Position, staff really great, friendly couldn't do enough for you . T and coffee in dining area whenever wanted adm we could leave bags on last day then go back and have a coffee before leaving door our home train journey very good.

Room was a little dirty, there were half packet of biscuits and crisps packet behind cupboard on floor obviously fell down from previous stay and not cleaned around. Shower was a little grubby the screen looked like it needed a good clean. The light in the shower was out and had come away from the ceiling. We also had no new shower gel, soap or tea and coffee and we had 3 nights 3 mornings. Bed/ mattress I would say was old springs a little pokey and sank in the middle.

Lovely little hotel, great location and staff went out of their way to be helpful, brilliant shower lots of water pressure and piping hot, room was warm without being over hot and very comfortable. A few marks from luggage handling, but nothing I wouldn't expect in a popular hotel, you cant go round painting walls every day. breakfast was plentiful and could have had more if we wanted, all in all a great time and would definitely stay again.

Perhaps a little more complimentary shower gel / shampoo, but there was enough for what we needed, and I have no doubt if we had asked we could have had more.

This is a great value for money hotel, clean and in good location. Nice breakfast and a friendly all-female staff providing the 80s atmosphere complete with Boney M blasting in the breakfast area.

Clearly, this hotel needs refurbishing, but it is clean. The paper-thin walls and squeaky floors make you hear everything around. The hotel is located on a very busy road so the rooms facing the road would probably be very unpleasant.

The Staff was excellent! Very friendly, they went out of their way to help us! Thank you! The food was excellent! Beds were comfortable and clean. There were elevators! We needed those. Thanks!

The bathroom was a little small for me, mainly the shower cabinet. And the soaps and shampoo were small and barely enough, but we managed. The neighbors were too loud the last night, they were partying till 3 am.

I had a really great stay here! The location is perfect — just a few minutes’ walk from the metro, and there are tons of bars, cafes, and restaurants right around the corner. Everything was super clean, and the staff were incredibly friendly and helpful. I really appreciated how welcoming the atmosphere was. Highly recommend this place!

The staff was so friendly and welcoming, the room had everything I needed. I stayed for 12 nights and every day there was housekeeping! The location was great, close to Earl's Court tube station so getting there from airport was no hassle. I will stay here again on my next trip

The room was clean and comfortable. The location was great -- it's walking distance to the Museum of Natural History, the Victoria & Albert Museum, Kensington Palace and Gardens, the Royal Albert Hall, and the Kensington High Street shopping area. The room had an ensuite bathroom. Air conditioning and television were available upon payment of a deposit for the remote controls. It's also within walking distance of two major underground stations.

The hotel is older and not fancy, but is very good value for what I paid.

It was easy to find,great location,staff were very friendly and welcoming.Beds are comfortable, all clean,homely atmosphere. Good continental breakfast with lots of food,fresh fruits,serial,toasts boiled eggs,butter chesse,ham, jam marmalade fresh graund,coffee ,hot chocolate. We have very nice relaxing time. Thank you so much hotel Oliver. Love it!!!!

Price - Location - Ease of organising last minute through Booking.com were all the advantages. We had to book at the last minute and this seemed to be the only place that did not raise its rates extortionately to take advantage of us in that situation. We arrived very early but were able to check in with no problem. The lady at check-in was very friendly. The room was fine and nice and clean and had a safe for valuables. We were able to look out of the window at the local wildlife in the gardens. Tea & coffee making facilities were very welcome on a soaking wet weekend in London! Location is really handy for Natural History Museum. There is a Pizza Express 1/3 of the way back from NHM also!

Room was quite small; it didn't matter to us for what we needed it for, just be aware this is not the standard room size of a modern hotel. The guy at reception in the morning could have been a little more friendly/helpful; when I asked for a taxi he said I could flag one down outside. But since it was very early Sunday morning it turned out none were passing.

After staying in 4 similar hotels,Oliver rated about 85%, 2 Had fantastic breakfast included, Oliver breakfast was fast, clean, etc. but was plain and unappetising other than that very OK

As above