The staff were excellent, especially Bev at breakfast.

Not the hotels fault but they have 4 EV parking bays/chargers on site that were being used by inconsiderate non-EV cars because the car park is too small. Also, The Lytham Car Show was on on Lytham Green. The hotel overlooks the green but there was absolutely no mention of it when booking. Fortunately, we didn't mind the noise & we had a great view from our room but it was very noisy from 6.30am for nearly 11 hours. The hotel sponsored the event as well so no excuse for the advanced warning especially if you were there for a quiet break. Rooms extremely hot but we were provided with a fan.

Location was excellent with super views across the estuary. A big plus was the free car parking to the rear of the hotel. There were also some electric car charging points so we were able to charge our EV, had to download the app first but was simple and price wise it wasn’t extortionate. The public areas of the hotel are really nice, spacious and very clean - we enjoyed sitting by the bar in the evening with a drink and a few others were doing the same creating a nice ambiance. Our room was a standard double, to the rear of the hotel on the first floor overlooking the car park - we had a good night’s sleep as it was nice and quiet. It was large enough for us as we were only staying for one night, the bed was very comfortable with nice pillows, the amenities tray was great with coffee bags and the usual teas and hot chocolate sachets, biscuit snack packs also provided. My wife appreciated the lovely smelling soaps and hand lotion provided in the bathroom, although it was difficult to access the soap dispenser when actually in the bath as it is obviously set up to be reached when using the shower! Towelling robes provided along with an iron and ironing board, the room was very clean. Free Wi-Fi worked well. Breakfast was superb, especially the lovely waitress called Pam and her friendly, welcoming personality, she’s an absolute credit to the hotel. Plenty of choice for breakfast both hot and cold options a La carte, (and also a buffet with pastries, cereals, juices etc which we didn’t use) which came quickly and was much enjoyed by us both. All restaurant staff we encountered were very attentive. Couple of ladies on reception were very friendly and chatty and a couple were a bit more abrupt but we’re all different so probably just different personality styles. Overall, a very nice stay and would not hesitate to book this hotel again if we were staying in the area.

Wish people wouldn’t dress as if they were abroad on holiday for breakfast i.e. shorts and T-shirts/vests! It wasn’t even a warm day!

Exceptionally friendly & welcoming staff, particularly Ann on reception. Breakfast was freshly prepared and enjoyable and the hotel has a modern dining room & lounge bar area which are both pleasant and roomy. The bedroom and bathroom in particular were not particularly up to date but were absolutely fine and in keeping with a hotel of this style.

Not much really but a walk in shower would be appreciated rather than climbing into a bath and the car park is a little small for the size of the hotel and spaces are not guaranteed.

We stayed in the Churchill suite and were delighted to have two en-suites one with a walk in shower, toilet and sink and the other with a bath and sink. A good sized room with a comfortable king size bed, table and chairs and a small sofa in front of a modern 55 inch tv where we could log into our Netflix and Prime accounts.

We popped in to the hotel for the first time last year whilst we were out for a walk when we were staying in an apartment elsewhere in Lytham and the staff were very attentive and made us feel very welcome and this motivated us to book. I think the gentleman was called Tony but unfortunately he was off sick for the duration of our stay and we found the mood to be completely different as very few of the staff, particularly those on reception, were rather cold and unwelcoming. When we walked into the hotel via reception, no one looked up from their computer screen and acknowledged us or said good morning when we came down for breakfast.

From booking to checking out staff were helpful, cheery and organised, we had a cheaper room, but it was fine for our one night stay, lovely bar area and dinning room! Lovely Breakfast ordered from the menu, it was served nice and hot! Staff were organised and efficient They have a lovely outdoor terrace you can sit on, unfortunately it was raining when we stayed so did get to use this. Great location the town is literally behind the hotel so it’s very convenient!

The view from our room over looked the car park, but when you choose a cheaper room I guess this was expected, but did not spoil our stay.

We have stayed here before, the hotel is in a great position. We had booked a meal with family nearby and a gig at the Lowther Gardens, all within walking distance. Our room was spotless, staff were friendly and helpful. There was a lot of choice at breakfast and it was cooked fresh. Staff were all attentive but not over the top.

Nothing!!! Would love to come again in the summer as they have outdoor seating which would be lovely to use and people watch. Great view to of the front

First time we'd stayed here. The standard room was lovely, well decorated and clean. Walk in wardrobe, clean bathroom with a good shower. The location was excellent. The bar area was lovely and modern, well decorated. The staff were all very nice and helpful. Breakfast was great - large choice of branded cereals, fresh fruit etc and delicious cooked breakfast made to order.

Double bed felt a bit small for us, so would book a larger one next time. No view as it was at the back, but I assume you pay more for a view.

Very nice room with good en-suite bathroom. Good tea/coffee making facilities in the room. Good menu choice for dinner with option to join the Friday evening barbeque on the terrace. Friendly staff.

Breakfast was slightly disappointing. I chose avocado on toast with roast tomatoes and crispy pancetta but when it arrived there was one piece of very undercooked bacon, not crispy pancetta. If I had been told that I would have said no to the bacon. It's a very minor criticism but I think if the kitchen is making a change like that they should let the customer know.

Dining room/lounge are beautifully decorated. Dinner was lovely and beautifully presented. Staff are very friendly and helpful. Location perfect.

Portion sizes seem to have gone smaller. Buffet breakfast choice very poor. I would like to see nuts, dried fruits, seeds and different breads. Lighting in the room wasn’t good. Bedside table light not good for reading, so we brought our own light in and used the torch on our phone. A nice standard light would be good in a corner as well. Biscuits not replenished after first night and no milk both nights. No body lotion in the bathroom. Bedroom could do with a refurbishment. Club seats very uncomfortable.

Fantastic location close to town and prom. Friendly helpful staff. Comfortable lounge and bar areas. Very good car park.

Housekeeping requires more attention to detail eg mirrors, glass tops and shower screen smeared on arrival. Breakfast quality not as good as previous experience eg poached eggs consistently over cooked.