasonable.

This hotel is in a brilliant location. Rooms were lovely and bathroom stunning. All the staff were incredibly friendly and welcoming but a special mention to Reema at reception, Megan in the bar/restaurant and Lucia also working in the restaurant during breakfast. They took time to find out how our day went and remembered little bits of information that we had shared and followed up. They also gave us excellent suggestions on what to do and where to eat in Edinburgh. Exceptional guest relations from these 3 ladies. Thank you. Breakfast was absolutely incredible and I must mention the coffee that was served. Truly delicious. Really really good. We did eat a few times in the restaurant in the evening and I cannot fault the food or service.

A few areas of improvement - rooms were very dusty even though Housekeeping serviced the room. We asked for a safe to be fixed 3 times however it was never followed up on and never repaired. We misplaced an item of clothing and asked if it was accidentally mixed up with the laundry however no one got back to us. This is in no way impacted our stay and would highly recommend this Hotel if you are staying in Edinburgh. The excellent friendly service and comfortable rooms far outweigh the minor areas of concern. When we visit again, this will definitely be our go to hotel. Thank you for a wonderful stay.

I like the gush of fragrance every time we come in the entrance and the staff are all very nice, special mention to Gaudav - restaurant staff. He has been ery accomodating from day 1 to our last day. It is nice if a staff remembers their guests. The place is very accessible and near the centre. Getting uber taxi was very easy as well. The room was nice and aesthetic. There were 3 of us in the room, the sofa bed was a big too.

The pancakes were hard from the breakfast buffet and have limited fruits in the fruit bowl, otherwise, good. My uncle also wanted to order steak and it wasn’t available. The aircon/heater in our room seems like not working well.