The location is great for my office destination in Victoria providing a short, brisk walk to and fro. There are plenty of restaurants and bars in the streets between central Victoria and Pimlico if you need them and a well stocked supermarket. The staff I met were polite and helpful (most are if you are the same), the room clean and equipped perfectly adequately for a business stopover. A bonus is that Pimlico is quiet considering its proximity to the West End.

Nothing I didn't like but I would mention that the room was small (the bathroom even smaller!), so if you intended to spend any time there, you might want to upgrade. The shower was a bit feeble but did the job and the mattress not the most comfortable. Nothing here is a cause for complaint, particularly when considering value for money.

The staff was exceptionally accommodating and the location is in a very nice neighbourhood - a very characteristic and charming area. The complimentary pastries and coffee in the morning were a very pleasant surprise.

The bed was a bit uncomfortable and wonky, and the flooring was uneven in some parts of the room I was assigned to.

Clean comfy room, nice area and convenient for Victoria station, warm pastries and coffee very good. Friendly staff. Well laid out room.

It would be handy to have two key cards when two people are staying in the room - most hotels don't do this but it's awkward when one person needs to pop out because you need to keep the card for the power to stay on in the room.

It was my third stay at The Melita, my husband booked it on my behalf and everything was as expected but with a new addition to the team. The staff members are very much a team, working together like a family, and are so friendly and welcoming but this newest recruit seemed to go above and beyond, always seen to be helping guests and letting me know he was there if I needed anything. The rooms are very clean and comfortable and it’s very quiet at night. Each time I have stayed, I have been on my own and I have felt very safe and secure there. It is in a great location for exploring the whole of London with all Victoria Stations only a 10 minute walk away.

The concessionary coffee and pastries were very nice every morning. Overall it's in a great location, I slept quite well, and I did not notice too much noise. The shower and taps had hot water which I really appreciate as I really like hot running water and a hot shower. The kettle and fridge were excellent for my needs, the fridge is an excellent idea. Nice friendly staff. I would probably return to the same hotel in the future. I would also recommend this hotel.

I think an actual breakfast service would have been nice. Perhaps the design of the bathroom could be altered. The sink was very close to the toilet and the shower cubicle was a little on the small side. The sink and shower could do with a little more water pressure. Paintwork perhaps a little dated, could do with a little work possibly.

The room was a family room, 2 single beds and a double, perfect for myself & 2 adult sons for 1 night, with an en-suite bathroom, it was at the top of the house so you got your steps in (6 flights) so not for physically frail or disabled but the view was reminiscent of Mary Poppins! The staff were all very friendly & helpful & the breakfast was buttery pasties collected with tea or coffee to be eaten in your room - I sent the youngest to collect. The location was perfect for us, 30 mins walk from the US Embassy on the other side of the river & about 30 to 40 minutes from China Town and the theatres if you want to catch a show.

Nothing that could be helped - 6 flights was a lot, but I would do it again.

We have stayed at The Melita in a 3-person room and felt completely at home. The room and the beds are comfy and warm, and have complete amenities. The location was perfect, short walking distance to public transport. The fresh pastries and coffee were our yummy wake-up calls each morning. The highlight for me was the super sweet and attentive staffs. Anna was so kind since day one and has gone over the mile to get my friend and her son the same room when they stayed longer. Yamy and Dita who served us breakfast are also so sweet and friendly. Thank you for considering us as family and making us feel at home. Hope to come back one day!

None

Really friendly staff. Even though the room was small (superior single), it was surprisingly cosy, there was even art work on the walls, which made it even more homey. New modern shower cabin, safety box, a mini fridge and a blow dryer really helped make the stay more comfortable. Close proximity to Victoria station and transport to the city centre. And of course, the wonderful touch of complimentary warm mini-pastries and a good cup of nespresso coffee for a good start of the day. Thank you to the staff for always being friendly and attentive.

The heating was not on during the nights, which made nights and mornings a bit too cold and uncomfortable. The downside of staying in a charming old villa building is that the sound isolation a bit poor, so expect to hear your neighbours. The building is old, hence you will see some imperfections all around that are in need of some cosmetic repair (wall paint coming off, bathroom floor tile cracks etc)

This is a great spot to visit London- there is a bus stop 50-100m away route 24- you don’t need anything but ordinary bank card to swipe on, and you’ll be at Charing Cross on 25 minutes- it’s not far in distance but just usual traffics congestion lights etc. it’s about 800 m from Victoria Station that has a couple of theatres nearby Hamilton and Wicked playing- a selection of food places and Tescos are about 300m away. I was in a twin but paid the extra for a superior twin - double and single- space ok, but beds not overly comfortable but nothing to prevent sleeping- bathroom - not used to how they do the taps- pressure weak on shower- also travelling with a more senior person with stiff joints, this is a terrace without a lift - up 37 stairs to our room, for able and mobile people not an issue but bear in mind if someone has mobility issues, ask for a room on lower floor/ staff were absolutely WONDERFUL, so helpful and kind and just lovely- real value of the hotel is the staff, no breakfast but they do make a lovely pod coffee and give your fresh warm pastries in the morning - which is better than places that advertise breakfast that is inedible- overall really thought the place was great and I would stay albeit on a lower level

STAFF& location - good value

A cozy, intimate hotel in a GREAT, quiet location. Steps away from two metro stations which get you to all the attractions is mare minutes. The area is quite residential, so you don't get the crowds & chaos of the touristy part of London- which was great. But you do get all the local eateries, pubs, restaurants and shops- which is so nice. Lovely staff. They were very helpful and kind. The room was clean and a good size. The bed was very comfortable. I was pleasantly surprised that I got 4 pillows. The bathroom was a good size. The complimentary coffee & pastries in the morning were a really nice touch. I will definitely stay here again & I highly recommend it.

Everything was great. I have nothing bad to say.