Location is fantastic, room facilities, comfy beds and all the staff were exceptionally helpful.

The hot water thermostat in the shower wasnt working properly on our first night but was fixed quickly. We still had hot water, just not that hot initially, Also you can sometimes hear adjoining rooms.

This property is a hidden gem. The apartment is spacious, was clean, decor was lovely, all the comforts of home, lots of storage, plenty of room for four people, beds were comfortable, daily cleaning, front desk was helpful, very close to the tube, the Earl's Court tube stop is half a block away, it had AC, wifi was strong, neighborhood was cute and safe. Great places to eat. There was a M&S grocery store a half block away. The apartment provided a list of everything you may need while you were there from tour providers to doctors.

The only two things that could have been better would be to have baking sheets for the oven. There were sauces and frying pans but no equipment to use the oven. There were no towels or wash clothes for the kitchen.

Good location

The water was not strong on the 4th floor.

Nice location, overall friendly staff, near underground.

Ventilator in bathroom hasn't been cleaned for months if not longer..., Bed very small for 2 people, extra bed is a sleep-couch, not very comfortable feeling all springs, rooms are noisy, considering this in our opinion overpriced.

We arrived before check in time, however the staff were friendly and let us store our luggage while we went sight seeing. When we returned in the evening, our luggage was already in our room, which was really nice. Also upon check out, we could leave our luggage at the reception desk for a couple of hours until our returning flight was due, hence we could take a walk around London without dragging our suitcases with us. The stayed in the "lower ground floor" apartments which seemed to be at -2 level, however there was a patio and a possibility to open the patio door to let some daylight and fresh air in. The room was clean and tidy, everything looked a bit used and old-ish, however it was a perfect location for the family London stay for a couple of days. Very clean and warm bathroom, with heated floor. Overall, it had all you need for a couple of nights in London, with very close proximity to buses and Earl's court tube station.

The bed could have had better mattress, you could feel the springs and hear them squeaking, which was kind of a downside.

The apartments (or rather a hotel, although it serves no breakfast currently) is very conveniently located very short walk from the tube, restaurants, cafes and grocery stores. The hotel is on a quiet side-street. It was more like a hotel than we expected with friendly staff always present. No problem to leave luggage or get help with the heating system. Although it's not freshly renovated, the apartment was fully functional and clean.

The heating was too high with no way to turn it down, so when we closed the window for the night, we had to turn on AC -- in February. The AC switch was broken so we needed some help from the reception, but worked well after a long enough press. The number of plates and glasses is very limited. There is a very old and very small dishwasher, but we learned not to use it, just left the dishes and they were washed by the cleaning staff. I guess it was most convenient for everybody as we ran very quickly out of dishwasher tablets and new ones were not provided without asking.

Location... washer and dryer in the room

I was accompanied by elderly parents ... recommend to have all rooms with walk in shower... mom fell and dad almost slipped... bathtub was designed not flat... i told the receptionist this ... that i wld prefer a walk in shower fro elderly parents and wrote a noted upon booking... upon check out i mention the fall n near fall ... receptionist that day made me feel that theres an antislip thing in the bathroom cabinet under the sink which was never mentioned upon check in and i didnt see any as well when i looked... my mom cldve briken her hip.. luckily she didnt.. Not all receptionist were friendly and pleasant.

Excellent location, quiet street, friendly staff, Sofia from front desk - very helpful, spacious rooms, a/c working fine, bathroom renovated +clean, water pressure excellent, heated floors in the bathroom - great bonus, washer/drier really helped, since our luggage got delayed. Daily linen/towel changes. When we needed help to use the drier - front desk staff came up within 5 min and resolved the issue!

Stairs inside hotel - carpeted, would benefit from extra cleaning

Excellent location, lots of space, comfortable beds, good water pressure and lots of hot water. Equipped kitchen. Quiet location and lots of storage for clothes in room. All appliances, etc. were in good order and worked properly. Excellent AC units that cooled the room very well. This was our second stay with the hotel and we only had good experiences. I would book this again next time I am in London.

While walls have been repainted and hallway carpet has been redone, the woodwork throughout the room is tired and the décor is dated. Could use a little refresh, especially the bathroom. As I noted in my review 7 years ago, the sink unit in the bathroom is not practical at all.

Very good location close to Earl's Court and Gloucester Road tube stations. 15min walk to places around South Ken and King's Road. Rooms were cleaned everyday which is a plus for serviced apartments in London. Rooms could have been bigger and more spacious but still larger than most hotel rooms in London. Rooms are a bit dated but does the job if you don't plan on spending a lot of time in the room. One of the window locks were broken when we checked in which let cold air in to the room. We notified the reception and they fixed it fairly quickly. The sofa bed was a bit uncomfortable but I guess that is to be expected. Amenities are not at the same level as you would expect from an hotel but you are getting more space for your buck. All in all I thought it was good value and would stay here again