The location of the property is excellent - right opposite Earls Court Station which is a perfect station as a traveller as has easy access to Heathrow and also has lift access to all platforms. Despite being in such a busy location the rooms are quiet and extremely comfortable. I absolutely loved the fact that the theme of blackbirds is consistent throughout the hotel - with my room having pictures of blackbirds and even a blackbird tile in the shower. The attention to detail in the room decoration is amazing. Love that each room is given a name rather than a number. A great breakfast is included and it starts early which is convenient whether you are travelling for work or leisure.

We were staying with our two year old and the cot was ready when we arrive. The pub downstairs has really good food. Breakfast was delicious. The room was clean and adequate. The room was quiet enough even though the property is above the pub and on a busy street but we stayed on a Sunday night, it might be more noisy on a Friday or Saturday.

The lift broke when we are going up to our room. We have to be evacuated from the lift. It was a big thing but the lift itself was 2 year old and we’re told that it’s the first time that happened. They serve a free dinner as an apology. Other than the lift accident, the only negative I could say, only one coffee or tea included in the breakfast.

The hotel is excellently located and a perfect jumping-off point for exploring the city. It is also right opposite the Underground, with the Piccadilly Line taking you straight there from Heathrow, which makes for stress-free arrival and departure. We had a small room but it was just right for our short stay, considering we didn't dwell inside but spent the whole day in the city. Breakfast was lovely and very well cooked. The adjacent restaurant serves delicious food, the venison shank being a standout. Finally, what made our stay so memorable was the friendliness of the staff, who are incredibly service-oriented, kind and forthcoming. We really appreciated that a lot.

London establishments in general take their fire doors very seriously, but with an already small room, having to open a second heavy door right after the entrance door to your room was a little bit annoying.

I normally do not take the time to do reviews, but here it really is necessary: the people throughout the place were all so friendly and welcoming in what I thought a sincere way and there was a homey feeling, even though it actually belongs to a huge multinational company, you would not believe it when you come into this quaint small place.

The best hotel I’ve stayed at in London. Small, boutique-style, the rooms are cozy, the beds are very comfortable, everything is clean, and there’s coffee/tea available. The hotel is just a 2-minute walk from a metro station, making it very quick to get to the city center. The bathroom is equipped with everything you might need. The staff is very polite and helpful. There’s a fantastic restaurant with delicious food and beer located just below the hotel. I highly recommend it.

One thing that left a negative impression was that the hotel gave us a card for a 15% discount at the restaurant, but even though I mentioned it to the waiter, who knew us well by then, he didn’t apply the discount. It was disappointing, but it didn’t spoil my overall impression of this lovely hotel.

Great location, good pub serving decent food and drinks. The room was clean and nicely decorated.all the staff were helpful and polite. Breakfast was very good. Easy access to the tube.

We've stayed at the Blackbird before and this stay mirrored the good experience we had last time. The location is great (close to Earl's Court tube station), and we love the area (we'd live there if we could afford it). The building is quirky but comfortable and the breakfast delicious. The bed was comfortable and the shower efficient.

We didn't book a table for dinner as we didn't think that Tuesday evening would be busy. Believe them when they advise you to book in advance! Happily we found somewhere else and had a good evening, but it's better to take the advice. Quite expensive, but no more so than other comparable properties in London since Covid.

Rooms were clean, had a work space, coffee machine, refrigerator, with plenty of toiletries. Also, the rooms were tidied up daily which was a nice surprise. The staff were so friendly and went out of their way to make our stay great. Morning breakfast was delicious with many options. Location could not have been better being so close to the underground station. There was a grocery store across the street and many restaurant choices just a few steps away. We ate at the Blackbird restaurant and enjoyed the food and local beer. If I’m in London again, this is where I’ll stay and I will highly recommend to all!

Nothing

Cozy room (we even got an upgrade!), clean and quiet considering how great the location was. Super close to the tube station, bus stop in front of the hotel. The neighbourhood is great, you can have a stroll around Chelsea and Kensington Palace is within walking distance or a short bus ride away. Amazing breakfast (small buffet plus you can order one item from the menu, I got the English breakfast every day and it was great). Welcome drink in the pub and discount on the food.

The staff in the pub could have been a bit nicer, but that's all. Staff for check-in and during breakfast was very nice, so maybe we just had bad luck the night we had dinner there (the pub was packed, so maybe that's also why).

The staff were very friendly and accommodating when inquired about earlier check-in. The room was spotless with an extra treat of an expresso machine with plenty of pods. Water is also available in the fridge. The breakfast menu was amazing, and we really enjoyed the food and presentation. We will definitely be back.

Only 1 thing noted was we would have like to have had an extra hot drink with breakfast. But it has definitely not put us off returning