This place looks even more better in real.. Beautiful place, clean, comfortable bed, refreshment provide. Surely will recommended this place, as close to many restaurants and take aways. We took hop on hop off, bus stop closeby.. Paddington station was just about 10mins walk.

Nothing

"It is a quiet and clean place, close to Paddington station and very near Hyde Park – an excellent location for exploring London. The area is very safe, and communication with the property was excellent – any request is handled immediately. It is also very close to restaurants and small local minimarkets. I would definitely stay here again and highly recommend it."

"We were not informed beforehand that we would be staying in the basement. Although it was perfectly fine, I would have appreciated knowing this in advance." "The bathroom space was extremely cramped

The location of this place is great, near the British museum and about a 20 minute walk to Trafalgar Square. Busses and tubes easily available from here too. Despite many reviews mentioning the rooms were small, we did NOT have that issue at all, which pleased me greatly. There was breakfast provided here, too and there are gluten-free options. Staff were very friendly, bed comfy, we also had a couch in our room. Shower was nice.

Dining room is in the basement and packed with chairs and tables, such that sometimes you can't really get through? There is NO lift and MULTIPLE LEVELS (there were at least two level ones, and twos). Reception for picking up keys was next door, which confused us a bit.

Very good place. Excellent location. Proximity to tube stations was a big plus. Apartment was kept very well. Spacious too by London standards. Infact the pictures do not do justice to the actual amount of space in the two bedroom apartment we took. Ofcourse the kitchenette was small, but was very practical and functional. So no complaints there as well. Only sore spot was the extremely tiny bathroom, shower cubicle especially. Even the fluffy bath towels were larger than the bathroom !! Given how well we were located, that too is acceptable.

How smooth the booking system was and the quick responses to my questions Provided an extra hairdryer at our request as we had 4 women in the apartment, nothing seemed to be too much bother

Lights and mirrors could have been positioned better for us women putting make on etc lol. Entry and 2pm and leaving at 10am. Earlier check in and later departure would be good, we had an early flight to London and spent a good few hours carrying our luggage around town before our evening flight. I understand you need time to turn the apartment around and this is only suggestions. Still had a fab time. Thank you for having us

I made a mistake on the book-in timing, but the host was still able to sort us out at 6am (late check in not early) over the phone. The property was comfy and clean and the whole building seemed to be run by the operator, instead of being a dodgy air bnb situation. Everything worked. There was restaurants and shops nearby, and it was only two blocks to Paddington station or Hyde park. There was three TVs and usb chargers on the lamps in the bedrooms.

There was a wobbly chair in the kitchen.

Location is great, easily accessible via bus and tube . Check in was smooth and on time. Staff timely communicated and resolved queries. The apartment is nice and tidy and was bigger than expected. Bed and sofa bed are comfortable. Kitchen is equipped with basic utensils , the bathroom is compact but not an issue . Everything was great, it's an on road property but the street was not too noisy .

Kitchen towels and basic cleaning brush were missing but as property managed the housekeeping so wasn't a big issue .Overall a very good experience.

Great central location, spacious and clean apartment, basic tea/coffee facilities provided which was handy as we arrived late in the evening. We stayed for 5 nights, cleaners came every 2nd day to dress beds, change towels and bins. 5/10 min walk from Paddington and Lancaster Gate stations and hop on/off buses. The area is residential so quiet in the evenings if you have small children but also close enough to a good selection of bars and restaurants for nighttime entertainment. There's a Nisa shop on the corner that has everything you need including luggage storage if you have a late flight.

Great hotel location close to restaurants, coffee shops, park, and transportation. During our nine-night stay the apartment was consistently kept to highest standards of cleanness by the very professional hotel personnel (Larisa and Maria). Apartment is more spacious than photos might suggest. Street was unexpectable quiet for a reasonably central location on one of the World's most vibrant city.

Acoustic isolation between the floors could be improved, but overall, our sleep was quite comfortable.

It was walking distance from the Paddington station. The building had all the necessary amenities and it was very clean. The facility was as described The check in process was very clear and easy. They were very kind to assist us to stay an extra night when our flight was cancelled because of the Heathrow closure. The cleaning staff helped us to move our stuff to the new room which was really appreciated

the stairs, they were a little steep and narrow specially with heavy luggage and the noise coming from the other guests