Great location, clean, good WIFI

The mattress is extremely soft/worn out - I got a sore back from it but I guess that's a matter of preference. There is no hair dryer although the room description says so. But that's ok because the shower's water pressure is so bad that washing your hair is impossible anyway.

I’ve stayed at the Smart chain before so I knew what t to expect. It’s good value for money, dorm beds with privacy curtains and a power outlet, reading light and large locker. Was nice to have an en-suite bathroom. This location is just a tad nicer than their Hyde Park Inn location, but that one is considerably closer to the tube stations. Room was quiet and window opened to let fresh air in.

The mattresses are a bit plasticky - no doubt to keep them in working order for longer but not the most comfortable. The dorm “pods” are also quite tight, would not recommend them at all for travellers 6 feet tall or over. The water in the shower wouldn’t become any warmer than lukewarm.

Although the room was small (size as description), it was very clean and comfortable. Clean good shower, bed clean and comfy, good quality TV, fan if needed, loads of plug sockets & usb, clean towels each day, kettle facilities. Reception staff pleasant & loads of info available. Breakfast (£6.50) basic but adequate. Close to Hyde Park and pub next door very nice. (Didn’t hear much noise from it). Close to tube. Good value for the money.

Corridor on 3rd floor very dark. Door closures make some doors a bit noisy. If you was staying longer than a couple of nights, there’s not much room for you clothes if you like to unpack.

I really liked the whole place: the room was comfortable, the bed AMAZING, we had the tv in the room and the heating on everytime. They come clean the room EVERY DAY so everything was sparkling. The reception was on h24 and they were super gentle and cool to exlain everything. I also loved the room with the kitchen and the games. Also it was put near the Hyde park and in a road next to the central line and a lot of eating places so that in the evining you could stroll with a lot of other people without worry.

They didn't have a bidet but i mean, that's my problem to be european ahah and i managed without it anyway so it was cool all together

The area around the hotel is very nice, there are tube stations nearby with a bit over 7min walking distance. You have the option to leave your luggage before the check-in time. The breakfast has a good price. Bed is comfortable. The locker inside the room can hold a carry-on and a backpack, there's space for your things even if the room is fully occupied. The bathroom was very clean.

Humans. It was the first for me sharing a room and of course you find people who are very unconsidered of others, talking on the phone at 1am or check-in at midnight using a blow-dryer after the shower. Sleep was very difficult specially if you have light sleep. The room was very hot so they open the window and all the noise comes from the outside but nothing worse that having people in your room who don't respect the rest of the others.

The classic entrance. This is making it a part of old London rather than some modern eyesore. The location was very convenient. The room was a surprise. Really cute. Excellent care in restoring the antique windows with some original features staying. Bed comfy. Sheets crisp and clean. Well designed areas to spread out my cases. The tea station was generously supplied with real milk and real tea cups. Although I mistakenly reserved it as a dorm, it was interesting to be around so many young people. I was able to change to a private room.

Being the oldest person in the hotel was strange.

The facilities were fairly basic but clean, pleasant, and modern. We had a private room with ensuite. The room was a good size with a smart tv, and it was nice to have a view out the window that wasn't just a brick wall. Beds were comfortable. Staff were friendly. It was pretty much opposite Kensington Gardens, and a few minutes walk from cafes, restaurants, and tube station, so was in a convenient location too. It was really nice for the 1 night stay we had.

It was quite loud outside late at night as the hostel is next to a pub and opposite a couple of bars. There was nothing we could do about this noise, but luckily didn't last too long.

We traveled together with a friend, this was my second time in London. Excellent place, optimal location (train station, metro, shops and some cafes nearby); accomodating stuff (we had a late check-in around 1:00 am) amd answered in Booking quickly. Beds were quite comfortable, mattress of medium density (not too soft, not too hard), clean linens, ventilator in the room (there happened to be quite a heatwave for London). As we were mostly out sightseeing and returned usually quite late, me and my friend were absolutely satisfied with out stay. Early check-out was also fine because of the same reason.

There were some loud guests in the next room, even after midnight, and nobody from administration seemed to care. However, as I used the earplugs that was a minor inconvenience.

Curtains over bunks for privacy, comfort and easy feeling. Very clean bathroom/shower, good pressure. I like cleanliness and this place was found very clean. Pricing and location was good for me.

One plug usb-a and one pocket holder for phone. Top bunk, nowhere to put some aux things like water or juice bottled if needed when night. Bathroom/toilet room perhaps needs a more ply toilet rolls so it can be more consistent when using it. Inability to confirm from staff the availability of either top or bottom bunk after booking.

Hostel staff were attentive and responsive. Facility was placed just a few minutes away from Hyde Park, making it an excellent location for reaching public transport and restaurants, especially Paddington Station. Ensuite showers were kept very clean and offered a bit of needed privacy. There was also access to a lift and rather large kitchen for cooking and hotdesking. Can't complain!

Can't really think of anything. The area was great, secure, and convenient for staying in London. Prices were affordable as well.