Good staff, comfortable room, clean,good location

Early check out/ Very strict only up to 11 :00 AM most of hotels are 12:00 or more

This is one of the nicest budget accommodations I have stayed in while in London. I had a single room which was small but extremely comfortable and beautifully decorated. The location is perfect. It is near the tube, the train and the coach station with great bus links also. The kettle in the room was very useful and the WiFi was great. I’m in London a lot for work and I’ll definitely be back. They even looked after my luggage for several hours after I checked out as I had things to do. Staff were very friendly and helpful.

Nothing.

I loved staying here, although it was only 1 night. Delighted with the air conditioning and taught the room although small, was very well designed. I will stay here again. They also have 24 hour reception which helped a lot as my coach was delayed by 5 hours at Calais so arrived very late. I had already contacted them about the late arrival which they had no issue with.

Only negative for me, was on lower ground room which meant my phone had no signal.

The location is amazing. Can't beat it.

We requested a refill of coffee and tea and clean mugs and told reception to do it even though we had the DND sign on the door. When we came back, it wasn't done and when we called reception she was able to give us more tea and coffee but no clean mugs. Not a big deal, but having to wash the mugs after mentioning we needed clean ones and the not cheap price we paid for our stay was not nice

Nice welcome, tidy comfortable room

Modern little space ideal for a solo traveler. Excellent location within walking distance from Victoria and extremely good value for money.

Everything was great. Only complaint was I didn't know how to control the thermostat so the room was pretty cold on arrival but I was warm enough under the duvet! The water in the shower didn't drain away as it should so it flooded onto the bathroom floor but this in no way spoilt my stay.

The price is very good for the area and the location is convenient for access to Central London. The staff are polite and helpful.

The bathroom was a little smelly and the shower head looked unclean. I found pictures on the website of a dining room, along with previous reviews, misleading, as there is no breakfast available. However, I was mostly happy to overlook these issues considering the price of the room.

Friendly & Helpful staff, very clean, close enough to Victoria Station. Hot water, kettle etc in the room. We could leave our bags there before check in and after check out.

There wasn’t really anything, I did mention to the man on the desk that there was a draft coming in through the window but once we pulled the heavy curtains it was fine. But more so for future guests staying there.

The property was in a good location, very clean and beds comfortable. I liked how they had a decent size tv when chilling in the evenings and a kettle for making a cup of tea or coffee or hot chocolate. Had a twin room with window view was lovely.

Just the bathroom had no air vent for the shower, other than that bathroom was clean practically new.

Spotless clean. Rooms cleaned everyday. Great staff. Great location for this price. Very good heating/conditioning in the room. Quiet street. Rooms are really tiny, but very comfortable, especially the bed. Great Pizzeria just 3 mins down the street. So if you do not have a need to take walks around the room or do not plan staying in the room all day (with exception of watching tv all day from the bed - the room is great for that purpose :)) but you just need a decent place to stay for couple of days, then it is perfect hotel for you.