The rooms were bright the linens and and beds were comfy, the bathrooms and kitchen were clean and modern and the air-conditioning was great to have on hot days.Everything was clean and lovely.

1-The elevator had an issue during our stay ...mid stay my son got stuck inside it for 40 mins until help came. Second issue was upon checking out it was faulty again and we couldn't bring all our luggage down but the kind housekeeping lady helped us. 2-on checkin day and for a couple of days over the weekend the main door was stuck and wouldn't close so it was a bit of a safety concern for us as a family. Thankfully nothing happened and the door was fixed after the weekend

Location was excellent. Apt was clean and spacious. Appliances, washer, dryer all worked as expected. Several nearby, locally owned restaurants /pubs available to eat breakfast, lunch, and dinner. Nearby grocery stores available for supplies. Elevator worked nicely. Altogether a great living experience for a couple of weeks.

Seating in living room was not adequate for our group, too few chairs/sofas.

We absolutely loved the location of this place. We enjoy walking and we’re able to easily walk to Westminister, Big Ben, the London Eye, Victoria. The tube was easily accessible too. The place was a fantastic size for our family of 5 with three bedrooms. It was so good to spread out. It was very modern and I loved the windows overlooking the street on both sides and lovely views of the buildings. It had a working lift which was a bonus being on the 4th floor. Bed were comfortable - loved having two bathrooms and a washing machine. We would highly recommend this place and would stay again.

Only a couple of very small things. There were very little supplies - no dishwashing washing detergent and only two dishwashing pouches for a 5 night stay. Also needed to buy toilet paper. One door was very hard to open and a couple of the blinds didn’t go up and down easily. 4pm was a very late check in.

A beautiful flat, tastefully furnished, well maintained and well equipped for a short stay in London. Location is very convenient especially for tourists. Check-in, check-out, although automated, very straightforward and convenient.

The specific flat we stayed in was located on the 1st floor exactly over a Pret-a-manger store which played continuously music throughout their opening hours (on weekdays they open at 06:00). While the music was not loud, the base sounds and the beat would come through the floor and did not allow us to sleep well without earplugs in the mornings (the shop closes early in the evening).

We were told one of the air conditioning units was damaged and so we were moved to Southwark residence by Q apartments....it was really nice but the only thing is that its too far from the center where we usually stay

Southwark Apartments were too far from the center also beds could have been bigger as double beds were a bit small for 2 adults

Very clean. Spacious. Clean and neat. Fully equipped with basic kitchen items. Very quiet building. Safe area, close to major attractions. Bert a manager coffee shop just below the building. Nero and Tesco are 1 min walk. Very convenient.

The frequency of cleaning is very low. They clean ( housekeeping) is every 8 days. If your reservation is less than or 8 days, you will not have housekeeping service. Even if requested before or at 8 days, it will be at fees and will be subject to availability.

The property Was decorated to high standard with furnishings and decor to match. A very stylish and lavish apartment We felt secure. Nice and private. It was very comfortable, spacious and well equipped. It was an excellent location for us as its close to a number of tube stations and a lot of great sight seeing locations

The lighting system was complicated so we would have benefitted from having some instructions on how to best use the lighting system. We also have some issue with the dishwasher, however this didn’t have any impact on our stay.

Security, location and nice and comfy furniture.

Quite short, not enough supplies and amenities, for example we are 5 people stay for 4 nights there were only 1 roll of toilet paper in each bathroom, 2 coffee capsules and no paper napkins for dining (we cooked ourselves for breakfast. So we bought these things ourselves. When asked for additional amenities it comes at an additional charge.

modern, spacious definitely has the WOW factor

Attention to cleanliness, under the sofa there was lots of popcorn and other dirt. Broken blind in one of the bedrooms. We were not informed we were staying in a restricted zone during NYE which caused issues with access to the property to unload luggage, and just to get to the building. NYE Security on the road outside the property advised we should have had been issued with wristbands to prove we were staying in a restricted zone.

Tout Le confort,le quartier central et qui est calme...

Indicative details not really important Few cleaning products, not possible to open bathroom window