Very helpful staff especially front of house. Pleasant evening at Albies followed by drinks on the roof terrace.

Took 3 members of staff to agree to our requesting to move tables at breakfast due to air conditioning vent above our table blasting out cold air despite there being several tables unoccupied. Quality of breakfast tea was disgusting and was grey and totally tasteless so requested coffee instead. Shame this spoiled an otherwise nice breakfast.

We loved the style and feel of the hotel, and felt immediately relaxed. The room was very comfortable, the bed was perfect, and it was very quiet.

It is a shame that the restaurant on the top floor is limited to sea food, and in the morning it was not open for coffee etc. The pictures of this area is what attracted us to the hotel, but actually this area was no use at all to us.

Like most Hoxton hotels, the atmosphere is great. A good balance between lively and chilled. My room wasn't huge but it is nicely designed. The bed was very comfortable. The bathroom was a good size for a small room. Very clean and they have nice toiletries. Both the downstairs and rooftop restaurants and bars are great for drinks. The food is pretty good, not incredible. The location is convenient for both the City and West End. The immediate surroundings aren't great but very convenient if you're in and out of Waterloo station. Bonus, I arrived an hour before check in and the staff let me into my room without hesitation.

It would be nice if the minibar had a bit more in it other than two bottles of water.

The hotel is located very centrally and in easy reach of the city centre either via foot or tube. No noise pollution from any other rooms or from outside, so both nights we slept really well. The bed and pillows / duvet are very comfortable. Air con system very easy to use. Good water pressure when showering. Room was small, but well laid out and equipped with the essentials. Good value for money. Would stay again at this hotel. Nice modern / chic interiors. Very clean.

We stayed 2 no. nights and there was no turndown service or tag to put on the door, and upon check-in wasn't made very clear how to request this. We stayed 2 nights and would have been nice to get fresh cups and more toilet paper / coffee without needing to request it via WhatsApp. The breakfast menu isn't extensive (what we did have was nice).

It has a very chilled modern vibe. The food we had at breakfast and dinner was love,y. All the staff we encountered couldn’t do enough for us, they were very professional and attentive. The hotel is a couple of minutes walk from the Tube, and the South Bank is just around the corner

I didn’t like the service charge added to bar or food bills, not for a resident. The staff would have received an ample tip anyway as the service was excellent, but a service charge ( even though it was explained later that it was optional ) sometimes prevents a larger tip being given.

It’s a beautifully laid out hotel with some fantastic public spaces. The staff were fantastic and all seemed happy to be working there, which always makes a huge difference to the way a hotel feels. They were always pleased to help, courteous and above all else happy. The food on the ground floor was excellent but one thing you must do is have a drink up on the roof terrace, it is a very cool place to be in the evening with the lights of London below you. Close to Southwark tube and within walking distance of the river and borough market so can’t fault the location either. We will definitely return

That I couldn’t stay longer

Amazing location and vibe, we loved the soft industrial look of the interior. The room although small (we chose a Cosy room) was still really comfortable and workable in terms of space and the shower room was great. Although we did not eat in the restaurant we did go up to the 14th floor terrace for drinks when we returned to the hotel to enjoy the superb views. We would love to stay again.

We left arriving at breakfast on Sunday morning a little late and they were busy with some large tables of guests so although they did not directly turn us away they suggested it might be advisable to go elsewhere due to a minimum wait of 30 minutes before they could take our order.

Loved the quiet rooms, the approachablr and welcoming staff, the little Bluetooth speakers in rooms and the general design of the hotel. Food was also very tasty. Amazing wine choices. One if the best reds we've tried. They are also very accommodating towards different food alergies and or intolerances which was a huge plus for me personally.

A couple of plugs in our room were kind of off, like sometimes they would charge our phones, sometimes not. The kettle in our room was also quite old semi working. Other than that we've had a great stay and I'd book it again.

We have stayed at other Hoxton hotels but this was our first visit to the The Hoxton Southwark. The stay was fantastic from start to finish. Really warm welcome on arrival by the reception staff and we were able to leave our bags ahead of check in time which gave us the freedom to get on and enjoy our day. When we checked in we were fortunate enough to be upgraded to a bigger room which was well appointed and had all the amenities and comfort to enjoy our stay. We had drinks at Seagull on the outdoor terrace which was great and again all the staff were really attentive. We had breakfast in Albies and great choice on the menu and the food was freshly cooked and delicious. Again we were able to leave out luggage when we checked out to enjoy the rest of our weekend without a problem. I would definitely return and recommend to others

Arrived late at night so not sure if always as quiet and peaceful as it was - rare in London . having had a very stressful day enjoyed the light relaxing music on entry to the room . great to have milk in the room. exceptionally clean . even has a steamer in the room. mainly would return because of a wonderfully professional and friendly receptionist who went out of her way to help called Damilola. I travel all over the world and she is top notch. Hoxtons have great character however it is pricey but thats London.

found the staff at breakfast surly and felt like they were doing me a favour. also expensive . would have liked a coffee machine . limited television stations eg no cnn