Excellent location, really lively area and 3 underground lines connecting with other parts of London. Staff were super friendly and accommodating. We loved the room which was nice and clean, AC perfectly working, really good shower pressure and everything we needed, including tea in the room. Breakfast was delivered to us so could have a quick brekkie in bed before going out. Really pleased with our stay and will definitely return.

Can't think of anything we didn't like

Perfect place to stay if you’re in London and will be out of the hotel room a lot. Well connected area, easy to get to. The staff are super friendly, I was welcomed by Aranit who was incredibly kind and hospitable! I’ve stayed here a couple times and it suited me very well especially if travelling alone or as a couple.

No mini fridge in rooms is my only real drawback. Also, One of the portions of the hotel has a separate entrance that does not have a lift as well so if you have mobility issues I recommend corresponding with the front desk to make sure you can be sorted.

It is a small hotel, with small rooms, but the every day cleaningness was outstanding! Although the surroundings are on a central street, the room (our room at least) was quiet, since there was a modern skylight rather than a window, with electronic steering. The same with the "curtains" covering it. Bathroom was very nice, modern and clean. Location close to shopping places, super market, pharmacy, and 5 minutes walking from Hammersmith underground. With good connection to 3 underground lines. Hammersmith metro station is split in two.

The only negative side of the hotel was everything that had to do with Breakfast. It was included, but the hotel lacked the restaurant facilities, meaning we were getting a breakfast bag per person in the room. And since the room was rather small, (we knew that beforehand of course) it was rather inconvenient. There was a coffee boiler in the room, but no beverage for the kids really. A butter croissant with a little nutella or butter (!?), a fruit yoghurt, a mini kellogs snack and a cranberry juice. The personell was quite polite to ask what could they do better, and they were quite receptive to my "comments". Perhaps I should have expressed that earlier to get the most out of it... Rooms span to 2 floors, but with no elevator...

Friendly receptionist (Aranit), that welcomed us. Water and shampoo provided, and cleaning was good, as the room was very clean when we enter and maintained during the day. Excellent location right in the heart of Hammersmith and closed to the underground and restaurants.

They could add sleepers and bigger body towels, as those provided were kinda small. Also pillow was uncomfortable, but that just me as I like my pillow really soft. Bfast comes to the room in a box or bag, could be skipped completely.

The room was comfortable and clean. There was good air conditioning. The breakfast boxes were delivered on time (at a time of our choosing) to our room and contained a nice variety of items (a croissant, yoghurt, apple, cereal bar, nutella pot, bottle of drink, and a disposable cutlery pack). The location was good and the building was clean and well maintained. The staff were lovely, very helpful and friendly. The hotel felt secure, as there was a buzzer to request entry to reception rather than the door being left open.

The hotel is split across two buildings and the second building has no lift. We were on the top floor. The staff did offer to help with our bags if we needed it though. Check in was about an hour late, but it was an exceptionally hot day and I don't blame the housekeeper for having to go a little slower and take their time. We were able to drop our bags in reception and go out for some food then return when the room was ready. The staff gave us some bottled water as well, as it was so hot outside. The room was a little small, but in general keeping with most other hotels in this price range. None of these things would put me off staying here again.

We stayed in accesible room number 121 which has a huge bathroom with a shower bench and is close to the lift. The room was clean and warm and we didn’t hear much noise from the street. We arrived early to leave our luggage and we were able to check in early which was wonderful. The gentleman on reception was very kind and welcoming. The room was cleaned and tidied every day. We enjoyed having a picnic breakfast (pastry, yogurt, fruit, cereal bar, bottle of juice) brought to our room each morning at the time we asked for it. We would definitely stay here again!

The location was good as it was close to the station and near to the entertainment we had booked. The staff were very helpful, welcoming and friendly. Nothing was too much to ask. There was no noise disturbance and you didn’t really notice the road noise at all. The room was clean and welcoming and we were happy with our stay.

We had limited toilet roll left on the roll in the room and no spare, so had to go down to reception after we’d got back from the night out. Breakfast was good and packed in a paper bag, so would be good if going straight out in the morning. It would’ve been nice to have a choice of what flavour drink/yoghurt we wanted and some jam to go with the croissant, as we were only given butter. More milk than was given in the room when we arrived would’ve meant we could then have another hot drink in the morning, as well as on arrival.

Naeem greeted us in such a friendly and professional manner and advised that we had been upgraded to a bigger room for free which was excellent news. We were handed bottled water which was very welcomed as it was a sunny day. The room was extremely clean and large. The bed was so comfortable. There were sockets exactly where you need them. Great options for different lighting. Overall the room was great. We even received a phone call about 10 minutes after we got in to check that we were happy with everything.

Unfortunately the room isn't sound proofed and I could hear staff talking very clearly in the corridoor before 7am in the morning which felt a bit careless as people would still be sleeping at that hour. I was also woken at 9 with breakfast when I had booked for 10 so I was not dressed and had to answer the door dishevelled and with the bed covers wrapped around me. Both yoghurts were 4 days past their best before date and one pastry was very overcooked. It's such a shame because the stay was perfect until the morning when these easy to prevent issues arose. If you're a light sleeper just be aware that this hotel is on a lively road. We stayed on a Friday night so it would have been busier than a week night. My partner is a heavy sleeper and slept very well.

Super close to the Apollo theatre. Felt safe to walk back here after the event with my teenaged daughter. Staff super helpful. Email communication prior to the stay was clear and helpful.

The property is split between two properties and in one there were no lifts. This wasn’t a problem for us as we’re had no issues and only had a back pack with us. The receptionist was up front about this and asked if we needed help getting our bags to our room as there was no lift access. If you find stairs difficult this is not the property for you (I’m not sure about the Cambridge grove property but I think there was lift access (so maybe this is the property to ask to be put into if you need a lift)

On arrival we were met by Aranit in reception who was very pleasant and professional, he gave us a bottle of water each and upgraded our room. Our room was round the corner from the main reception and on the second floor. The room was big enough for the one day we were staying and it had a kettle, room safe, comfortable bed, tv and a decent bathroom and air-conditioning. Breakfast was delivered the next morning at a time we had arranged with Aranit at 8.30, this consisted of a banana, yoghurt a fruit drink, a rice crispy Breakfast bar, and a little tub of Nutella, it was enough to set us up for the morning. Checking out was a breeze. We would use this hotel again there are good transport links and lot's to do in the local area.

All ok for us