Due to the Underground strike, I needed a cheap but comfortable hotel which was within walking distance of St Mary's Hospital where I had an early morning appointment. The hotel was ideally situated with a 5 minute walk to the hospital. The price for one night with twin beds was very good, and the booking online was straightforward. The staff were polite and helpful on arrival and departure. The room and beds were comfortable.

The lighting in the main room and bathroom was good and bright. However there were no lights above or beside the beds to use during the night, and the only light switch to turn the main light off was by the main door, which meant you had to get out of bed to turn the light off.

Receptionist was lovely had problem with swab for door she sorted that straight away and was very lovely and polite. The room was clean and tidy and housekeeping had been in whilst I was out also refreshed everything and refreshments was there also for us to enjoy a cuppa etc for when we arrived

I loved everything about the hotel and staff if there was anything I would have to write would just be that the toilet roll holder was falling from the wall, and the kettle needed to be cleaned out due too limescale however little tip for you when you have a new kettle or you sort limescale out a glass marble yes it sounds mad but trust me will be your best friend marble ball in a kettle stops any limescale build up it's a great tip I do this at home thank you for a lovely welcoming stay

I had read horrible reviews about the place so I was feeling rather apprehensive. Pleased to report that the place was nice. They had a fan in the room too which was thoughtful as it was summer. Friendly staff. Bag drop.

The shower seemed to have a blockage as the water was draining very slowly. Only stayed one night so did not raise this with the front desk.

Room was a decent size for a one right stay, bathroom was quite small but again not an issue as we were there for one night. The room and bathroom was clean and bed was small but comfy. Staff were very helpful and were so nice, brilliant service.

Parking was limited. Only two small spaces available but a good choice for short stays. make sure to book in advance though as the space is limited but staff were really helpful with this also. Room was quite warm but had a small desk fan in the room.

Allowed me and my son to check in early as our room was ready, housekeeping re made our beds daily and supplied loo rolls and fresh towels. Brilliant location for excellent value. Despite reservations due to others reviews I was left really happy with the accommodation over all. All the staff were friendly and bedding including duvets and pillows all looked to be new.

It's not that I didn't like it but to let others no, yes it's tired, old furniture and not spotlessly clean but for where it is and the price it's more than fair.

The beds were very comfortable the staff where friendly the parking was great and constant Refreshing of bathroom supply's and the amount of places to eat

What a lovely experience. One of the better I've had in London hotels. Staff are all bety pleasant, helpful and quick to respond and help even before arrival. Their breakfast is more than worth the money, too. Thank you so much for a lovely pleasant stay. We will certainly book again should we be this way in future and recommend to others.

Some parts of the room were broken and a plug socket not in a safe place for the kettle in the room, but very minor issues. You can see they are making improvements to the hotel and they wouldn't put me off returning. I'd like to have an extra handrail on the stairs to top rooms however as steps very tight and steep. Again wouldn't put me off returning, however. Was a little dissapointed there was mo frige/balcony as advertised but the rooms are very spacious and comfy.

It is in a great location near Paddington and central London. It was clean and it looked exactly like the photos. I was expecting it to be small and it was but very comfortable. Recommend as a good place to stay on a budget.

Good location, clean room, coffee, tea, and toiletries provided, hot shower and room was warm. The guy at the reception desk was very nice and let us check in early which was greatly appreciated, overall good stay for our needs.

Lovely staff, clean & tidy with a lovely girl who made our room up every day & always with a smile.

Getting luggage up 2 flights of stairs.