The staff and breakfast were excellent. The one bedroom was small particularly the bathroom But had every amenity needed. Getting my heavy suitcase up the stairs was an effort. I needed to stay an extra 2 days so moved to a double on a lower floor with direct lift access. I recommend, if you can afford the double room go for it. Its worth the extra space and location. I would commend receptionist Amie for her outgoing customer service and attention to guests. Previousy i have owned serviced office and restaurant businesses so i know the type of staff i am always looking for.

It a pity about the stairs to the one bed rooms.

The location is perfect! Right in Earls Court, two minutes from the tube. The room was a good size (some reviews said they were small but ours was good). A fridge in the room which I love - all hotels should do that! Air con which was vital!! Good communications - I’d read about air con not working so emailed to ask. Really quick response and it worked! Nice breakfast buffet. Comfy and clean

The bathroom is weird - a glass wall separates it from the room with Venetian blinds encased in the window - with the control strings on the outside?! Also they are not completely blocking so there with my son was not great. Shower is slow - not powerful. For a hotel at this price, I’d expect better from them in tea and coffee facilities. It’s important to me - maybe not to others. But very basic - tiny cups, basic tea and coffee and one teaspoon. The (smart) TV is not connected to the internet so couldn’t watch even free catch-up channels. I don’t think this would be hard but necessary for Wimbledon weekend!!

Normally, we tend to choose chain hotels due to past bad experiences, but this time was different — and I can see why this hotel gets such great reviews. Parking on the surrounding streets is currently free from 18:30 on Saturday through to Monday morning, which is very convenient. The room was spacious, the beds were comfortable, and all facilities were clean and well-maintained. The breakfast room is lovely — bright, calm, and welcoming — and the continental breakfast was excellent. A special thank you to the friendly ladies at breakfast and to receptionist Emmanuella, who kindly brought a bottle I had forgotten to my room. A thoughtful and much-appreciated gesture.

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I recently stayed at this hotel and overall, it was a pleasant experience. The location was excellent, with a tube station and numerous shops and pubs nearby, making it easy to explore the area. The room was spacious and quiet, despite having a street view. It was impeccably clean, and the beds were very comfortable, ensuring a good night's sleep.

The Wi-Fi connection was inconsistent, which was somewhat frustrating. Additionally, the breakfast provided was not very ample, lacking variety. It would have also been more convenient to have sockets near the bed for charging devices comfortably.

Room, location and breakfast all excellent except that the breakfast area is a bit congested and the stools are quite uncomfortable.

I am very put off by the fact that there is nobody at the reception desk after 9.00pm. Prior to Covid I stayed in Henley House a lot and have now returned. I'm very disappointed with the reception desk not being open 24 hours. It is quite creepy coming back late at night with nobody at reception. I know there is a phone number one can call if there is an issue but that is not at all the same has having a person at reception. It would put me off booking Henley House again.

It all felt very clean, well maintained and looked after. I had a sense of recent renovation; stair carpets in very good condition, lovely plush curtains in my room, modern door lock system. Everything was very well maintained. Very well located near Earl court tube, M&S food hall, shops, pubs etc. And as someone who is always a little disappointed to find out when ‘breakfast included’ turns out to be a continental one, it was a very plentiful one, having cereals, cheese, boiled eggs, meat, croissants, pain au chocs, muffins, toast, spreads, juice, yoghurt all available.

The hotel is off the busy main thoroughfare of Earl's Court, just a five minute walk from the tube and immediately, you are in a quiet, elegant square, overlooking a small park. The key dispenser on the outside was new to me, but easy-to-follow instructions. The reception/ lobby/lounge was compact but pleasant, with nice modern sofas and plenty of books. The lift was small, but worked fine and my room was tiny, but immaculate and cleverly designed for comfort and ease. The fittings were completely contemporary and ergonomic. The bed was very comfortable and the furniture and fittings of good quality. I loved the heavy, velvetty curtains. You are able to plug in any kind of device into an impressive media bank. The room contained everything you might need, with clear instructions how to operate TV remote, Media bank and air-con. Breakfast was ample and very tasty in a light conservatory in the garden. The staff were all very pleasant and helpful. All in all, this was one of my favourite stays in London and I will come again.

Initially, entry felt slightly intimidating, but it was actually easy enough. Slightly budget-feel due to the size of rooms.

The Henley house hotel is truly great. The location is very convenient with the tube station being a few minutes walk away and a lot of interesting places are also easily accessible by foot. The surrounding area is beautiful and has everything you need, while also being calm and not too crowded. The staff is always helpful and very kind and keeps the rooms clean and tidy. Our room was perfect for two guests, with big comfortable beds, a very nice bathroom and a beautiful balcony overlooking a garden. Breakfast was great and offered everything one could need for a filling and balanced meal. Overall, our stay was very enjoyable and we recommend the hotel to everyone.

The walls are more on the thinner side, which is why you can sometimes hear noise from neighbouring rooms, but it is not too bad.

The room was big and had a balcony overlooking the park across the street. Delightful! High ceilings make it airy and the doors opening out to the balcony brought in fresh air. Shower was excellent and hot. Something to note, the blinds to close the shower view was controlled by a magnet but once we figured out how to close, that was sorted. Breakfast was ample and delicious, nice continental breakfast with soft boiled eggs. All staff were super helpful but especially Donata who was an excellent communicator prior to our stay and marked my birthday with a banner in the room, a small cake and lovely card on behalf of the hotel. Colleen was warm and friendly and nothing was ever a problem. Fantastic place to stay - we will be back!

There was nothing I didn’t like!

The hotel is well located, it’s 3 minutes away from Earls Court tube station and there’s a Marks & Spencer Food store nearby on Earls Court Road. The hotel is very clean and the staff are very friendly, willing to answer any questions. The single bedroom is comfortable and relaxing. The hotel is down a side street so there’s no busy traffic to be heard during the night.

I’m quite tall, the single bed only just accommodated my height but for someone shorter than 6ft 5, the bed is comfy. I found the shower was narrow for me but again if you’re not so tall, it’ll be ok. The breakfast had only cold continental options. It would have been nice to have selections from a cooked breakfast as well. These are minor issues but for a very good quality hotel I would expect a wide range of a continental breakfast.