The location was excellent. It really can't be beat. The facility was clean. Once we got into the apartment, response from the host was prompt.

There were things that did not meet my expectations, a lot of little things. For example, there is a washer and a dishwasher. Dishwashing tablets were provided, but no laundry tablets. It's like giving you a TV and no power cord. Most travelers do not bring along laundry soap. Even a couple of tablets would have been welcome. We ended up buying detergent at the Tesco, but we didn't need all 36. No napkins or paper towels, just one tea towel, which most people don't consider wiping their mouths on. Lots of cheese graters, but no salt or pepper or tea. Just small omissions. The check in process was difficult -- they insist on a refundable deposit with verification from the bank to complete check in. It was onerous and time consuming, especially given the demands of travel.

Location, Location, Location!!! about 10 secs from entrance to underground and or 1 min to bus station and you go everywhere you want. good coffee shop is on the ground floor and in the morning you can buy good coffee and croissant. Also there is a washing machine, but bring with you Washing Powder.

The porcess of booking... You cant pay just via booking site. The host send you a link to PayPal and there you can pay... so it is a little bit suspicious... But finally it's ok. The bed is a little bit narrow. I mean for 2 people is ok, but I think the minimum wide should be 160 cm and here 140 I think.

Location is very good (next to metro, buses, bridge, shops etc.), equipment is modern and comfortable, great washing/drying machine, super view, clean. Overall, it offers a confy stay, you just need to bring some ear plugs and stg to cover your eyes if light would wake you up.

Traffic noise from the road can be disturbing (all ambulance passes by), but one can get used to it; there were no proper curtains in the bedroom to close out light, so better take stg with you to cover your ears and eyes. The bed could be better, is rather small for 2 persons, not too stabil (when you turn it moves a bit so the screws could be fixed), the matrasse is too soft.

The location was perfect. Lots of variety in cuisine. Crossing the bridge makes sightseeing tourist attractions walkable. Nice space, apartment had ample room for me and my son. Very quite neighbors. Great balcony view. Living room, kitchen and bedrooms were clean. Very prompt staff/email replies for arrival meet up.

Ensuite bathroom shower has black mold. Tiles and doorframe need bleached & cleaned. Shower head had hard water chalk and also severely needs cleaned. (Cleaning fee/service could easily remedy this problem) Bedrooms are on the street side of the apartment. The traffic and sirens were very loud all thru the night, moreso than NYC. Older building issues, so take earplugs.

Apartment is right next to Vauxhall underground and overground rail services so is perfect for getting out and about. Also fairly easy and pleasant walk (about 25-30 mins) to Westminster and surrounding areas. Staff member was at apartment when we arrived and talked us through features of apartment and resolved a very minor issue that they identified. Would definitely stay here again. Apartment air-conditioning was welcome as outside temperatures were in high 30s. Despite being near a busy road junction there was no traffic noise.

The apartment was very comfortable for two people - modern, clean and pretty good equipped. Our apartment had a balcony with view to the Thames, which was really nice! The location is really good. Although not right in the city center, but 2 minutes walk from the Vauxhall underground station (and calmer than the center...).

We had to wait a bit until someone came to hand us the keys, but then he was very nice and provided very detailed information about the apartment. We lacked some hangers for coats and clothes and it could have been nice to have more basic ingredients (like salt, oil, etc.) in the kitchen.

The Host was able to check us in early which was excellent as we had a long drive. Location was lovely and the view of the Thames River was hypnotic and charming. We ate at 2 restaurants in the facilities and the food was excellent. Rooms were warm and good size. I will give max for 'value for money' as I seen the property prices for 2 bedroom apartments - WOW!

Directions were not clear. Taxi or GPS should aim for Tesco Express at St George Wharf. Its the best place to unload by the buildings concierge (5 minutes free). Its was a bit noisy with emergency services sirens but that's London "know what I mean" haha.

The location was excellent, exactly what we needed, with strategic transport interchanges for tube, bus and train directly outside the building. The views from the apartment were amazing and we were treated to splendid dawns and sunsets over the city. The kitchen appliances are of good quality that met and exceeded our expectations based on our experience elsewhere. The support from the host organisation was efficient when required. It is worth noting that, notwithstanding the location, traffic noise was not an issue.

We would have appreciated a slightly more prompt hand over of the keys when we arrived; fortunately we were also provided with a key code that enabled us to wait in the lobby out of the wind. A quick response was provided when we called to seek assistance. We would have also appreciated a greater selection of crockery - something easily remedied - as the provision was limited. The selection of pots and pans was more than adequate but an appropriate non-serrated kitchen knife for vegetable preparation would have made our lives (as vegetarians) a lot easier!

location, facilities had everything needed and felt secure

There was some faff before checking in as they required proof of charge to my card / account by asking for a screenshot which you are unable to do. I eventually was able to get a colleague to take a picture of my phone but advance notice of this would help as I had already left home. In terms of the accommodation, bed was on the smaller size - I was on my own so fine for me but had my husband been with me, may have been too small

Situated right next to the Vauxhall underground. Views of the river were great. Clean and uncluttered. The agent looking after us was very prompt with communication and very helpful.

The dishwasher was on the blink. No aircon only fans. The balcony was not a private experience as there was someone staying next door and the barriers are very low and see through. Our bad luck. Otherwise great.